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Assisted Living

Brookdale Foundation House

Families consistently rate this highly — reviewers highlight beautiful, well-maintained facility. Schedule a visit to confirm the fit.

32290 1st Ave S, Federal Way, WA 98003129 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.0/5

based on 32 Google reviews

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Brookdale Foundation House Assisted Living in Federal Way, WA — Street View
Street View

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What this means for your family

While residents often report a high quality of life and a welcoming environment, families should be aware of recent negative feedback regarding administrative and financial management. We recommend asking specifically about the facility's financial stability and their history of resolving vendor or resident billing disputes to ensure a transparent partnership.

Google Reviews

Google Reviews

32 reviews on Google
Brookdale Foundation House receives high praise from residents and some family members for its beautiful, well-maintained grounds and friendly, helpful staff. However, the facility faces significant criticism regarding its business practices, with multiple reports of failure to pay vendors and entertainers, as well as concerns from families about management prioritizing financial gain over resident care.

Quality Themes

Tap a score for details
Food8.0Staff7.0Clean9.0Activities8.0MedsN/AMemory8.0Comms6.0Value3.0

Strengths

  • Beautiful, well-maintained facility
  • Friendly and helpful staff
  • Strong sense of community among residents
  • Clean and comfortable living environment

Concerns

  • Failure to pay vendors and service providers (mentioned by 2 reviewers)
  • Management prioritizing profit over resident well-being (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'17(3)'19(1)'21(2)'23(5)'25(8)'26(3)

Distribution · 37 analyzed

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26
4
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7

How They Respond to Reviews

27%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1It's wonderful to see how beautifully maintained the facility is; what are your plans for any upcoming facility improvements or upkeep?
  • 2The staff seems so friendly and helpful in the community feedback; how do you foster that sense of community and connection among the 129 residents?
  • 3We want to ensure everything runs smoothly for our loved one; how do you manage relationships with outside vendors and service providers to ensure consistent care?
  • 4Can you walk us through what a typical day of activities and social engagement looks like for the residents here?
  • 5In the event of a medical emergency or a change in health needs during the night, what is your protocol for ensuring immediate care?
  • 6We are looking for a place where the focus is always on resident well-being; how does the management team ensure that resident needs always come before operational goals?

Personalized based on this facility's data


Key Review Excerpts

My experience here has been positive! You cannot beat the food,choice is good, and so is the selection, the cleaning is superior!, no facility I have been in actually dusts this place is quality plus!

Resident · 2024★★★★★

We moved our mother into Memory care and it has been a great experience from the very beginning. We meet with Katie (sales/marketing) who gave us a tour and answered all of our questions.

Memory care family member · 2023★★★★★

The staff is wonderful; caring, friendly and helpful. There are a lot of things to do. The activities department has worked hard to make sure that everyday there is somethin

Long-term resident · 2023★★★★★
Source: 32 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

8total
63deficiencies
Sep 16, 2025Fire

The facility failed the inspection and was placed on fire watch due to multiple life safety code violations, including failed smoke detector sensitivity tests.; Approval Status: Disapproved. Next inspection scheduled on or after 10/16/2025.

Equipment AccessIFC 509.2

Sprinkler riser was obstructed by excess of storage.

AvailabilityIFC 404.4

Evacuation plans were not available in the kitchen for employees to reference.

Open electrical terminationsIFC 603.2.2

Broken outlet cover in laundry room; open junction boxes in dining patio area and maintenance room; exposed wires in 2nd floor dining area.

Relocatable power taps and current tapsIFC 603.5

Multi-plug adapter on power strip connected to kitchen appliance; refrigerator connected to power strip.

Extension CordsIFC 603.6

Extension cords used as permanent wiring in rooms 274, 259, 242, 251, 219, and outside dining patio door.

Clothes Dryer Exhaust Systems - MaintenanceIFC 610.1.2

Excess lint observed behind dryer machines in 1st floor laundry room.

Penetrations - Maintaining ProtectionIFC 703.1

Ceiling and wall penetrations observed in multiple locations including kitchen, dining office, walk-in freezer, and housekeeping storage.

Hold-Open Devices and ClosersIFC 705.2.3

Broken hardware/magnetic hold on kitchen door.

Duct and Air Transfer OpeningsIFC 706.1

Damper testing failed for two items; no documentation of correction provided.

Systems Out of ServiceIFC 901.7

205 smoke detectors failed sensitivity test; facility placed on fire watch.

Portable Fire ExtinguishersIFC 906.2

Extinguisher in riser room missed annual servicing.

Hangers and BracketsIFC 906.7

Two unsecured fire extinguishers in maintenance director's office.

Smoke Detector SensitivityIFC 907.8.3

205 smoke detectors failed sensitivity testing.

