Brookdale Grayson View
Families consistently rate this highly — reviewers highlight clean and beautifully updated facility. Schedule a visit to confirm the fit.
based on 14 Google reviews
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What this means for your family
This facility is excellent for families who value a clean, updated environment and a community that celebrates major milestones like 100th birthdays. However, you should request a very clear, written breakdown of all potential upcharges during the move-in process to avoid the billing disputes reported by some families.
Google Reviews
Google Reviews
14 reviews analyzed“Families may find comfort in the facility's ability to host large family events and its clean, updated environment. However, there is a significant, highly critical allegation regarding unexpected upcharges and lack of transparency in services, which contrasts sharply with other families' praise for professional communication.”
Quality Themes
Tap a score for detailsStrengths
- Clean and beautifully updated facility
- Welcoming atmosphere for large family celebrations
- Kind and helpful administrative and nursing staff
- Engaging community events and programs
Concerns
- Allegations of unexpected upcharges and service discrepancies
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We love how beautiful and updated the facility looks; could you tell us more about the types of community events and programs you host for residents?
- 2Since we have a large family, we were wondering how the common areas accommodate big family celebrations or gatherings?
- 3Can you walk us through the process for handling medical emergencies or unexpected health changes after regular business hours?
- 4How do you handle billing and ensure there are no unexpected service charges or discrepancies in the monthly cost of care?
- 5We noticed the administrative and nursing staff are highly regarded for being helpful; how do you ensure that level of personalized care remains consistent for every resident?
- 6What is the process for communicating any recent state survey findings or updates to the families of residents?
Personalized based on this facility's data
Key Review Excerpts
“Mum is completely overjoyed with the Grayson experience. Patience, Care, Communication, Cleanliness & Professionalism are at the forefront to their approach and it work's!”
“On August 5, 2023, we held a 100th birthday party for Mom. The Brookdale staff worked with us to provide a setting that allowed us to host Mom's party for over 120 people.”
“The facility is beautifully updated and maintained. The staff we have worked with since our parents moved in 6 weeks ago have been helpful and kind.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2022 and 2026, Brookdale Grayson View underwent 34 inspections, resulting in 13 clean reports and 39 recorded violations. Documented findings include issues with timely incident reporting, medication administration, and the maintenance of accurate medical equipment calibration.
Jan 21, 2026Routine
Resident assessment did not include that the resident utilizes a rollator for movement.
Aug 20, 2025RoutineCleanReport
No deficiencies found during this inspection.
Jul 24, 2025RoutineCleanReport
No deficiencies found during this inspection.
Jun 10, 2025Routine
A medication error involving Resident 6 occurred on 06/08/2025, but the home failed to report the incident to the Department within the required 24-hour timeframe.
The floor of a resident's bedroom was covered with papers, discarded cups, and food debris, creating a slip and fall risk.
Jan 14, 2025RoutineCleanReport
No deficiencies found during this inspection.
Oct 30, 2024Routine
Violation regarding incident reporting requirements.
Violation regarding incident reporting requirements.
Violation regarding incident reporting requirements.
Resident #1 had an unwitnessed fall which was not reported within the required 24-hour timeframe.
Jun 28, 2024Routine
Resident #1's Resident Assessment and Support Plan (RASP) did not indicate how the facility would meet the resident's need for supervised outdoor time.
Resident #1's RASP lacked the resident's signature or a notation indicating an inability or refusal to sign.
May 22, 2024Routine
A resident's credit card was stolen from the facility, resulting in fraudulent charges.
Ownership & Operations
Who Operates This Facility
Emeritus Corporation
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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