Nursing Home · Colorado Springs, CO
1685 S 21st St, Colorado Springs, CO 80904
Medicare overall rating
4 / 5 stars
Inspection records →About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
Ask for the full monthly cost, including care fees and one-time charges.
Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 45 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
Ask about these reported findings and check the latest official record.
Your next step
You don't need to know everything. Start with these questions.
Bear Creek Senior Living has a strong overall Medicare rating. Medicare reports an average of 1.22 registered-nurse hours per resident per day. Ask how coverage varies across shifts. Public Google reviews average 4.0 out of 5. Read both positive and critical feedback, and ask how concerns are handled. Review the component ratings and current source records before deciding.
MorningStar at Bear Creek is a memory care facility that receives frequent praise for its beautiful, clean environment and compassionate, attentive staff who build strong relationships with residents. However, recent reviews from 2023-2025 indicate a decline in service quality, with families reporting serious concerns regarding medication management, resident hygiene, and responsiveness to safety incidents. Families considering this facility should weigh the high praise for its culture against these significant reports of neglect and communication breakdowns.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
While many praise the staff's compassion, recent reviews highlight significant lapses in care and professionalism.
Several families reported being given the 'run around' or experiencing dismissive behavior from management.
Reviewers consistently describe the facility as beautiful, bright, and clean.
Multiple reviewers mention positive dining experiences and complimentary meals during tours.
Families appreciate the regular activities and the staff's effort to engage residents.
Multiple families reported serious concerns regarding missed or mishandled medications.
The facility is highly regarded for its specialized focus on memory care, though recent safety concerns impact this score.
Some families felt the service and care provided were worth the cost, though recent negative experiences challenge this.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 55 analyzed
This facility actively engages with reviewer feedback.
Key Review Excerpts
“The level of care that my father received was world-class. We had moved him from another city to a memory care unit that was commensurate with his needs. While we were there, I was impressed with the level of care and communication we received.”
“My mom was placed at MorningStar in June 2022. She was at about mid stage 6 with Alzheimer’s. She was still walking and talking and had a great sense of humor. She actually loved the people who cared for her there and was very grateful for them.”
“Medications were missed, lost or mishandled, and despite our repeated concerns, nothing was done. The staff seemed overwhelmed, and leadership was unresponsive—even dismissive—when we raised alarms.”
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Per resident, per day
Nurses and aides combined
Reported by Medicare
Registered nurses
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
10
measures
1
measures
Residents vaccinated for pneumonia
Residents who fell and were seriously hurt
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has persistent issues with fire safety systems, infection control, and accident prevention that recur across multiple inspections from 2021 to 2024, suggesting ongoing operational challenges. Families filed complaints in 2025 regarding resident rights and discharge notification procedures. While all deficiencies show correction dates, the repeated nature of fire safety and infection control violations indicates systemic problems that may impact resident safety and care quality.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Meet other general requirements that are deficient.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Smoke Deficiencies
Provide properly protected cooking facilities.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Federal Penalties
Fine
Jan 30, 2025
$6,614
Bear Creek Senior Living
for profit
Owners
Stellar X, LLC
Owner · Organization
Key personnel
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with CO Dept. of Public Health & Environment. A direct record link is not available in this catalog.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
52 reviews from families & visitors
Official Website
Visit morningstarseniorliving.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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