Brookdale Pittsford
Limited public data on Brookdale Pittsford. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 28 Google reviews
Watch Brookdale Pittsford
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
Brookdale Pittsford is highly regarded by many families for its engaging memory care activities and warm, attentive staff. However, because there are serious, recurring allegations of management failures and neglect, we strongly advise you to conduct unannounced visits during weekends and evenings to verify staffing levels and quality of care firsthand.
Google Reviews
Google Reviews
28 reviews on Google“Brookdale Pittsford receives polarized feedback, with many families praising the compassionate staff and engaging activities for memory care residents. However, some reviewers report serious concerns regarding management, alleged neglect, and staffing levels. Prospective families should weigh the positive reports of a 'homey' environment against the critical warnings about administrative failures.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive care staff
- Engaging activity programs for memory care
- Clean and welcoming facility atmosphere
- Responsive communication with family members
Concerns
- Allegations of neglect and poor management oversight (mentioned by 3 reviewers)
- Understaffing issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 29 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed you have a very active memory care program; could you walk me through a typical day for a resident participating in those activities?
- 2With a smaller community of 52 residents, how does your leadership team ensure consistent oversight and daily support for each individual?
- 3I see that you engage with families online; how do you typically keep families updated on their loved one's care and any changes in their health status?
- 4How do you currently manage staffing levels to ensure that residents receive attentive care throughout the day and night?
- 5What protocols are in place for handling medical emergencies, and how quickly can a resident be transitioned to higher levels of care if their needs change?
- 6Given the importance of value, what specific services or amenities are included in the monthly rate that help provide peace of mind for families?
Personalized based on this facility's data
Key Review Excerpts
“Whenever I have a concern, the staff immediately takes care of the issue, which gives me peace of mind.”
“This place is ideal for memory care as it allows people to function, make decisions and be treated with respect. There are many activities to keep them engaged and the aids are ver caring.”
“Staff are ready & willing to answer questions and concerns, and act on things we ask them to give more attention to.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
43 violations from 23 inspections
Dec 24, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Oct 8, 2025Complaint
Resident services
Oct 6, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Aug 13, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jun 16, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Apr 23, 2025RoutineCleanReport
No deficiencies found during this inspection.
Apr 11, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jan 23, 2025Complaint
Admission standards
Ownership & Operations
Who Operates This Facility
Perinton Clare Bridge Operator, INC.
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
28 reviews from families & visitors
Official Website
Visit rittenhousevillagepittsford.com
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Laurelwood at the Highlands
2.4 miAssisted Living · Pittsford, NY
Fairport Rehabilitation and Nursing Center
3.8 miNursing Home · Fairport, NY
Glenmere at Cloverwood
4.3 miAssisted Living · Pittsford, NY
Grande'vie Senior Living
4.9 miAssisted Living · Penfield, NY
Atria Penfield
5.5 miAssisted Living · Penfield, NY
Heathwood Assisted Living at Penfield
5.6 miAssisted Living · Penfield, NY