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Assisted Living

Besser Senior Living Community

Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.

325 Johnson Street, Alpena, MI 4970752 bedsLicensed & Active
Source: MI LARA — view official record
Google rating
4.6/5

based on 10 Google reviews

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Besser Senior Living Community Assisted Living in Alpena, MI — Street View
Street View

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What this means for your family

Besser Senior Living is an excellent choice for families prioritizing compassionate, hands-on care, especially for those requiring hospice or end-of-life support. While early reviews mentioned some organizational hiccups, the facility has maintained a strong, positive reputation for management responsiveness and staff quality in recent years.

Google Reviews

Google Reviews

10 reviews on Google
Besser Senior Living Community is highly regarded for its compassionate and attentive staff, particularly in end-of-life and hospice care settings. Families consistently praise the facility for its respectful management and the peace of mind provided by a team that is knowledgeable about the aging process.

Quality Themes

Tap a score for details
Food10.0Staff10.0CleanN/AActivities10.0MedsN/AMemoryN/AComms10.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Responsive and involved management
  • High-quality end-of-life and hospice care
  • Friendly and welcoming environment

Concerns

  • Initial organizational issues during early operations (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.02020(2)5.02021(3)5.02022(2)5.02024(1)5.02025(2)

Distribution · 10 analyzed

5
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0
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0
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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given your focus on compassionate end-of-life and hospice care, how do you ensure families feel supported during those sensitive transitions?
  • 2I noticed your management team is very involved; how do you maintain that level of hands-on communication as the community continues to grow?
  • 3Since you have been operating for a little while now, what specific improvements have you implemented to streamline your daily operations and resident services?
  • 4With a smaller capacity of 52 residents, how do you foster a sense of community and keep residents engaged in daily activities?
  • 5How does your nursing staff coordinate with outside hospice providers to ensure consistent care for residents who need that extra level of support?
  • 6What is the best way for family members to stay updated on their loved one's daily life and well-being here at Besser?

Personalized based on this facility's data


Key Review Excerpts

The staff are awesome, caring for my Dad through the end of his life with such compassion and affording him his grace and dignity when he was no longer able to care for himself.

Hospice family member · 2025★★★★★

Management is very involved and listens and responds to any concerns. Staff is knowledgeable about the aging process and very reassuring.

Long-term resident's family · 2021★★★★★

Staff was warm and caring. They were friendly and knowledgeable. I have total peace of mind about my family who reside there!

Family member · 2021★★★★★
Source: 10 Google reviews

State Inspection History

State Inspections

Source: MI Dept. of Licensing & Regulatory Affairs

2total
5deficiencies

Key Findings

The most recent renewal inspection from September 2023 identified several administrative and health-related deficiencies, primarily involving missing tuberculosis screening documentation for residents and staff, as well as a lack of on-site supervision during the third shift. The initial licensing report from February 2020 showed the facility was in substantial compliance.

Sep 1, 2023Routine
R 325.1944(1)(g)

Unable to provide initial TB screening test results for Associate 2.

R 325.1913(2)

The facility failed to provide written notice to the department regarding a change in the appointed administrator (Annabelle Cosbitt) within 5 business days.

R 325.1922(7)

Unable to provide evidence of initial TB screening for Resident A and unable to provide a TB risk assessment for residents.

R 325.1931(3)

The facility does not have a designated supervisor of resident care on-site during third shift hours.

R 325.1923(2)

An employee (Associate 1) was provided occupational exposure to residents on 7/19/2023, but TB screening results were not confirmed until 7/21/2023; additionally, no TB risk assessment for staff was available.

Feb 20, 2020Other
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Besser Senior Living Community INC.

Source: State licensing data

Contact

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References & Resources

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