Turning Brook III
Families consistently rate this highly — reviewers highlight clean and well-maintained facility. Schedule a visit to confirm the fit.
based on 16 Google reviews
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What this means for your family
Turning Brook III offers a clean, engaging environment with many activities that residents enjoy. However, families should be cautious regarding administrative communication and should conduct unannounced visits to observe staff-resident interactions firsthand, given the conflicting reports about staff conduct.
Google Reviews
Google Reviews
16 reviews on Google“Turning Brook III is frequently praised for its clean, home-like environment and a staff that many families describe as caring and attentive. However, recent reviews highlight significant concerns regarding administrative responsiveness during the intake process and allegations of poor treatment toward residents by some staff members.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Engaging activities and events
- Warm, home-like atmosphere
- Professional and kind nursing staff
Concerns
- Poor communication and lack of responsiveness from administration (mentioned by 2 reviewers)
- Allegations of staff mistreatment or neglect of residents (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 32 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the focus on a warm, home-like atmosphere, how do you ensure that residents feel truly connected to the staff and their peers on a daily basis?
- 2Could you walk me through the typical process for how your administrative team keeps families updated on their loved one's health and daily well-being?
- 3I've read about the engaging activities here; what are some of the residents' favorite events or outings that have taken place recently?
- 4What protocols do you have in place to ensure consistent, high-quality care and oversight for residents, especially during shift changes or overnight hours?
- 5How does your leadership team prefer to handle family feedback or concerns to ensure that communication remains open and transparent?
- 6In the event of a medical concern or emergency, what is the specific chain of communication to ensure family members are notified promptly?
Personalized based on this facility's data
Key Review Excerpts
“The staff is caring and friendly while still being hard working. There is lots of fun activities and events for the residents. The food is always good.”
“The staff is so kind, professional, and attentive to all our Mom's and our concerns and needs. The special entertainment, speakers and events are just awesome and so appreciated.”
“Was told there are available rooms they came and did an assessment with my family member needing a place to live. We have called every day since the assessment to try and find out the outcome and if we can move forward with the process and the lady(not naming names) that is in charge of that is never available and hasn’t returned any of our messages.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The facility was found to be in substantial compliance during its most recent renewal. However, a special investigation in late 2024 identified a serious incident where a resident eloped and staff failed to notify law enforcement within the required timeframe.
Ownership & Operations
Who Operates This Facility
Retirement Living Management of Alpena LLC
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Official Website
Visit rlmgmt.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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