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Assisted Living

Brookdale Pinehurst Park

Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.

3790 W Quincy Ave, Southwest · Denver, CO 8023676 bedsLicensed & Active
Source: CO CDPHE — view official record
Google rating
4.7/5

based on 26 Google reviews

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Brookdale Pinehurst Park Assisted Living in Denver, CO — Street View
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What this means for your family

This facility is highly regarded for its compassionate, specialized memory care and strong, communicative leadership team. Families should feel confident in the quality of daily care, but be sure to request a clear, written explanation of the facility's rate increase policy during your initial tour to avoid future surprises.

Google Reviews

Google Reviews

26 reviews on Google
Brookdale Pinehurst Park is a memory care facility that receives high praise for its compassionate, attentive staff and home-like atmosphere. Families frequently highlight the kindness of caregivers and the facility's ability to make residents feel well-cared for, though one reviewer cautioned that families should be prepared for potential rate increases.

Quality Themes

Tap a score for details
Food8.0Staff9.0Clean9.0Activities8.0Meds9.0Memory9.0Comms9.0Value5.0

Strengths

  • Compassionate and attentive care staff
  • Warm, home-like environment
  • Strong, responsive leadership team
  • Effective communication with families

Concerns

  • Unpredictable or rising monthly rates (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'18(2)'21(3)'23(1)'25(7)'26(5)

Distribution · 28 analyzed

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How They Respond to Reviews

23%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the warm, home-like environment here, what are some of the most popular daily activities or social events that really help residents feel at home?
  • 2I noticed your leadership team is very involved; how do you typically keep families updated on their loved one's care and daily well-being?
  • 3Since care needs can evolve over time, could you walk me through how your monthly rate structure works and how you communicate any future adjustments to families?
  • 4With your reputation for compassionate and attentive staff, what kind of training do they receive to ensure they are prepared for medical emergencies or sudden changes in a resident's health?
  • 5I appreciate that you take the time to engage with feedback online; how does that culture of open communication translate into your day-to-day interactions with families living here?
  • 6With a capacity of 76 residents, how do you ensure that the personal, attentive care mentioned by your community members remains consistent for every individual?

Personalized based on this facility's data


Key Review Excerpts

The staff treats my mom like an absolute queen. Ricki especially makes my mom's day enjoyable. I appreciate Ricki immensely!!

Memory care family member · 2026★★★★★

My mother has been living at Brookdale Pinehurst Park for over a year now. Cannot say how fortunate we are that she lives in such a caring and well-run residence.

Long-term resident's family · 2022★★★★★

My mom went to Brookdale in 2018 after her Alzheimer's made her an escape risk at the facility she previously resided. It was an excellent place for her.

Memory care family member · 2020★★★★★
Source: 26 Google reviews

State Inspection History

State Inspections

Source: CO Dept. of Public Health & Environment

4total
2deficiencies
Mar 3, 2026Complaint
CleanReport

No deficiencies found during this inspection.

Feb 18, 2026Other
CleanReport

No deficiencies found during this inspection.

Jun 17, 2025Complaint
N/A0000 & 9999

A revisit survey was completed on 6/17/25 for all previous deficiencies cited on 3/18/25. The facility is in compliance with all deficiencies that were cited. Citation coded "0000" or "9999" are initial and final comments of an inspection for informational purposes, this field may also have been left blank intentionally

Mar 18, 2025Complaint
N/A0000, 1110, 1412 and 3 more

A relicensure survey with complaint #CO37274 was completed on 3/18/25. Deficiencies were cited. Based on interview and record review, the residence failed to develop and implement policies and procedures for the identification, reporting, and investigation of injuries of unknown origin, affecting two of three sample residents (#1 and #2). Findings include:1. Residence PolicyThe residence' s Injuries of Unknown Sources policy, dated September 2024, read in part: "When an injury of unknown origin is identified it should be reported to the (administrator) and an investigation should be conducted along with the appropriate follow-up and/or implementation of steps to prevent or mitigate future injuries. Definition of unknown injuries: the injury was not observed or otherwise known. Cannot exp.. Based on interview and record review, the residence failed to ensure the administrator and qualified medication administration person (QMAP) supervisor on a quarterly basis audited the accuracy and completeness of the medication administration records (MARs), affecting 61 current residents. (Cross-reference S1568)Findings include:On 3/18/25, documentation of quarterly medication audits were requested from the administrator and provided. However, the documentation revealed that only the administrator participated in the medication audits and did not include a QMAP supervisor. On 3/18/25, the administrator said that either she, the health and wellness coordinator, .. Based on observation and interview, the residence failed to maintain a physically safe and sanitary environment, affecting 61 current residents.Findings include:1. ObservationsOn 3/18/25 during an environmental tour, the following was observed:Strong urine and other identifiable odors throughout the residence' s common hallways and in residents' rooms.Crumbs on the counter and billiard table along with unswept floors that contained dust and other particles in the activities room.The residence' s common bathroom had brown particles and liquid on the toilet bowl and rim, brown particles on the toilet seat, unswept floors, and a strong urine odor. Staff #1 used a brush on a resident' s hair .. Based on record review and interview, the residence failed to comply with authorized practitioner' s orders associated with medication administration, affecting three of seven sample residents (#5-#7).Findings include:Resident #5 was admitted to the residence on 5/31/22 with diagnoses of Alzheimer' s disease, chronic obstructive pulmonary disease, and diabetes mellitus.A written practitioner order, dated 1/31/25, directed the residence to administer sertraline HCl 25 mg daily. However, the March 2025 medication administration record (MAR) revealed the residence failed to administer the medication on 3/17-3/18/25 due to being out of stock. The February and March 2025 MARs revealed t.. THIS PORTION OF THE REPORT IS FOR INFORMATIONAL PURPOSES ONLY. No response is necessary. The residence was advised it must review and maintain the following processes in accordance with existing program regulations found at 6 CCR 1011-1, Chapter VII. 7.9 The assisted living residence shall ensure that each staff member and volunteer receives orientation and training, as follows: (A) The assisted living residence shall ensure each staff member or volunteer completes an initial orientation prior to providing any care or services to a resident. Such orientation shall include, at a minimum, all of the following topics:10.1 The assisted living residence shall have readi..

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References & Resources

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