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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 31 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Brickyard Healthcare - Brookview Care Center has a middle-range Medicare overall rating. Strengths include highly effective rehabilitation therapy team. Some reviewers note concerns about neglect of basic hygiene and personal care (soiled diapers, lack of showers) (mentioned by 4 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Brickyard Healthcare - Brookview Care Center receives highly polarized feedback, with some families praising the rehabilitation therapy team and friendly staff, while others report severe neglect and unprofessional conduct. Multiple reviewers have raised critical concerns regarding hygiene, resident mistreatment, and inadequate basic care, leading to a volatile reputation. Families considering this facility should be aware of these significant inconsistencies in care quality.
Quality Themes
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Concerns
Rating Trends
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Distribution · 63 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“The OT and PT team are awesome. They won her trust quickly and eased her apprehensions as they guided her through rehabilitation to independent living.”
“There were some staff that are committed to working with memory care patients and some seem to be just drawing a check.”
“If you have no other choice my advice is to stay on top of the care plan that is administered, ask questions!”
RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
5
measures
4
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Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed 14 complaints triggering inspections, with recurring issues in resident rights, care quality, and safety supervision. The facility shows persistent problems across fire safety systems, medication management, and infection control, with some deficiencies appearing multiple times across different surveys. Most violations have been corrected, but recent 2025-2026 issues suggest ongoing care challenges that families should discuss during visits.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Federal Penalties
Fine
Oct 7, 2025
$12,740
Brickyard Healthcare - Brookview Care Center
for profit
Brickyard Healthcare
23 facilities nationwide
Chain avg rating: 2.5/5 · Rank 9 of 23
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
31 reviews from families & visitors
Official Website
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Medicare data downloads
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