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Public Google reviewers rate this highly and often mention beautiful and well-maintained facility. Schedule a visit to confirm the fit.
based on 16 Google reviews
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Public Google reviewers rate Brightview Alexandria highly. Reviewers highlight: beautiful and well-maintained facility, friendly and professional staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Brightview Alexandria is highly regarded for its beautiful, well-maintained facility and its warm, inviting atmosphere. Reviewers frequently praise the professional staff and the high quality of enrichment programs and activities available to residents.
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Distribution · 16 analyzed
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Key Review Excerpts
“This place is the best - the public spaces are beautiful, the apts. nicely appointed, and the staff and enrichment programs/activities are amazing!”
“The community is so warm and inviting! Nancy provided an excellent tour of the community. Loved the outdoor spaces, the unique differences in apartments, storage and lifestyle.”
Source: VA State Licensing Agency
Type of inspection: Renewal Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: Date: 2/5/2026 Time In: 9:10am Time Out: 5:10pm The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 41 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 4 Number of staff records reviewed: 2 Number of interviews conducted with residents: 1 Number of interviews conducted with staff: 3 Observations by licensing inspector: LI observed the residents in the common areas engaging with one another and in the gym working out. Additional Comments/Discussion: N/A An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Your plan of correction must contain: 1) steps to correct the noncompliance with the standard(s), 2) measures to prevent the noncompliance from occurring again; and 3) person(s) responsible for implementing each step and/or monitoring any preventive measure(s). Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of these inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Refer to General Procedures and Information for Licensure, 22VAC40-80-260-B for information on requesting a problem solving conference. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Alexandra Roberts, Licensing Inspector at (804) 845-6956 or by email at alexandra.n.roberts@dss.virginia.gov
Based on record review and staff interview, the facility failed to ensure that if hospice care is provided, there shall be a written agreement between the assisted living facility and any hospice program that provides care in the facility. Evidence: 1. Resident 4 admitted to hospice on 09/17/2025. LI requested the written agreement between the assisted living facility and the hospice program from Staff 1 during inspection. 2. Staff 1 confirmed that the facility does not have a written agreement between the facility and any hospice program that provides care in the facility.
Based on record review and staff interview, the facility failed to ensure that prior to admitting a resident with a serious cognitive impairment due to a primary psychiatric diagnosis of dementia to a safe, secure environment, the licensee, administrator, or designee shall determine whether placement in the special care unit is appropriate. The determination and justification for the decision shall be in writing and shall be retained in the resident's file. Evidence: 1. Resident 2 admitted to the safe, secure environment on 09/21/2025. 2. Resident 4 admitted to the safe, secure environment on 09/17/2025. 3. Resident 2 and Resident 4?s record did not include, prior to admitting to the safe, secure environment, a determination and justification in writing by the licensee, administrator, or designee to determine whether placement in the special care unit is appropriate. 4. Staff 1 confirmed that a written determination and justification for Resident 1 and Resident 4?s placement in the special care unit prior to admission was not completed.
Based on observation and interview, the facility failed to ensure grounds shall be properly maintained to include mowing of grass and removal of snow and ice. Evidence: 1. During onsite inspection on 02/05/2026, LI?s observed snow and ice on the grounds around the facility. 2. The parking lot was observed to have snow piles, ice and parking spots that had yet to be shoveled. 3. During onsite inspection on 02/05/2026, LI?s observed the outdoor courtyard walkways to be covered in snow and ice in the memory care unit located on the second floor. 4. The third-floor balcony above the memory care courtyard and the balcony on the fourth floor was also observed to be covered in snow and ice. All areas are accessible to residents. 5. Staff 1 acknowledged that the facility was not properly maintained as all areas were not clear of snow and ice.
Based on record review and interview, the facility failed to ensure that the facility shall have a valid physician's or other prescriber's order that includes: the oxygen source, such as compressed gas or concentrators; the delivery device, such as nasal cannula, reservoir nasal cannulas, or masks; and the flow rate deemed therapeutic for the resident. Evidence: 1. Resident 3?s oxygen order written on 01/23/2026 did not include the oxygen source or the delivery device. 2. Staff 1 confirmed that the order did not include the oxygen source or the delivery device.
Based on record review and staff interview, the facility failed to ensure the comprehensive individualized service plan included what services will be provided to address identified needs, and if applicable, other services, and who will provide them. Evidence: 1. During onsite inspection on 2/5/2026, Resident 1?s ISP
Based on record review and staff interview, the facility failed to ensure the specific residents for whom the health care oversight was provided must be identified. Evidence: 1. During onsite inspection on 2/5/2026, the health care oversights dated 09/05/25 and 12/29/25 did not include the specific residents for whom the oversight was provided. 2. Staff 1 acknowledged that the names of the residents reviewed were not listed in the health care oversight.
