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Public Google reviewers rate this highly and often mention compassionate and professional sales and management staff. Schedule a visit to confirm the fit.
based on 174 Google reviews
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Public Google reviewers rate Bellingham at West Chester highly. Reviewers highlight: compassionate and professional sales and management staff, high-quality dining and diverse meal options. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Bellingham at West Chester is highly regarded for its exceptionally warm and professional sales and management team, specifically Donna, who is frequently praised for easing the transition for new residents. Families can expect high-quality dining, a beautiful and clean environment, and a strong sense of community, though some long-term residents note that recent management changes have specifically improved communication and care in the memory care unit.
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Key Review Excerpts
“The environment, location, and vibe at Bellingham really fit my Mom’s needs and personality. But what really made the biggest impact was Bellingham’s Director, Donna.”
“During this last year they have made some positive changes with the nursing staff and aides that help take care of our mom. They created a new position, a Memory Care Coordinator, which added greatly to my mom's care.”
“The food (dining) is also a Big Plus here. Our Chef, 'Jeff' and the front of the house staff work very hard for the residents and provide many options in terms of selection and dietary needs.”
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2025, Bellingham at West Chester underwent 15 inspections, resulting in 54 documented violations and one clean inspection. Reported findings included issues regarding facility maintenance, incomplete administrative documentation, and lapses in staff background check procedures.
The resident's record did not contain a signed statement acknowledging receipt of resident rights and complaint procedures.
The resident-home contract for a resident was not signed by the resident.
During certain shifts (3pm-11pm and 11pm-7am), no staff person trained in first aid and CPR was present in the home.
A staff member completed CPR training through a source not certified by a hospital or recognized healthcare organization.
No deficiencies are reported in this inspection record.
The medication room in the memory care unit was unlocked, unattended, and accessible to others, compromising resident record confidentiality.
An odor eliminator labeled with poison warnings was left unlocked, unattended, and accessible to residents in the memory care unit.
Violation regarding facility operations or resident care standards.
Violation regarding facility operations or resident care standards.
Violation regarding facility operations or resident care standards.
Violation regarding facility operations or resident care standards.
Violation regarding facility operations or resident care standards.
Violation regarding facility operations or resident care standards.
Violation regarding facility operations or resident care standards.
Medication readings were not calibrated to the correct time and were documented incorrectly on the Medication Administration Record.
A resident support plan was not signed by the assessor.
Resident support plans failed to document necessary vision and hearing needs identified during pre-admission screening.
Medical evaluations for certain residents were missing the required height component.
Two staff members were observed sleeping while on duty in the memory care and personal care units.
The medication administration record (MAR) failed to include the initials of the staff administering medication on several dates.
A brown smear was identified on the banister in the memory care unit.
Rugs in the memory care unit were found to be spotted, stained, torn, and frayed.
Colgate toothpaste and Medline mouthwash were found unlocked, unattended, and accessible in a resident's bathroom.
A prescribed as-needed medication was not available in the home for a resident.
Emergency telephone numbers for the nearest hospital and fire department were not posted by the telephone in a resident's room.
A resident bed was equipped with an uncovered enabler that exceeded the allowed width and height dimensions.
Resident #1's record lacked a signed statement acknowledging receipt of resident rights and complaint procedures.
The home did not have a high school diploma on file for direct care staff person A.
The home failed to issue a refund check to resident #2 within 30 days of their discharge.
The resident-home contract for resident #1 was not signed by the resident and the administrator.
Lcs Bellingham Tenant LLC
for profit
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