Silverado Alexandria
Families consistently rate this highly — reviewers highlight compassionate and highly trained dementia care staff. Schedule a visit to confirm the fit.
based on 38 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking specialized dementia care, particularly if you value a pet-friendly environment and a highly communicative staff. The consistent praise for their person-centered approach and activity programs suggests a high quality of life for residents. There are no recurring negative patterns in recent reviews to alert you to.
Google Reviews
Google Reviews
38 reviews on Google“Silverado Alexandria is highly regarded for its specialized dementia care, with families frequently praising the compassionate, professional staff and the facility's ability to reduce resident anxiety. Reviewers specifically highlight the clean, spacious environment and the unique benefit of being able to bring pets to live with residents. While the community is overwhelmingly positive, some older reviews suggest occasional challenges during transitions or periods of high stress.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and highly trained dementia care staff
- Clean, spacious, and calm environment
- Pet-friendly policy for residents
- Engaging and structured activity programs
- Strong communication with family members
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It’s wonderful to see how much care you put into responding to families online; how does that commitment to communication translate to how you update us on our loved one's daily well-being?
- 2Since the environment here feels so calm and spacious, could you tell us more about how the structured activity programs are tailored to keep residents engaged?
- 3We love that you are a pet-friendly community; how do residents with pets typically interact with their furry companions during the day?
- 4With your specialized memory care certification, what specific training does your staff undergo to handle the unique challenges of dementia?
- 5In the event of a medical emergency or a change in health status during the night, what is the protocol for notifying the family and coordinating care?
- 6We noticed the facility is exceptionally clean and well-maintained; what does your daily routine look like for ensuring the resident living areas stay comfortable and tidy?
Personalized based on this facility's data
Key Review Excerpts
“The team at Silverado continues to be one of the most communicative, pro-active, and dedicated that I have had the pleasure of working with. They take the time to know their residents and cater toward their needs.”
“The food is excellent, and the facility itself is top-notch, creating a warm and welcoming environment. I also appreciate the variety of events, classes, and clubs offered.”
“The staff at Silverado are without exception talented, empathetic, caring and kind. They get to know all of the residents personally and work to design activities that will appeal to each and every resident.”
State Inspection History
State Inspections
Source: VA State Licensing Agency
Feb 3, 2026Routine
Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 02/03/2026 Time in: 1:50 PM Time out: 2:23 PM The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A self-reported incident was received by VDSS Division of Licensing on 02/03/2026 regarding allegations in the area(s) of: Resident Care and Related Services. Number of residents present at the facility at the beginning of the inspection: 63 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 1 Number of staff records reviewed: 1 Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 2 Observations by licensing inspector: Licensing inspector (LI) observed residents visiting with peers, staff, and visitors and participating in scheduled activities. Additional Comments/Discussion: LI and administrator discussed that a first-floor unit?s occupancy. An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation supported the self-report of non-compliance with standard(s) or law, and violation(s) were issued. Any violation(s) not related to the self-report but identified during the course of the investigation can also be found on the violation notice. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Your plan of correction must contain: 1) steps to correct the noncompliance with the standard(s), 2) measures to prevent the noncompliance from occurring again; and 3) person(s) responsible for implementing each step and/or monitoring any preventive measure(s). Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of these inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Refer to General Procedures and Information for Licensure, 22VAC40-80-260-B for information on requesting a problem solving conference. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Nina Wilson, Licensing Inspector at (703) 635-6074 or by email at nina.wilson@dss.virginia.gov
Based on resident record review and staff interview, the facility should provide supervision of resident schedules, care, and activities, including attention to specialized needs, such as prevention of falls and wandering from the premises. Evidence: 1. The licensing department received a self-report on 02/03/2026 stating that resident 1 eloped from the front door of the safe, secure facility due to the doors still being disengaged from a visitor entering around 4:04 pm. 2. Staff 3, who was no longer working on shift, witnessed resident 1 walking outside of the facility and contacted staff 4 at approximately 4:05 pm. Staff 4 contacted leadership, who responded via car, and two other care managers who responded on foot. 3. Resident 1 walked 0.3 miles following a winter storm, in areas off facility premises where the sidewalks were not properly shoveled, with temperatures in the low 30?s. 4. Resident 1 returned to the safe, secure facility at approximately 5:16 pm. 5. During the onsite inspection, 02/03/2026, staff 1 confirmed that resident 1 eloped from the front door of the safe, secure facility. Staff 1 also acknowledged that resident 1?s well-being was affected due to the low temperature and the recent winter storm and that the facility was unaware of resident 1?s elopement until an off-shift staff member contacted the receptionist desk.
