Bear Creek Senior Living
Families consistently rate this highly — reviewers highlight warm, attentive, and compassionate staff. Schedule a visit to confirm the fit.
based on 130 Google reviews

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What this means for your family
Bear Creek offers a beautiful, active environment with a highly regarded memory care unit and a strong admissions team. However, families should be vigilant regarding daily nursing care; we recommend conducting unannounced visits to observe hygiene and feeding assistance, especially for residents in the skilled nursing wing.
Google Reviews
Google Reviews
130 reviews on Google“Bear Creek Senior Living is widely praised by families for its compassionate, attentive staff and vibrant community atmosphere, particularly within the memory care and assisted living units. While many families report high satisfaction with the care and communication, a subset of reviewers has raised serious concerns regarding inconsistent nursing care, occasional neglect in basic hygiene, and administrative issues during end-of-life transitions.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive, and compassionate staff
- Engaging activities and social atmosphere
- Clean and well-maintained facility
- Helpful and responsive admissions/family advisory team
Concerns
- Inconsistent or neglectful nursing care (e.g., hygiene, feeding assistance, medication management) (mentioned by 6 reviewers)
- Poor communication or administrative issues during end-of-life or discharge processes (mentioned by 3 reviewers)
- Understaffing leading to slow response times or lack of supervision (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 123 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you use that family input to continuously improve the daily experience for residents?
- 2With 137 residents, what specific systems do you have in place to ensure that each individual receives consistent, personalized attention during daily routines like hygiene and meal assistance?
- 3Could you walk me through your process for medication management and how you ensure accuracy and timeliness for those who need extra support?
- 4Since many families highlight your vibrant social atmosphere, what are some of the most popular activities currently happening that help residents build strong friendships?
- 5How does your administrative team coordinate with families during transitions, such as changes in care levels or end-of-life planning, to ensure everyone feels supported and informed?
- 6When a resident needs immediate assistance, what is the typical protocol for staff response times, and how do you monitor those interactions to ensure no one is left waiting?
Personalized based on this facility's data
Key Review Excerpts
“The caring staff at Bear Creek have made the difficult decision of moving our mom out of her home of 45 years SO much easier than I imagined possible.”
“My father was placed at Bear Creek Senior Living when it became too difficult for him to live independently. The staff at Bear Creek were very welcoming, and always attentive to his needs.”
“My younger brother has been a resident at Bear Creek for just over a year now... Thanks to changes in medication and the excellent staff at Bear Creek, he 'graduated' from hospice and is in better physical health than he has been in years.”
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Apr 22, 2026Other
An administrative relicensure survey was completed on 4/22/26. No deficiencies were cited.A change of ownership occurred on 12/29/25. THIS PORTION OF THE REPORT IS FOR INFORMATIONAL PURPOSES ONLY.No response is necessary.The residence was advised it must review and maintain the following processes in accordance with existing program regulations found at 6 CCR 1011-1, Chapter 7.14.21 The assisted living residence shall be responsible for complying with authorized practitioner orders associated with medication administration except for those medications which a resident self-administers.
Jan 7, 2026ComplaintCleanReport
No deficiencies found during this inspection.
Sep 9, 2025Complaint
A licensure complaint, prompted by #CO40901, was completed on 9/9/25. A deficiency was cited. Based on record review and interview the residence failed to comply with all federal and state laws andregulations relating to storage of controlled substances affecting 23 current residents in the secured environment.Findings IncludeFormer Resident #5 was admitted to the residence on 7/18/24 with a diagnosis of dementia.A disciplinary action form dated 9/2/25 read that Staff #1 left the medication cart unlocked and a resident hadaccess to the medication cart.On 9/9/25 at approximately 8:00 a.m., Staff #5 stated that she was present when Former Resident #5 was foundwith the medication. She stated that the medication belonged to Resident #2 and that the medication was fentanylpatches. She stated that all of the medication was found and accounted for and that Former Resident #5 did notuse any of the medication. On 9/9/25 at approximately 9:30 a.m., the Memory Care Care Coordinator stated that she was notified of thefentanyl patches missing on 8/28/25, a day after the incident, because she was on leave the day that it happened.She stated that she provided Staff #1 with a verbal warning and retraining. She stated that she then reached out tothe pharmacy to have the medication cart fixed or replaced in order to prevent future incidents. On 9/9/25 at approximately 10:00 a.m., Staff #1 stated that she was working the medication cart and thought sheshut and locked the medication cart before walking away. She stated that the door of the medication cart wasknown for not latching all the way, and this must be what happened because she then noticed during shift changeand narcotic count that Resident #2' s fentanyl patches were not there. She stated that she knew it must be FormerResident #5 because she was known for lingering near the medication cart to take things that this was one of herbehaviors. Staff #1 stated that upon discovering the missing medication, she immediately searched FormerResident #5' s room and found all of the missing medication, and it was all untampered and intact. On 9/9/25 at 1:10 p.m., the administrator..
