Neurorestorative Texas
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing and care staff. Schedule a visit to confirm the fit.
based on 151 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking high-quality memory care, particularly due to their engaging activity programs and highly compassionate staff. While the caregiving is top-tier, you should verify the current status of their administrative/accounting processes if you have any financial transactions pending, as one family experienced significant delays with a refund.
Google Reviews
Google Reviews
151 reviews analyzed“Neurorestorative Texas (often referred to as Oak Hills Terrace) is highly regarded for its exceptionally caring and attentive staff who treat residents like family. Families frequently praise the engaging activity programs and the clean, beautiful environment, though one reviewer noted issues with administrative refunds and another mentioned loud television noise during meals.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing and care staff
- Engaging and meaningful activity programs
- Clean and beautiful well-maintained facility
- Welcoming and professional leadership team
Concerns
- Administrative delays regarding refunds/accounting
- Inconsistent staffing quality on weekends
- Loud environment during meal times
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1With such a small and intimate community of 16 residents, how do you ensure the nursing staff can provide that high level of personalized attention everyone raves about?
- 2We've heard wonderful things about your activity programs; could you tell us more about the specific types of engaging programs available to help residents stay active?
- 3How does the care team maintain the same high standard of attentive nursing and professional care during the weekends?
- 4Since the facility is known for being so beautiful and well-maintained, how do you manage the dining environment to ensure it stays peaceful and comfortable for everyone during meal times?
- 5In the event of a medical emergency after hours, what is the protocol for ensuring the residents receive immediate neurorestorative care?
- 6How does the leadership team communicate with families regarding administrative or billing updates to ensure everything stays transparent and timely?
Personalized based on this facility's data
Key Review Excerpts
“The staff at Oak Hills Terrace Memory Care is caring and attentive, providing excellent support for my aunt. The facility is clean, welcoming, and offers a great peace of mind. HIGHLY RECOMMENDED!”
“The quality of care provided by all levels of the staff at Oak Hills Terrace was exceptional, and this reinforced that I had made the even decision. It takes special people to fill the caregiver role, and Oak Hills Terrace Memory Care has a great crew of them.”
“I chose Oak Hills Terrace because unlike other facilities staff offices are located amongst the residents which means if there is a problem assistance comes quickly plus the staff understands the needs to its residents more due to more interaction and observation.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Neurorestorative Texas had two Life Safety Code violations identified during an inspection in July 2019, both of which were corrected by August 2019. There are currently no active enforcement actions listed for this facility.
Jul 30, 2019Routine
Life Safety Code (2 violations)
The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101.
The facility failed to comply with Chapter 19 of NFPA 101.
Ownership & Operations
Who Operates This Facility
Mentor Abi, LLC
for profit
MORGAN BECKMON
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
151 reviews from families & visitors
Official Website
Visit frontiermgmt.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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