Nursing Home · Colorado Springs, CO
2365 Patriot Hts, Colorado Springs, CO 80904
Medicare overall rating
5 / 5 stars
Inspection records →About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
Ask for the full monthly cost, including care fees and one-time charges.
Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 82 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
Ask about these reported findings and check the latest official record.
Your next step
You don't need to know everything. Start with these questions.
Brookdale Skyline has a strong overall Medicare rating. Medicare reports an average of 1.48 registered-nurse hours per resident per day. Ask how coverage varies across shifts. Public Google reviews average 3.6 out of 5. Read both positive and critical feedback, and ask how concerns are handled. Review the component ratings and current source records before deciding.
Brookdale Skyline offers a visually stunning campus with mountain views and a strong sense of community for independent living residents. However, families of those requiring skilled nursing or rehabilitation report significant concerns regarding understaffing, slow response times, and inconsistent care quality. While some residents enjoy the social atmosphere, others highlight a decline in maintenance, poor communication, and high staff turnover in dining services.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Reviews are polarized; independent living residents praise the staff, while rehab/nursing families report neglect and understaffing.
Multiple families cite difficulty getting calls returned and lack of transparency from management.
Reports of soiled rooms and deferred maintenance suggest inconsistent housekeeping standards.
Multiple reviewers report cold food, slow service, and high staff turnover in the dining room.
Residents frequently praise the variety of social opportunities and the active community life.
Reviewers reported medication handling errors and disorganized administration during rehab stays.
Families of memory care residents have expressed significant concerns regarding safety and quality of care.
Reviewers frequently mention high costs that do not align with the quality of care or maintenance provided.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 84 analyzed
This facility responds to some reviews.
Key Review Excerpts
“I am here at Brookdale at Skyline for rehabilitation for a broken ankle. I have never seen anything like this for cna and nursing staffing!!! It’s unacceptable!!!! One nurse to 18 patients!!!”
“The assisted living facility had constant maintenance failures that directly impacted resident safety. On multiple occasions, both elevators in the assisted living building were out of service at the same time.”
“My father resides in The Crossings, and we could not be happier with the care he receives! He has friends and a nice social life, excellent attention from the staff — ESPECIALLY Kira!”
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Per resident, per day
Nurses and aides combined
Reported by Medicare
Registered nurses
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Resident outcomes compared with national, state, and local averages · 16 measures
11
measures
3
measures
2
measures
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaint reports about accident hazards and supervision, with this issue appearing across multiple surveys since 2022. The facility has recurring problems with fire safety systems, emergency preparedness, and electrical equipment, though most deficiencies appear to be corrected when identified. Additional concerns include infection control, dementia care, and respiratory services that have persisted across surveys.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Emergency Preparedness Deficiencies
Establish policies and procedures including evacuation.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
The resident has the right to receive notices in a format and a language he or she understands.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Environmental Deficiencies
Keep all essential equipment working safely.
Smoke Deficiencies
Provide properly protected cooking facilities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Federal Penalties
Fine
Dec 10, 2025
$9,110
Source: CO Dept. of Public Health & Environment
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
A complaint survey, prompted by #CO40297 was conducted on 6/10/25 to 6/11/25. One deficiency was cited. Based on observations, record review and interviews, the facility failed to ensure residents who were unable to carry out activities of daily living (ADL) received the necessary services to maintain proper personal hygiene for three (#6, #8 and #9) of seven residents reviewed for ADLs out of 13 sample residents. Specifically, the facility failed to:-Ensure staff used a gait belt when transferring Resident #6 from a recliner to the wheelchair while taking the resident to his room to provide incontinence care;-Ensure staff properly used a Hoyer lift (mechanical lift) when transferring Resident #8 to her bed to provide incontinence care; and,-Ensure Resident #8 and Resident #9 were provided with timely incontinence care.Findings include:I. Professional reference According to the Joerns Hoyer manufacturer guidelines, 2021, retrieved on 6/16/25, from https://www.https://www.joerns.com/product/hoyer-pro-slings/,"A sling is an item of moving and handling equipment that is used with a mechanical lift in order to facilitate the transfer of a patient. It comprises a specially designed and constructed piece of fabric that is placed under and/or around a patient before being attached to the spreader bar/cradle of a lift to raise, transfer and lower the patient. When selected and used correctly, a sling and lift combination will achieve a safer transfer and reduce the risks associated with manual handling."Cross over leg straps, pass one leg strap through the other and attach to the hoist on the front hooks."II. Facility policy and procedureThe Supporting the Activities of Daily Living policy, revised February 2024, was provided by the assistant director of nursing (ADON) on 6/11/25 at 5:10 p.m. It read in pertinent part, "Residents who are unable to carry out activities of daily living independently should receive theservices necessary to maintain good nutrition, grooming, personal and oral hygiene."Appropriate care and services should be provided for residents who are unable to carry outADLs independently, with the consent of the resident and/or resident representative and inaccord..
