Brookdale Orange Park
Families consistently rate this highly — reviewers highlight warm and attentive frontline staff. Schedule a visit to confirm the fit.
based on 34 Google reviews
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What this means for your family
This facility offers a very warm and social environment with a highly regarded frontline care team. However, families should perform rigorous due diligence regarding the contract and pricing structure, as multiple reviewers have experienced unexpected and significant cost increases.
Google Reviews
Google Reviews
34 reviews on Google“Families often praise the warm, welcoming atmosphere and the high quality of the frontline care staff, with several reviewers noting a strong sense of community. However, there are significant concerns regarding management transparency, specifically regarding sudden price increases and communication issues. While many residents enjoy the social activities and dining, some families have reported serious lapses in supervision and care for those with higher acuity needs.”
Quality Themes
Tap a score for detailsStrengths
- Warm and attentive frontline staff
- Welcoming and social community atmosphere
- Engaging daily activities and social events
- Low staff turnover in certain departments
Concerns
- Lack of transparency regarding pricing and sudden cost increases (mentioned by 2 reviewers)
- Management communication and attitude issues (mentioned by 3 reviewers)
- Inadequate care for residents requiring higher-level nursing/memory care
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about how warm and attentive the frontline staff is here; how do you ensure that level of care remains consistent across all shifts?
- 2Can you walk us through what a typical day of social events and engaging activities looks like for the residents?
- 3How do you handle communication with families regarding changes in a resident's care plan or updates to the monthly billing?
- 4What specific protocols are in place for residents who may need more intensive nursing or medical attention during an emergency?
- 5Could you tell us more about the dining experience and how the menu is planned to ensure variety and quality for everyone?
- 6As we look at long-term planning, how do you approach transparency regarding fee structures and any potential adjustments to monthly costs?
Personalized based on this facility's data
Key Review Excerpts
“The community focuses on the individual need of each resident encouraging them to stay active, social and involved in life!”
“Two of the support staff high-fived me with smiling assurance that I would "walk out of here cancer free and smiling." They set the tone for the many months I spent in the facility.”
“The turnover is almost nonexistent and that brings a great deal of comfort and security to both me and my loved one. They truly care about their residents and the place is managed with care and competence.”
State Inspection History
State Inspections
Source: FL State Licensing Agency
Key Findings
25 deficiencies from 24 inspections
Jan 29, 2025OtherCleanReport
No deficiencies found during this inspection.
Sep 24, 2024RoutineCleanReport
No deficiencies found during this inspection.
Feb 28, 2024Complaint
STAFFING STANDARDS - STAFF
Mar 18, 2021RoutineCleanReport
No deficiencies found during this inspection.
Jul 29, 2020ComplaintCleanReport
No deficiencies found during this inspection.
Apr 17, 2020OtherCleanReport
No deficiencies found during this inspection.
Sep 18, 2019ComplaintCleanReport
No deficiencies found during this inspection.
Apr 1, 2019ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Emeritus Properties V, INC.
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
34 reviews from families & visitors
Official Website
Visit brookdale.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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