Nottingham Village
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 12 Google reviews
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What this means for your family
Nottingham Village is highly regarded for its rehabilitation services and clean environment, making it a strong candidate for post-acute care. However, because one reviewer noted a difference in quality between independent living and the nursing center, we recommend touring both areas specifically to ensure the level of care meets your loved one's needs.
Google Reviews
Google Reviews
12 reviews analyzed“Nottingham Village is frequently praised for its compassionate, attentive staff and high standards of cleanliness across both long-term and rehabilitation care. While many families report excellent experiences with physical therapy and nursing support, some reviewers note a distinction between the quality of independent living and the nursing center, suggesting that the latter may have more variable service levels.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Consistently clean facility
- Effective physical therapy and rehabilitation
- Professional and accommodating care team
Concerns
- Inconsistency in care quality between independent living and nursing center (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given that Nottingham Village offers both independent living and nursing care, how do you ensure consistent quality and attention for residents as their care needs transition between these levels?
- 2With a current staffing rating of 2 stars from CMS, what specific steps is the facility taking to bolster the nursing team and ensure residents receive timely, consistent care?
- 3I noticed there have been some recent state violations; could you walk me through how the team addresses these findings and implements long-term improvements to the care environment?
- 4The physical therapy and rehabilitation programs are highly praised by families; how are these services integrated into the daily routine for residents who need ongoing support?
- 5What is the facility’s protocol for handling medical emergencies or sudden changes in a resident's health status during evening or weekend hours?
- 6Beyond the clinical care, what kind of daily social activities or engagement programs are available to help residents feel connected and active within the community?
Personalized based on this facility's data
Key Review Excerpts
“I was there 3 years ago I learned how to walk to talk to eat again . I had a stroke and if it was not for the rehabilitation staff the nurse staff the food service staff I think I would not be here.”
“My Dad had a short stay for skilled nursing. I was impressed by how clean the place was and how polite the staff was. They were quick to respond when needed and the physical therapy staff worked with him so we'll, he was able to do steps again in no time.”
“The final stage of his stay in the Nursing Center was acceptable but not entirely positive in terms of what I observed in”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Nottingham Village has 32 deficiencies across 5 surveys with families filing complaints about pain management, medication services, and medical records. The facility shows recurring issues with food safety and dietary services, infection control, and quality of care that persist across multiple inspections. While all issues have correction plans, the pattern of repeated violations in key areas like food safety suggests ongoing operational challenges families should carefully consider.
Nov 14, 2025Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Feb 11, 2025Complaint1
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Dec 6, 2024Routine15
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Jan 25, 2024Complaint2
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jan 5, 2024Routine6
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Federal Penalties
Payment Denial
Dec 6, 2024
1-day denial
Fine
Jan 5, 2024
$8,018
Ownership & Operations
Who Operates This Facility
Nottingham Village
for profit
Ownership & Management
Owners
Ridgway Holding, INC
Owner · Organization
Frederick Kessler Jr Estate
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Official Website
Visit nottinghamvillage.org
Medicare data downloads
Original nursing home datasets
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