Woodbine Rehabilitation & Healthcare Center
Strong Medicare quality ratings; families often praise compassionate and professional nursing staff. Still worth an in-person visit.
based on 633 Google reviews

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What this means for your family
Choosing Woodbine Rehabilitation & Healthcare Center means your loved one is in a facility that ranks well on Medicare quality measures. High RN hours correlate directly with lower rates of hospital readmission and better specialized care coordination. Families frequently praise: compassionate and professional nursing staff and clean and well-maintained facility. While no facility is perfect, the clinical data here is encouraging.
Google Reviews
Google Reviews
633 reviews on Google“Families may find comfort in the facility's professional nursing staff and clean environment, with several reviewers praising the compassionate care provided by CNAs and nurses. However, significant concerns exist regarding communication breakdowns with families, inconsistent responsiveness to call bells, and issues with medication management and staff shortages.”
Quality Themes
Strengths
- Compassionate and professional nursing staff
- Clean and well-maintained facility
- Welcoming and friendly administrative/front desk staff
- Effective medical records management
Concerns
- Poor communication with family members/POA (mentioned by 4 reviewers)
- Slow response times to call bells and patient needs (mentioned by 3 reviewers)
- Staff shortages and lack of coordination (mentioned by 2 reviewers)
- Issues with missing personal belongings (clothing/wheelchairs) (mentioned by 2 reviewers)
Rating Trends
Distribution · 218 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about the friendliness of your front desk and administrative team; how do you ensure that same warmth extends to the daily communication with family members and POAs?
- 2Since we want to stay closely connected to our loved one's care, what is your preferred system for providing regular updates to families regarding changes in health or daily needs?
- 3What specific steps are in place to ensure that medications are administered accurately and that there is a clear process for double-checking dosages?
- 4How does the nursing team manage call bell response times during busy shifts to ensure that residents' needs are met promptly?
- 5Could you tell us more about the dining experience, specifically regarding how meal menus are planned and how you ensure nutritional needs are met?
- 6What kind of daily activities or social programs are available to help residents stay engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The Medical Records group at Woodbine Rehabilitation - George, Yanah and Jennifer - all work as a cohesive team to make sure your request is fulfilled. Whenever I called, they answered my call as well as my many questions.”
“My daughter is a resident at Woodbine and I am so appreciative for the excellent care she receives from the nursing staff. They are very kind not only to her, but to us, her family, as well.”
“Many times there were staff shortages. Generally speaking, communication with staff was difficult due to shift changes. It was hard to get my mother’s medications fixed. Often it took a long time (greater than 20 mins) to have a nurse or aide to respond.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents with pressure sores (bedsores)
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Woodbine has 20 federal deficiencies across three surveys, with families filing at least one complaint about care quality. The facility shows recurring problems in medication management, resident rights, and quality of care, though most issues from the major 2022 survey appear corrected. However, medication oversight problems persisted into 2023, suggesting ongoing challenges in pharmaceutical services that families should discuss during visits.
May 5, 2023Routine1
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
May 5, 2023Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Feb 24, 2022Routine17
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide or get specialized rehabilitative services as required for a resident.
Apr 23, 2021Routine1
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Ownership & Operations
Who Operates This Facility
Woodbine Rehabilitation & Healthcare Center
for profit
Chain Affiliation
Marquis Health Services
88 facilities nationwide
Chain avg rating: 3.0/5 · Rank 4 of 80 (Best)
Ownership & Management
Owners
Quinto Delta LLC
Owner · Organization
Tryko Delta Holdings LLC
Owner (parent company) · Organization
Flagler, Osher
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Kahanow, Aviva
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Levovitz, Tzvi
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Rokeach, Fraide
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Rokowsky, Yitzchok
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
633 reviews from families & visitors
Official Website
Visit woodbinerehab.com
Medicare data downloads
Original nursing home datasets
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