Controlled Egress Doors in Groups I-1 and I-2IFC 1010.1.9.7

Memory care egress doors lack proper signage; staff could not unlock doors when requested.

ReliabilityIFC 1032.2 2021

Egress door 8052 was obstructed (corrected).

Securing Compressed Gas Containers, Cylinders and TanksIFC 5303.5.3 2021

Unsecured compressed gas cylinders in kitchen (by exit door and food station) and by the generator (two propane tanks).

Fire DrillsFire Drills

Facility not conducting fire drills for Assisted Living side; missing documentation for Memory Care fire drills for several quarters/shifts.

Working Space and ClearanceIFC 603.4

Electrical panels obstructed in 1st floor laundry room and kitchen.

ListingIFC 603.5.1

Unapproved multi-plug adaptors in use in rooms 376, 251, and 177.

InspectionIFC 606.3.3.1

Missing documentation for kitchen hood cleaning; excess grease observed on hood.

Owner's ResponsibilityIFC 701.6

Facility provided only partial annual fire wall inspection report.

Inspection and MaintenanceIFC 705.2

Penetrations on fire doors/frames; incomplete inspection report for rated doors; door obstructions in memory care and resident rooms.

Door OperationIFC 705.2.4

Multiple rated doors failed to close and latch when tested.

Inspection, Testing and MaintenanceIFC 901.6

Bent, dirty, or corroded sprinkler heads in kitchen and dining areas; uncapped sprinkler head on suppression system.

Testing and MaintenanceIFC 903.5

Missing documentation for various sprinkler system tests (5-year, 3-year, annual); uncorrected sprinkler pipe crack and painted head issues.

Unobstructed and UnobscuredIFC 906.6

Fire extinguisher in riser room was obstructed.

Inspection, Testing and MaintenanceIFC 907.8

Missing documentation for smoke alarm testing; uncorrected battery failures in fire alarm system.

MaintenanceIFC 915.6

Facility unable to provide documentation for carbon monoxide testing and maintenance.

Exit SignsIFC 1013.1

Kitchen egress door leading to beverage area lacks an exit sign.

MaintenanceIFC 1203.4 2021

Facility unable to provide monthly 30-minute full load tests for emergency power systems from September 2024 through August 2025.

Fire Door Inspection and TestingNFPA 80

Door 8013 missing rating tag; Door 8051 had broken hardware.

Sep 8, 2025Inspection

Includes follow-up inspection letter for compliance 68278 (2025-11-07) noting no deficiencies for that specific follow-up.; The facility lacked specific policies for air exchange vent maintenance and failed to document required risk evaluations for medical devices and self-medication assessments.; The report also documents that multiple residents had no assessment on file regarding their ability to self-manage medications, despite their service plans stating they self-manage.

Training and home care aide certification requirementsWAC 388-78A-2474Corrected Oct 23, 2025

Facility failed to ensure staff completed required orientation and basic training.

Signing negotiated service agreementWAC 388-78A-2150Corrected Oct 23, 2025

Facility failed to ensure 4 of 11 residents or their representatives agreed to and signed their Personal Service Plan at least annually.

Tuberculosis Testing methodWAC 388-78A-2481Corrected Oct 23, 2025

Facility failed to ensure staff was screened for TB within three days of employment.

Family assistance with medications and treatmentsWAC 388-78A-2290Corrected Oct 23, 2025

Facility failed to ensure 4 of 11 residents had a written plan for family assistance with medication management.

Background checks ProcessWAC 388-78A-2464Corrected Oct 23, 2025

Facility failed to complete and submit DSHS background authorization forms prior to employment for staff.

Maintenance and housekeepingWAC 388-78A-3090Corrected Oct 23, 2025

Facility failed to ensure mechanical air exchange vents were functional in laundry rooms, janitor closets, and common bathrooms, and failed to maintain exterior benches.

Intermittent nursing services systemsWAC 388-78A-2320Corrected Oct 23, 2025

The facility failed to implement a safe nursing services system when non-licensed staff administered medications without a nurse delegation program to 3 of 3 residents (Resident 1, 2, and 3), and lacked documentation of nurse delegation training, consents, and RND supervision.

Background checksWAC 388-78A-2462Corrected Oct 23, 2025

Facility failed to conduct background checks for 4 staff members and 2 private caregivers.

Emergency and disaster preparednessWAC 388-78A-2700Corrected Oct 23, 2025

Facility failed to ensure first-aid supplies were unlocked, clearly marked, and readily available.

Ongoing assessmentsWAC 388-78A-2100Corrected Oct 23, 2025

Facility failed to complete full assessment components for 6 of 6 sampled residents regarding bedside mobility devices, medical equipment, and self-administration of medication.