No deficiencies are reported in this inspection record.
A recertification survey with complaints #CO34869 and #CO38476 was completed on 4/15/25 to 4/17/25. Five deficiencies were cited. An Emergency Preparedness survey was conducted from 4/15/25 to 4/17/25. Two deficiencies were cited. Based on observation, record review and staff interviews, the facility failed to develop and implement policies and procedures to provide for the safe evacuation from the facility in the event of an emergency.Specifically, the facility failed to develop a safe evacuation plan in the event the elevators were not usable for the third, fourth and fifth floors, which included consideration of care and treatment needs of the evacuees and staff responsibilities.Findings i.. Based on observations and interviews, the facility failed to ensure an infection prevention and control programs (IPCP) was maintained and followed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections on one of three units. Specifically, the facility failed to ensure staff wore the appropriate PPE when providing wound care for Resident #50 who was on enhanced b.. Based on observations, record review and interviews, the facility failed to ensure meals were served according to the resident' s preferences for one (#103) of three residents out of 27 sample residents. Specifically, the facility failed to ensure Resident #103 received the meal items she ordered. Findings include: I. Resident #103 A. Resident status Resident #103, age greater than 65, was admitted on 4/9/25. According to the A.. Based on observations, record review and interviews, the facility failed to ensure residents who needed respiratory care was provided such care, consistent with professional standards of practice for one (#1) of two residents reviewed for the use of supplemental oxygen of 27 sample residents. Specifically, the facility failed to ensure Resident #1' s oxygen was consistently administered according to physician' s orders. Findings include: I. Facility po.. Based on observations, record review, and interviews, the facility failed to ensure a resident who displayed or was diagnosed with dementia received the appropriate treatment and services to attain or maintain his or her highest practical physical, mental, and psychosocial well-being for two (#29 and 42) of three residents reviewed for dementia care out of 27 sample residents. Specifically, the facility failed to effectively identify person-centered approaches fo.. Based on record review and interviews, the facility failed to complete a performance review of every nurse aide at least once every 12-months and provide regular in-service education based on the outcome of these reviews for two of two certified nurse aides (CNA).Specifically, the facility failed to complete annual performance reviews and provide regular in-service education based on the outcome of the reviews for CNA #2 and CNA #3.Findings include:I. Facility .. Based on record review and interviews, the facility failed to conduct two exercises annually to test the facility' s emergency plan and maintain documentation of the facility' s response to all drills, tabletop exercises, and emergency events, and then revise the facility' s emergency plan, as needed.Specifically, the facility failed to:-Participate in a community-based or facility based-full scale exercise and/or actual emergency in the previous 12- month cycle; and,..
No deficiencies are reported in this inspection record.
Brookdale Skyline
for profit
Brookdale Senior Living
12 facilities nationwide
Chain avg rating: 2.9/5 · Rank 8 of 14
Owners
Blc Management - 3, LLC
Owner · Organization
Brookdale F&b, LLC
Owner (parent company) · Organization
Brookdale Living Communities, INC
Owner (parent company) · Organization
Brookdale Senior Living INC
Owner (parent company) · Organization
Kussow, Dawn
Owner (parent company)
White, Chadwick
Owner (parent company)
La Marre, Kevin
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with CO Dept. of Public Health & Environment.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
79 reviews from families & visitors
Official Website
Visit brookdale.com
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby places may offer different services. Check care type and availability as you compare.
Brookdale Skyline-Alr
< 1 miAssisted Living · Colorado Springs, CO
Morningstar at Bear Creek
< 1 miAssisted Living · Colorado Springs, CO
Bear Creek Senior Living
< 1 miNursing Home · Colorado Springs, CO
Bear Creek Senior Living
< 1 miAssisted Living · Colorado Springs, CO
Sundance Skilled Nursing and Rehabilitation
1.2 miNursing Home · Colorado Springs, CO
Kiowa Hills Rehabilitation and Nursing, LLC
1.6 miNursing Home · Colorado Springs, CO
Keep this place handy
Optional: get a one-time email with this profile. You can also save or share it without an email address.
This sends one email and does not add you to a mailing list.