Based on record review and staff interview, the facility failed to ensure that the written DNR order to be included in the individualized service plan. Evidence: 1. During onsite inspection on 2/5/26, Resident 1?s record included a DNR order (10/21/2025); however, the ISP
Based on record review and staff interview, the facility failed to ensure that the established written policy and procedures for documentation and recordkeeping ensure that the information in resident records is accurate and clear and that the records are well-organized. Evidence: 1. During onsite inspection on 2/5/2026, LI reviewed the established policy and procedure created by the facility regarding recordkeeping. The written policy established by the facility listed in number 1, ?The Resident?s Wellness File is a legal document used only for the documentation of information necessary for the delivery of care and services to that resident.? 2. During onsite inspection on 2/5/2026, Resident 1?s record included two History and Physical reports with one report belonging to Resident 5 and the other report to Resident 6. 3. Staff 1 acknowledged that Resident 1?s record did not accurately reflect the facilities established policy and procedure for record keeping as it included other resident information within their records.
Based on observation and interview, the facility failed to ensure when there are indications that ordinary materials or objects may be harmful to a resident with serious cognitive impairment, these materials or objects shall be inaccessible to the resident except under staff supervision. Evidence: 1. During onsite inspection on 2/5/2026, two LI?s observed the art room to have one white board cleaner in an unlocked cabinet and 9 bottles of acrylic paint in a box on a paint cart accessible to residents and no staff persons in the room. 2. Staff 1 acknowledged that these materials and objects may be harmful for residents with serious cognitive impairment and shall be inaccessible to the residents except under staff supervision.
Based on record review and staff interview, the facility failed to ensure the specific residents for whom the health care oversight was provided must be identified. Evidence: 1. During onsite inspection on 2/5/2026, the health care oversights dated 09/05/25 and 12/29/25 did not include the specific residents for whom the oversight was provided. 2. Staff 1 acknowledged that the names of the residents reviewed were not listed in the health care oversight.
Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 11/07/2025 & 11/24/2025 The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 4 Number of staff records reviewed: 3 Number of interviews conducted with residents: 1 Number of interviews conducted with staff: 2 Observations by licensing inspector: Observed the residents participating in activities and eating in the dining hall. Additional Comments/Discussion: Improve overall efficiency and quicker way to produce requested documents during the inspection. An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Alexandra Roberts, Licensing Inspector at 804-845-6956 or by email at Alexandra.N.Roberts@dss.virginia.gov
Based on record review and interview, the facility failed to report to the regional licensing office within 24 hours any major incident that has negatively affected or that threatens the life, health, safety, or welfare of any resident. Evidence: 1. During inspection on 11/07/2025, LI reviewed September, October and November incident reports. 2. On 09/18/2025, Resident 3 sustained a fall causing a 3cm wide laceration. Staff called 911 and Resident 3 was sent to the hospital. This incident was not reported to the licensing office. 3. On 10/13/2025, Resident 4 sustained a fall causing 2 skin tears and hitting their head. Staff called 911 and Resident 4 was sent to the hospital. This incident was not reported to the licensing office. 4. On 11/05/2025, Resident 1 had an unexpected illness resulting blood in their nose passage, fever, and generalized weakness. Resident 1 was sent and admitted to the hospital and diagnosed with pneumonia. Resident 1 was still admitted in the hospital on the date of inspection. This incident was not reported to the licensing office. 5. Staff 1 confirmed that incident reports related to Resident 3, Resident 4, and Resident 1 were not sent to the licensing office or inspector.
Based on record review and interview, the facility failed to ensure that the physical examination and report shall be on filed and contain all of the required information. Evidence: 1. Resident 1?s physical examination dated 09/12/2025 (admitted 10/08/2025) did not include telephone number, height, weight, blood pressure, of general physical condition including a systems review as is medically indicated. 2. Resident 2?s physical examination dated 10/22/2025 (admitted 11/05/2025) did not include the resident's address. 3. Staff 1 acknowledged that Resident 1 and Residents 2?s physical examination did not include all of the required information.
Type of inspection: Initial Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 7/25/2025 9am The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 0 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 0 Number of staff records reviewed: 0 Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 0 Observations by licensing inspector: Observed entire grounds, apartments, vehicles and initial documentation. Additional Comments/Discussion: None. An exit meeting will be conducted to review the inspection findings. The evidence gathered during the initial inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The applicant has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to maintain future compliance with applicable standard(s) or law. If the applicant wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website should the facility be issued a license to operate. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of a licensed facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Alexandra Roberts, Licensing Inspector at (804) 845-6956 or by email at Alexandra.N.Roberts@dss.virginia.gov
Based on observation and staff interview, the facility failed to ensure that fire and emergency evacuation drawing shall show primary and secondary escape routes, areas of refuge, assembly areas, telephones, fire alarm boxes, and fire extinguishers, as appropriate. Evidence: 1. During onsite inspection on 7/25/2025, all posted evacuations drawings within the facility did not include areas of refuge, assembly areas and telephones. 2. Staff 1 confirmed that the items were missing from the posted drawing.
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