Brookdale Reidsville
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing and care staff. Schedule a visit to confirm the fit.
based on 36 Google reviews
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What this means for your family
This facility is an excellent choice if you prioritize a compassionate, family-like atmosphere and strong support for caregivers. The staff's expertise in handling transitions for memory care and hospice is a significant advantage, though you should monitor for any shifts in the quality of service as the facility grows.
Google Reviews
Google Reviews
36 reviews analyzed“Families considering Brookdale Reidsville can expect a highly compassionate environment where staff members are frequently praised for treating residents like family. Reviewers consistently highlight the facility's ability to manage difficult transitions, particularly for memory care and hospice needs, though there are isolated instances of extreme dissatisfaction.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing and care staff
- Supportive environment for families and caregivers
- Clean and welcoming atmosphere
- Engaging resident activities and field trips
Rating Trends
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Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1It’s wonderful to see how clean and welcoming the atmosphere is here; how do you ensure this level of care and tidiness is maintained across all 76 resident rooms?
- 2We’ve heard great things about the compassion of your nursing staff; could you tell us more about how the caregivers interact with residents during their daily routines?
- 3The resident activities and field trips sound lovely—what does a typical weekly calendar look like for someone moving in?
- 4Since we want to ensure a supportive environment for our whole family, how do you involve family members in the care planning process?
- 5In the event of a medical emergency during the night, what specific protocols are in place to ensure immediate care?
- 6How do you foster a sense of community and engagement among the residents during the quieter hours of the day?
Personalized based on this facility's data
Key Review Excerpts
“From the admitting process to his care I have been really pleased and can finally feel confident that he is safe.”
“The staff, from top to bottom, are SO caring. You know when it's not "just a job" and the team there are truly committed to the community.”
“They NEVER are too busy to talk to you or to listen to your concerns. It really means a lot when you don't live in Reidsville.”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Jun 22, 2022Other
The facility failed to administer medications as ordered for a resident. Specifically, despite physician orders to administer an additional dose of Lasix 40mg when the resident's weight reached 139 pounds or greater, there was no documentation of the medication being administered even though recorded weights exceeded the threshold.
Jun 22, 2022Other
The facility failed to administer medications as ordered for a resident with congestive heart failure. Specifically, the resident did not receive an additional dose of Lasix 40mg despite recorded weights exceeding the 139-pound threshold required for administration between April and June 2022.
Dec 4, 2015Other
The facility failed to ensure that the resident's physician authorized personal care services by signing and dating the care plan within 15 days of assessment completion. Specifically, for one resident, two separate Personal Service Plans completed in April and September 2015 lacked both the required physician signature and the signature of the person completing the plan.
Dec 4, 2015Other
The facility failed to ensure that a resident's physician authorized and certified personal care services by signing and dating the care plan within 15 days of assessment completion. Specifically, for one resident, two separate Personal Service Plans (dated 04/24/15 and 09/16/15) were missing both the person completing the assessment's signature and the attending physician's signature.
Contact
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References & Resources
Google Maps
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Google Reviews
36 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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