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Nursing HomeMedicaid

Briarwood Rehabilitation & Healthcare Center

Strong Medicare quality ratings; families often praise warm, attentive nursing and cna staff. Still worth an in-person visit.

150 Lincoln Street, Needham, MA 02492120 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.7/5

based on 205 Google reviews

5
4
3
2
1
Briarwood Rehabilitation & Healthcare Center Nursing Home in Needham, MA — Street View
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What this means for your family

Briarwood is highly regarded for its dedicated nursing staff and robust activities program, making it a strong contender for those prioritizing social engagement and clinical care. However, because multiple reviewers expressed frustration with cramped room layouts and administrative communication, we recommend requesting a tour of the specific unit your loved one would occupy and clarifying the facility's process for family updates.

Google Reviews

Google Reviews

205 reviews on Google
Briarwood Rehabilitation & Healthcare Center receives high praise for its attentive nursing staff, engaging activities department, and clean, welcoming environment. While many families report successful rehab outcomes and compassionate care, a recurring subset of negative reviews highlights significant concerns regarding facility infrastructure, specifically the cramped double-occupancy rooms and shared bathrooms, as well as inconsistent communication from administration.

Quality Themes

Tap a score for details
Food7.0Staff9.0Clean8.0Activities10.0MedsN/AMemory9.0Comms4.0ValueN/A

Strengths

  • Warm, attentive nursing and CNA staff
  • Engaging and upbeat activities program
  • Clean and well-maintained facility
  • Effective physical and occupational therapy

Concerns

  • Cramped living conditions and shared bathrooms (mentioned by 5 reviewers)
  • Poor communication and responsiveness from administration (mentioned by 4 reviewers)
  • Inconsistent quality of care and staffing issues (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2343.0'19(2)5.04.6'21(10)4.34.5'23(28)4.74.8'25(60)5.0'26(24)

Distribution · 204 analyzed

5
180
4
7
3
0
2
6
1
11

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given that some of the rooms are shared, how do you facilitate privacy and ensure that residents feel comfortable in their personal space?
  • 2With a 3-star staffing rating, what steps are you taking to ensure consistent, high-quality care for residents across all shifts?
  • 3I noticed your team engages with online feedback; what is your preferred process for families to communicate directly with administration if they have questions or concerns?
  • 4The activity program here is highly praised—could you walk us through a typical week of events and how you encourage residents to participate?
  • 5How does your nursing team coordinate with the physical and occupational therapy staff to ensure a seamless recovery plan for residents?
  • 6In the event of a medical emergency, what is your protocol for notifying family members and ensuring they are kept in the loop?

Personalized based on this facility's data


Key Review Excerpts

The nursing staff and aids were caring and attentive, physical & occupational therapists worked with her daily to help her regain strength and confidence.

Rehab patient's family · 2025★★★★★

Sabrina the Activities coordinator is amazing. Always friendly and helpful. She is always planning special events for the Residents and includes there families in the festivities.

Family member · 2022★★★★★

The nursing staff are the most compassionate, hardest working people, keeping a sense of happiness and joy where it is needed. The facility is an older building which is being renovated.

Memory care family member · 2025★★★★★
Source: 205 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.75hrs
99%
Registered nurses for medical care
Total Nursing
4.01hrs
98%
All nurses + aides combined
Staff Turnover
19%
Lower is better (< 30% = good)
RN Turnover
25%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

13

measures

Worse Than Avg

2

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility69.0%
Worse than Avg
Here
69.0%
US
12.1%
MA
13.7%
Norfolk
5.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility7.8%
Better than Avg
Here
7.8%
US
19.4%
MA
21.4%
Norfolk
19.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility8.0%
Better than Avg
Here
8.0%
US
14.4%
MA
16.9%
Norfolk
19.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility10.6%
Better than Avg
Here
10.6%
US
15.3%
MA
16.4%
Norfolk
19.4%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility94.0%
Better than Avg
Here
94.0%
US
93.4%
MA
92.4%
Norfolk
87.9%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility15.2%
Better than Avg
Here
15.2%
US
19.5%
MA
19.4%
Norfolk
15.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility91.9%
Better than Avg
Here
91.9%
US
81.8%
MA
77.6%
Norfolk
65.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility92.5%
Better than Avg
Here
92.5%
US
79.7%
MA
77.7%
Norfolk
69.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.7%
Better than Avg
Here
0.7%
US
1.6%
MA
1.3%
Norfolk
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

0deficiencies
1penalties
Well below state avg (8.9)
1 complaint-triggered
$8,788 in fines
Clean record — no deficiencies

Briarwood has concerning patterns across multiple surveys, including a family-filed complaint about care quality that was corrected. The facility shows recurring issues in three main areas: medication management (with multiple medication error violations), care planning and quality standards, and fire safety systems. While most deficiencies have been corrected, the repeated problems with medication errors and care quality standards, plus the complaint history, suggest ongoing operational challenges that families should discuss directly with facility leadership.

Feb 18, 2025Complaint
1
0658Actual harm · IsolatedResolved (past non-compliance)

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Jul 26, 2024Routine
15
0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0698Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0020Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures including evacuation.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0711Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0911Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0521Potential for harm · IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

May 12, 2023Routine
18
0865Potential for harm · WidespreadCorrected

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0211Potential for harm · WidespreadCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0756Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0760Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Federal Penalties

Fine

Feb 18, 2025

$8,788

Ownership & Operations

Who Operates This Facility

Owner / Operator

Briarwood Rehabilitation & Healthcare Center

Organization Type

for profit

Chain Affiliation

Chain Name

Marquis Health Services

Chain Size

88 facilities nationwide

Chain avg rating: 3.0/5 · Rank 13 of 80

Ownership & Management

Owners

Quinto Holdings LLC

Owner · Organization

Ukr Consulting LLC

Owner · Organization

Nfr 2020 Irrv Tr

Owner (parent company) · Organization

Rsbrmk Holdings LLC

Owner (parent company) · Organization

Sk 2013 Delta Trust

Owner (parent company) · Organization

Sora Kohn Fam Tr Uad 120120

Owner (parent company) · Organization

Tryko Holdings, LLC

Owner (parent company) · Organization

Uak 2020 Irrv Tr

Owner (parent company) · Organization

Yr 2013 Delta Tr Ua 03252013

Owner (parent company) · Organization

Levovitz, Tzvi

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Rokowsky, Yitzchok

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Housing and Healthcare Finance LLC5% or Greater Security InterestCohen, DavidManaging Control - Governing BodyCrowley, JenniferManaging Control - Governing BodyViroja, YogeshManaging Control - Governing BodyMarquis Limited LLCManager
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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