Briarcliff Health Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 73 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
Below average in Texas · Below recommended RN staffing · Above average staffing · $51,034 in fines · Very few deficiencies
What this means for your family
This facility is an excellent choice for rehabilitation and long-term care due to its highly compassionate nursing staff and clean environment. However, families should be prepared to advocate for consistent communication, as some reviewers have struggled to reach the facility by phone or noted staffing changes in the memory care unit.
Google Reviews
Google Reviews
73 reviews analyzed“Briarcliff Health Center is widely praised by families for its exceptionally kind, professional, and attentive nursing and rehab staff. While many reviewers highlight the facility's cleanliness and high-quality physical therapy, some families have raised serious concerns regarding inconsistent staffing in the memory care unit and difficulty reaching staff via telephone.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional nursing staff
- High-quality rehabilitation and physical therapy
- Clean and well-maintained facility
- Welcoming and friendly atmosphere
Concerns
- Difficulty communicating with staff via phone (mentioned by 2 reviewers)
- Inconsistency in memory care staffing/unit changes (mentioned by 2 reviewers)
- Occasional issues with food temperature or quality (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the compassion of your nursing team; how do you ensure that this level of care remains consistent across all shifts?
- 2What is your process for keeping families updated on a resident's care, especially if we need to reach someone quickly outside of regular business hours?
- 3Could you tell us more about the dining experience, specifically how you ensure meals are served at the ideal temperature and meet different dietary needs?
- 4For residents in the memory care unit, how do you maintain a consistent staff presence to help them feel secure and familiar with their caregivers?
- 5What kind of daily activities or social programs are available to help residents stay engaged and connected with the community here?
- 6In the event of a medical emergency during the night, what are the immediate steps the nursing staff takes to ensure a resident's safety?
Personalized based on this facility's data
Key Review Excerpts
“Everyone on staff were the kindest sweetest and most caring people we had ever met and with their love encouragement grandma as returned home just as independent as she was prior to her Surgery.”
“The staff over her care are the most attentive and caring people I've ever had the pleasure of meeting. My mother's extremely well cared for and the place is very clean.”
“The facility is always clean, well-maintained, and welcoming. The activities and events are engaging, and the food is delicious.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
10
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Residents needing more daily help over time
Residents who fell and were seriously hurt
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed multiple complaints triggering 10 out of 21 deficiencies, with repeated concerns about resident protection from abuse and neglect appearing most frequently. The facility also had issues with resident rights and food safety standards. While all deficiencies show correction dates, the pattern of family-reported problems, particularly around safety and dignity, warrants careful consideration during any visit.
May 21, 2025Routine1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Aug 13, 2024Complaint1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
May 30, 2024Complaint1
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Apr 10, 2024Routine6
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Egress Deficiencies
Provide rooms that can be unlocked from inside without a key.
Apr 5, 2024Complaint8
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Prepare residents for a safe transfer or discharge from the nursing home.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Prepare residents for a safe transfer or discharge from the nursing home.
Resident Rights Deficiencies
Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Resident Rights Deficiencies
Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Feb 6, 2024Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Administration Deficiencies
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Federal Penalties
Fine
Apr 5, 2024
$16,801
Fine
Feb 6, 2024
$34,233
Ownership & Operations
Who Operates This Facility
South Limestone Hospital District
for profit
BRIARCLIFF HEALTH CARE LLC
LAUREN SINCLAIR
Ownership & Management
Owners
South Limestone Hospital District
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
73 reviews from families & visitors
Official Website
Visit briarcliffhealthcarecenter.com
Medicare data downloads
Original nursing home datasets
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