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Assisted Living

Brookdale Chanate

Families consistently rate this highly — reviewers highlight welcoming and social atmosphere. Schedule a visit to confirm the fit.

3250 Chanate Rd, Santa Rosa, CA 95404140 bedsLicensed & Active
Google rating
4.8/5

based on 5 Google reviews

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Brookdale Chanate Assisted Living in Santa Rosa, CA — Street View
Street View

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What this means for your family

This facility is an excellent choice for seniors who thrive on social interaction and a sense of community, as evidenced by the high praise for their outings and social dining. While the staff is noted for being exceptionally caring, families should continue to monitor the consistency of care as the reviews are somewhat sparse on specific clinical details.

Google Reviews

Google Reviews

5 reviews on Google
Families can expect a welcoming environment with a strong focus on social inclusion and personalized care, such as assistance with daily tasks like hearing aid placement. While the facility is praised for its beautiful grounds and friendly staff, the reviews are limited in detail regarding specific medical or nutritional depth.

Quality Themes

Tap a score for details
Food5.0Staff9.0CleanN/AActivities8.0MedsN/AMemoryN/AComms8.0ValueN/A

Strengths

  • Welcoming and social atmosphere
  • Beautifully maintained facility
  • Attentive and caring staff
  • Effective social engagement and outings

Rating Trends

Tap a year to see what changed

2344.02016(2)5.02021(2)5.02024(2)5.02025(1)

Distribution · 7 analyzed

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How They Respond to Reviews

20%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1It's wonderful to see how beautifully maintained the facility is; how do you ensure the common areas stay so inviting for the residents?
  • 2We've heard great things about the social atmosphere here, so what are some of the favorite outings or group activities the residents participate in lately?
  • 3The staff seems very attentive and caring based on what people have shared; how do you support your team in maintaining that high level of personalized care?
  • 4Since we are looking for a safe environment, could you walk us through your specific protocols for handling medical emergencies during the night?
  • 5I noticed you are very engaged with your community feedback; how does the management team use resident or family input to improve daily operations?
  • 6With 140 residents living here, how do you ensure that each person's unique social needs and daily routines are personally attended to?

Personalized based on this facility's data


Key Review Excerpts

The hybrid situation offered by Brookdale is perfect! Her apartment is adorable. She has been there six months now and couldn't be happier!

Long-term resident's family · 2025★★★★★

Our client's feedback is a big "THANK YOU" and their expectations are blown away!!! Of course, working with Karin Berry is so awesome, because I trust she never oversells services and treats my clients exceptionally well.

Professional referral partner · 2024★★★★★

beautiful place spread over several levels. Food and entertainments. Staff very concerned about their residents.

Community instructor · 2016★★★★
Source: 5 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

42total
20 Type A— immediate health risk
23 Type B— non-compliance
Clean record— no deficiencies found
Jan 23, 2026Inspection
Clean

The inspection noted several areas requiring attention, primarily related to sanitation and food handling. Specific deficiencies included dirty resident toilets and the improper storage of prepared food items in the kitchen. All cited deficiencies were classified as Type B, indicating potential but not immediate health risks.

Nov 7, 2025Other
Clean

The facility underwent a case management visit to follow up on multiple self-incident reports concerning resident falls. The report details several incidents involving residents R1, R2, and R3, noting diagnoses such as fractured hip and patella fractures. No deficiencies were cited during this specific visit.

Oct 2, 2025Other
Clean

The facility was visited for a Case Management follow-up regarding suspected financial abuse. The analyst confirmed that the suspected abuser is an outside party, and the visit focused on confirming that relevant parties, including law enforcement and Ombudsman, were cross-reported. No deficiencies were observed or cited during this visit.

Sep 9, 2025Other
Clean

The facility underwent an unannounced Case Management visit to follow up on multiple self-incident and death reports concerning resident falls and health changes. The report details several incidents involving residents R1, R2, R3, R4, and R5. No deficiencies were cited during this visit.

Aug 13, 2025Other
Clean

This was an unannounced case management inspection conducted to follow up on deficiencies cited during a previous complaint investigation. The administrator provided proof of correction for three previously cited deficiencies (§1569.269 (a)(6), 87411(a), and 87625(b)(3)). All deficiencies cited from the prior visit were cleared during this inspection.

Jul 17, 2025Complaint
Clean

This report details a complaint investigation regarding staff record-keeping of resident payments. The allegation was reviewed, and the investigation concluded that the allegation is unsubstantiated, meaning there was not enough evidence to prove the alleged violations occurred.

Apr 21, 2025Other
Clean

The inspection was a case management follow-up regarding a medication error incident. One Type A deficiency was cited for failing to properly assist the resident with self-administered medications, which led to an overdose. The facility was required to submit updated documentation and implement retraining on medication administration.

Mar 5, 2025Other
Clean

The inspection was a continuation of the Annual inspection conducted on 2/19/25. The Licensing Program Analyst noted that previous printing errors prevented the inclusion of deficient practice statements and plans of correction, which have since been amended and reviewed with the Administrator. No specific deficiencies were cited in the provided report text.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Bkd Arbors of Santa Rosa LLC

Administrator

PATRICIA GUSTIN

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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