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Assisted Living

Brookdale Elizabeth City

Limited public data on Brookdale Elizabeth City. Call, tour, and ask to meet current residents' families — your own impression matters most.

401 Hastings Lane, Elizabeth City, NC 2790976 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
3.6/5

based on 8 Google reviews

5
4
3
2
1

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What this means for your family

Every family's needs are unique. We encourage you to visit Brookdale Elizabeth City in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.

Google Reviews

Google Reviews

8 reviews on Google
Families should be aware of significant concerns regarding unexpected and rapid monthly rate increases, with one reviewer reporting a $1,000 jump in just three months. While the facility is praised for its caring staff and dedication during emergencies like snowstorms, the high cost of additional fees for family visits is a major point of contention.

Quality Themes

Tap a score for details
FoodN/AStaff9.0CleanN/AActivitiesN/AMedsN/AMemoryN/AComms2.0Value1.0

Strengths

  • Caring and loving staff
  • Commitment to resident safety during emergencies
  • Welcoming environment for family members

Concerns

  • Frequent and significant monthly rate increases
  • High fees for family visits/breaks

Rating Trends

2345.02019(1)1.02020(1)5.02024(1)3.32025(4)5.02026(1)

Distribution · 8 analyzed

5
5
4
0
3
0
2
1
1
2

How They Respond to Reviews

50%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1We've heard such wonderful things about how caring and loving the staff is here; how do you foster that culture of kindness among your team?
  • 2Since we value being involved, could you tell us more about how the facility welcomes family members and what the process is for arranging visits?
  • 3How does the team ensure resident safety and coordinate care during unexpected emergencies or medical situations?
  • 4Can you walk us through how the facility manages communication with families regarding a resident's daily well-being and any changes in their health?
  • 5What kind of daily activities or social outings are available to help residents stay engaged with the community?
  • 6When planning our long-term budget, how much notice is typically provided for any changes to monthly rates or additional service fees?

Personalized based on this facility's data

Source: 8 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

11total
14deficiencies
Sep 18, 2025Follow-up
Nutrition and Food ServiceD 283

The facility failed to ensure food items were protected from contamination by failing to properly label, date, and secure food products. Specific observations included expired food items, unlabeled opened mixes, and unsecured bags of flour in the kitchen pantry.

Nov 9, 2023Follow-up
Licensed Health Professional SupportD 280

The facility failed to ensure that a Licensed Health Professional Support (LHPS) review and evaluation was completed for 2 of 5 sampled residents. Specifically, one resident required an evaluation for the administration of a suppository medication, and another resident required an evaluation due to an order for continuous oxygen use.

Nov 9, 2023Follow-up
Licensed Health Professional SupportD 280

The facility failed to ensure that a Licensed Health Professional Support review and evaluation was completed within the required timeframe for 2 of 5 sampled residents. Specifically, evaluations were missing for a resident with an order for a rectal suppository and a resident with an order for oxygen.

Sep 8, 2023Follow-up
Personal Care and SupervisionD 270

The facility failed to provide adequate supervision and post-fall evaluations according to resident care plans and facility policy. Specifically, one resident experienced 14 falls within a five-month period, resulting in skin tears, abrasions, a head injury, and two emergency room visits.

Sep 8, 2023Follow-up
Personal Care and SupervisionD 270

The facility failed to provide adequate supervision and post-fall evaluations in accordance with resident care plans and facility policy. Specifically, one resident with a high fall risk experienced 14 falls over a five-month period, resulting in skin tears, abras, a head injury, and two emergency room visits.

Sep 10, 2021Other
Health CareC-tag not explicitly provided

The facility failed to ensure proper health care referral and follow-up for a resident. Specifically, they failed to schedule a dental appointment for the resident's tooth pain and failed to schedule a follow-up appointment with the primary care physician within two days of the resident's discharge from the emergency department.

Medication AdministrationC-tag not explicitly provided

The facility failed to ensure medication was administered within the required timeframe. Medication administration must occur within one hour before to one hour after the scheduled time, and any delays must be documented in the electronic record.

Medication AdministrationC-tag not explicitly provided

The facility failed to properly document medication administration, specifically regarding controlled substances. This includes failures in documenting the administration of medications as ordered, the effectiveness of as-needed medications, and the accuracy of narcotic counts during shift changes.

Sep 10, 2021Other
Health CareD 273

The facility failed to ensure proper health care referral and follow-up for a resident experiencing tooth pain and following an emergency department discharge. Specifically, the facility did not schedule a timely dental appointment for the resident's toothache and failed to schedule a follow-up appointment with the resident's primary care physician regarding a wound.

Feb 28, 2017Complaint
Physical EnvironmentD 067

The facility failed to ensure the front exit door was equipped with a sounding device that activates when opened. This lack of monitoring allowed residents with dementia and disorientation to exit the facility without staff knowledge, including one resident who was later found deceased.

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References & Resources

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