Service agreement planningWAC 388-78A-2130Corrected Oct 23, 2025

The facility failed to document in 4 of 11 residents (Resident 2, 3, 4, and 5) service agreements that included plans to monitor and address interventions required to meet their current clinical needs regarding their specific medical diagnoses and treatments.

Jul 18, 2024Fire
CleanReport

Inspection conducted in response to a complaint about a dryer fire. No violations were observed; the dryer involved was out of commission.

Apr 2, 2024Inspection

There is a separate document dated 06/03/2024 indicating that the deficiencies for WAC 388-78A-2450-2-c, 2450-2-e, 2474-2-b, 2474-2-e, and 2480-1 were corrected.

Training and home care aide certification requirementsWAC 388-78A-2474Corrected May 16, 2024

Staff E and F failed to complete all required basic training and continuing education hours.

Licensee's responsibilitiesWAC 388-78A-2730

Facility license was not posted in a conspicuous location.

StaffWAC 388-78A-2450Corrected May 16, 2024

Facility hired Staff F without verifying required credentials for a long-term care worker prior to providing direct care.

Tuberculosis Testing RequiredWAC 388-78A-2480Corrected May 16, 2024

Staff A, B, and D were not screened for Tuberculosis within three days of employment as required.

Emergency and disaster preparednessWAC 388-78A-2700

First-aid supplies were not readily available, clearly marked, or locations identified.

Jan 18, 2024Fire
CleanReport

An inspection was conducted regarding a complaint (#114474) about a burst sprinkler pipe. No violations were observed at the time of inspection. The facility is conducting a fire watch while awaiting contractor repairs.

Sep 18, 2023Fire

The inspection on 09/18/2023 confirmed that all violations noted during the 08/09/2023 inspection were corrected.

Unapproved conditionsIFC 604.6 2018Corrected Sep 18, 2023

Resident room 329 has two open cable boxes. Laundry room on 1st floor has a broken cover plate.

Owner's ResponsibilityIFC 701.6 2018 WAC 51-54ACorrected Sep 18, 2023

Facility unable to provide record of annual fire-resistant-rated construction inspection/repairs.

Door OperationIFC 705.2.4 2018Corrected Sep 18, 2023

Club room 316, PPE storage room 8169, and cross corridor 8018 did not close/latch properly.

Combustible Decorative MaterialsIFC 807.2 2018Corrected Sep 18, 2023

Resident room 170 has excessive non-fire-retardant pictures on her door/walls.

Testing and MaintenanceIFC 903.5 2009-2018Corrected Sep 18, 2023

Facility unable to provide quarterly sprinkler inspections.

ExtinguishersIFC 906.9.1 2015-2018Corrected Sep 18, 2023

Fire extinguisher in 2nd floor little kitchen mounted above 5 foot requirement.

Activation TestIFC 1031.10.1 2018Corrected Sep 18, 2023

Facility unable to provide documentation for monthly 30-second emergency lighting testing.

Maintenance (Generators)IFC 1203.4 2018Corrected Sep 18, 2023

Facility unable to provide documentation for annual generator inspection, load bank tests, and weekly checks.

Extension CordsIFC 604.5 2018Corrected Sep 18, 2023

Activities room has an extension cord plugged into a power strip.

RecordsIFC 607.3.3.3 2018Corrected Sep 18, 2023

Facility unable to provide documentation for annual and semi-annual hood cleaning.

Inspection and MaintenanceIFC 705.2 2018Corrected Sep 18, 2023

Facility unable to provide inventory record of annual inspection/repairs for fire-resistant-rated doors.

Duct and Air Transfer OpeningsIFC 706.1 2018Corrected Sep 18, 2023

Facility unable to provide documentation for last fire/smoke damper testing.

Inspection, Testing and MaintenanceIFC 901.6 2018Corrected Sep 18, 2023

Painted sprinkler heads in 3rd floor storage 8203 and 2nd floor electrical room 8167.

Extinguishing System ServiceIFC 904.12.5.2 2018Corrected Sep 18, 2023

Facility unable to provide service reports for kitchen suppression system.

Maintenance (CO detectors)IFC 915.6 2018Corrected Sep 18, 2023

Facility unable to provide documentation of CO detector testing in past 12 months.

Power TestIFC 1031.10.2 2018Corrected Sep 18, 2023

Facility unable to provide documentation for 90-minute annual emergency lighting testing.

Jul 24, 2023Fire
CleanReport

Inspection conducted in response to a complaint about a sprinkler pipe leak. The leak was repaired by Cintas, and the facility performed a fire watch. No deficiencies were found at the time of inspection.

Jun 28, 2023Fire
CleanReport

Inspection conducted in response to complaint #86450 regarding a power outage. The power outage was caused by a vehicle hitting a power pole. Facility systems worked properly and no deficiencies were cited.

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References & Resources

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