Turning Brook II
Families consistently rate this highly — reviewers highlight warm, home-like atmosphere. Schedule a visit to confirm the fit.
based on 16 Google reviews
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What this means for your family
Turning Brook II is praised for its clean environment and engaging activity schedule, which many families appreciate. However, recent reports of poor administrative communication and inconsistent staff attention suggest you should conduct a thorough tour and ask direct questions about staff-to-resident interaction policies before committing.
Google Reviews
Google Reviews
16 reviews on Google“Turning Brook II receives polarized feedback, with many reviewers praising the warm, home-like atmosphere and the variety of activities provided for residents. However, recent negative experiences highlight significant concerns regarding administrative responsiveness and the quality of care provided to individual residents.”
Quality Themes
Tap a score for detailsStrengths
- Warm, home-like atmosphere
- Engaging activities and events
- Clean and well-maintained facility
- Compassionate care staff
Concerns
- Poor administrative communication and follow-up (mentioned by 2 reviewers)
- Inconsistent quality of care and staff attitude toward residents (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 32 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We love how much people praise the warm, home-like atmosphere here; how do you maintain that small-scale, intimate feeling with only 20 residents?
- 2What are some of the favorite engaging activities or special events that the residents look forward to each week?
- 3How does the administration ensure that families are kept consistently updated on any changes in a resident's daily care or well-being?
- 4Can you describe the process for how staff members handle medical emergencies or changes in health needs during the overnight hours?
- 5Since the facility is so well-maintained, what is your routine for ensuring the common areas and resident spaces stay clean and comfortable?
- 6How do you ensure that the high level of compassionate care seen in your best reviews remains consistent across all shifts and staff members?
Personalized based on this facility's data
Key Review Excerpts
“The staff is caring and friendly while still being hard working. There is lots of fun activities and events for the residents. The food is always good.”
“The staff is so kind, professional, and attentive to all our Mom's and our concerns and needs. The special entertainment, speakers and events are just awesome and so appreciated.”
“We have called every day since the assessment to try and find out the outcome and if we can move forward with the process and the lady(not naming names) that is in charge of that is never available and hasn’t returned any of our messages.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
No deficiencies found. The most recent renewal inspection from December 2024 determined the facility is in substantial compliance with all applicable licensing rules.
Ownership & Operations
Who Operates This Facility
Retirement Living Management of Alpena LLC
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Official Website
Visit rlmgmt.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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