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Supported Living · Auburn, WA
212 Riverview Dr Ne, Auburn, WA 98002
Map location from our source data
About this listing
Catalog updated Aug 4, 2026. Current services and availability are unconfirmed.
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Contact information →Care & support
Support with daily life. Eligibility and services vary by program.
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Public Google reviewers rate Habilitation Services highly. Reviewers highlight: compassionate and attentive memory care staff, supportive and professional leadership. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Brannan Park receives highly polarized feedback, with long-term families praising the compassionate memory care staff and the director's support during transitions. However, other reviewers raise critical safety concerns regarding slow emergency response times, medication management errors, and inadequate staffing levels that impact cleanliness and resident care.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Experiences range from high praise for compassionate care to serious allegations of neglect and medication errors.
While some report improved communication, others note difficulty getting changes made after speaking with management.
Staffing shortages have been cited as a direct cause for rooms not being cleaned properly.
Reviewers have criticized the lack of diabetic-friendly meal options and slow service.
Reviewers specifically highlight the facility's effort in celebrating holidays and special events.
Multiple reviewers reported serious medication errors and subsequent resident falls.
Families of memory care residents frequently praise the tenderness and professional care provided.
Concerns were raised regarding high costs for additional assistance services like showering.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
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Distribution · 20 analyzed
This facility actively engages with reviewer feedback.
Key Review Excerpts
“This facility does an impressive job with some of the most difficult residents....Memory Care. The director is amazing. The staff is articulate, professional and hospitable.”
“In addition, if your loved one falls, NO ONE COMES! Had to call the fire department! More than 20 minutes before help arrived!”
“My mom was in memory care here, she was shown such grace and tenderness in her final days!!! They put the “care” in care staff”
Source: WA Dept. of Social & Health Services
Follow-up letter dated 08/25/2025 indicates that deficiency WAC 388-101D-0130 was corrected.
Personal hygiene products were stored in a locked closet without a plan or client consent, violating the client's rights.
The document lists 0 former clients sampled.
Staff secured Client 1's personal hygiene products in a locked closet without a medical need or consent, as the client did not have a history of pica behavior. This was deemed a miscommunication between staff.
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with WA Dept. of Social & Health Services.
Google Maps
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Google Reviews
18 reviews from families & visitors
Official Website
Visit villageconcepts.com
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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