Apr 28, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Apr 28, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Dec 10, 2024Complaint
A relicensure survey with complaint #CO34185 was completed on 12/11/24. Deficiencies were cited. Based on observation and interview, the residence failed to ensure the administrator completed 40 hours of training as required, affecting 116 current residents.On 12/11/24, documentation of the administrator' s 40-hours of administrator training was requested but not provided.On 12/11/24 at 8:15 a.m., the administrator stated that she had not completed the required 40-hour administrator training. She added that she had a waiver for the training since she was a nursing home administrator. However, she stated she was unable to provide the waiver. She stated that nursing facilities and assisted living residences had different regulatory requirements. On 12/11/24 at 8:17 a.m., the regiona.. Based on observation and interview, the residence failed to make available, either directly or indirectly, a physically safe environment, affecting 25 current residents in the secure environment (SE). Findings include:The residence' s undated Orientation and Policy training document read that all staff were trained to maintain a safe, healthy environment.On 12/11/24, the actuator on the screen door that led from the SE to the outdoor smoking area was loose and sticking out of the door approximately one foot above the ground. This presented a hazard to residents who would go outdoors.On 12/11/24 at 3:56 p.m., Staff #10 stated that the actuator for the screen door broke some time.. Based on observation, interview, and record review, the residence failed to ensure each staff member received orientation and training prior to providing any care services to a resident for one sample staff (#1), affecting 116 current residents. (Cross-reference S1410)Findings include: On 12/11/24 at 2:00 p.m., Staff #1 arrived at the residence to work in the secure environment (SE).A personnel file for Staff #1 read that the residence hired her on 6/1/19. The file contained no documentation that the staff member completed an orientation, including all required topics such as reporting requirements, occurrence reporting procedures, or resident rights.The November 2024 staff .. Based on observation, interview, and record review, the residence failed to investigate an allegation of abuse in accordance with the residence' s written policy, affecting 116 current residents. (Cross-reference S640)Findings include:1. Residence PolicyThe residence' s Resident Abuse Prevention policy, dated 8/8/17, read in part that the residence investigated all allegations of abuse and that the residence followed up on each allegation with documented interventions to prevent reoccurrence and assure the protection of all residents. 2. Record ReviewDocumentation of an investigation of abuse, dated 10/5/23, read that an external service provider (ESP) for Resident #2 noticed a bruis.. Based on observation, interview, and record review, the residence failed to update the enhanced care plan to include the necessary individualized staff approaches to address the resident' s behavioral expressions, affecting one of six sample residents (#9). (Cross-reference S3060)Specifically, Resident #9 had a diagnosis of dysphagia and had a risk of choking. Resident #9 ate a styrofoam holiday decoration two weeks before the onsite visit. Subsequently, the residence failed to update the care plan to include behavioral expressions with staff approaches to address the behavior. On 12/10/24, Resident #9 ate fake plastic snow. The residence failed to completely remove the plastic sno..
Sep 13, 2023ComplaintCleanReport
No deficiencies found during this inspection.
Apr 24, 2023Complaint
A licensure complaint, prompted by #CO28557 and #CO31603 was completed on 4/24/23. Deficiencies were cited. Based on interview and record review, the residence failed to comply with authorized practitioner orders associated with medication administration, affecting one of four sample residents (#1).Findings include:1. Resident #1 was admitted to the residence on 11/21/22 with diagnoses including hypothyroidism. a. LevothyroxineA written practitioner order, dated 11/19/22, directed the residence to administer levothyroxine 50 mcg once daily. However, the March 2023 medication administration record (MAR) read the medication was not administered on 3/25 and 3/27/23, for a total of two missed doses due to the medication being out of stock.b. PantoprazoleA written practitioner order, dated 11/19/22, directed the residence to administer pantoprazole sodium 40 mg once daily. However, the April 2023 MAR read the medication was not administered on 4/14/23, for a total of one missed dose due to the medication being out of stock.c. AcetaminophenA written practitioner order, dated 11/19/22, directed th.. Based on interview and record review, the residence failed to ensure the resident' s legal representative was promptly notified of a pattern of refusals, affecting one of four sample residents (#1). Findings include:1. Resident #1 was admitted to the residence on 11/21/22 with diagnoses including hypothyroidism. A written practitioner order, dated 2/21/23, directed the residence to administer Aspercreme three times daily. However, the April 2023 medication administration record read the medication was refused at 8:00 a.m. on 4/8, 4/10, 4/19/23 and at 1:45 p.m. on 4/10, 4/12, and 4/17-4/21/23, for a total of 10 refused doses.On 4/24/23 at 2:47 p.m., the legal representative for Resident #1 stated the residence had not contacted her to inform her that Resident #1 had a pattern of refusals.On 4/24/23 at 3:10 p.m., the health and wellness director stated a pattern of refusals was defined as three missed doses in a row. She stated staff should have notified the legal representative if the resident refused several doses of the m.. Based on interview and record review, the residence failed to have a roster of current residents that included their emergency contact information, along with a residence diagram showing room locations, affecting 103 current residents. Findings include:On 4/24/23 at approximately 1:00 p.m. the resident roster was requested and provided. However, the resident roster did not include the residents' emergency contact information, along with a residence diagram showing room locations.On 4/11/23 at approximately 3:26 p.m., the administrator stated she was not aware that residents' emergency contact information or a residence diagram showing room locations was required to be included with the resident roster. She stated that when emergency services entered the residence, she provided them with each resident' s face sheet.
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