Feb 3, 2026Routine
Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 02/03/2026 Time in: 1:09 PM Time out: 1:49 PM The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A self-reported incident was received by VDSS Division of Licensing on 12/15/2025 regarding allegations in the area(s) of: Administration and Administrative Services, Admission, Retention and Discharge of Residents, and Resident Care and Related Services Number of residents present at the facility at the beginning of the inspection: 63 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 2 Number of staff records reviewed: 0 Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 2 Observations by licensing inspector: Licensing inspector observed residents interacting with peers, staff, and visitors and engaged in scheduled activities. Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation did not support the self-report of non-compliance with standard(s) or law. However, violation(s) not related to the self-report but identified during the course of the investigation can be found on the violation notice. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Your plan of correction must contain: 1) steps to correct the noncompliance with the standard(s), 2) measures to prevent the noncompliance from occurring again; and 3) person(s) responsible for implementing each step and/or monitoring any preventive measure(s). Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of these inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Refer to General Procedures and Information for Licensure, 22VAC40-80-260-B for information on requesting a problem solving conference. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Nina Wilson, Licensing Inspector at (703) 635-6074 or by email at nina.wilson@dss.virginia.gov
Based on record review and staff interview, the facility failed to report to the regional licensing office within 24 hours any major incident that had negatively affected or that threatened the life, health, safety, or welfare of any resident. Evidence: 1. The licensing department received an incident report on 12/15/2025 stating alleged misconduct between resident 1 and resident 2 that occurred on 12/06/2025. 2. During the onsite inspection, 02/03/2026, staff 1 confirmed that the licensing department was not notified within 24 hours of the alleged incident that occurred on 12/06/2026.
Aug 19, 2025OtherCleanReport
Type of inspection: Other Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 08/19/2025 Time in: 3:20 PM Time out: 4:41 PM The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 66 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 0 Number of staff records reviewed: 0 Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 0 Observations by licensing inspector: Licensing inspector observed residents resting in their apartments and participating in scheduled activities. Additional Comments/Discussion: A modification request was submitted in August, for an increase in capacity from 66 to 90 residents. During the onsite inspection, the identified rooms for modification were measured to ensure compliance with applicable standard(s) or law. The evidence gathered during the investigation did not support the (allegation(s)/self-report) of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Nina Wilson, Licensing Inspector at (703) 635-6074 or by email at nina.wilson@dss.virginia.gov.
Aug 19, 2025RoutineCleanReport
Type of inspection: Renewal Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 08/19/2025 Time in: 11:04 AM Time out: 3:20 PM Time in: 4:42 PM Time out: 5:15 PM The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 66 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 6 Number of staff records reviewed: 3 Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 3 Observations by licensing inspector: Licensing inspector observed residents participating in scheduled activities, engaging with peers, staff, and loved ones, dining for lunch, and entering and exiting the community for outings. Additional Comments/Discussion: N/A An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined no violations with applicable standard(s) or law. The inspection summary will be posted to the VDSS website within five (5) business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Nina Wilson, Licensing Inspector at (703) 635-6074 or by email at nina.wilson@dss.virginia.gov.
Apr 30, 2025Routine
Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 06/03/2025 Time in: 11:03 AM Time out: 4:15 PM. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 66 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 6 Number of staff records reviewed: 3 Number of interviews conducted with residents: 1 Number of interviews conducted with staff: 3 Observations by licensing inspector: Licensing inspector observed the physical plant of the facility. LI observed residents interacting with visitors, staff, and peers. LI observed residents engaging in scheduled activities and dining for lunch. Additional Comments/Discussion: N/A An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov. Should you have any questions, please contact Nina Wilson, Licensing Inspector at (703) 635-6074 or by email at nina.wilson@dss.virginia.gov.
Based on resident record review and staff interview, the facility failed to ensure that the preliminary plan was signed and dated by the person who developed the plan and the resident or their legal representative. Evidence: 1. Resident 2 and Resident 3?s preliminary plans were not signed and dated by the resident or their legal representatives. 2. On 04/30/2025, LI interviewed staff 5 who confirmed that the preliminary plans of Resident 2 and Resident 3 were not signed by the resident or their legal representatives.
Aug 31, 2023Routine
Type of inspection: Renewal Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 8/31/23 (8:50 AM - 4:45 PM) Number of residents present at the facility at the beginning of the inspection: 66 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. An exit meeting was held. Number of resident records reviewed: 10 Number of interviews conducted with staff: 2 Observations by licensing inspector: Meals, medication administration, activities The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Marshall Massenberg, Licensing Inspector at (703) 431-4247 or by email at m.massenberg@dss.virginia.gov.
Based on documentation and observation, the facility failed to limit medication storage to an out-of-sight place in the rooms of residents whose UAI
Based on observation and interview, the facility failed to ensure that PRN
Mar 28, 2023RoutineCleanReport
Licensing Inspector (LI) conducted an announced initial inspection on 3/28/2023 due to a change in ownership. LI walked the physical plant, verified window and room measurements, reviewed policies and procedures and tested the call bell system. The Building, Fire and Health Inspections have been submitted and reviewed. No violations cited today and exit interview held. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Lynette Storr, Licensing Inspector at (703) 479-4708 or by email at lynette.storr@dss.virginia.gov
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