Bella Terrace Rehabilitation and Nursing Center
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 25 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (29 vs median 8.0)
- High RN turnover (75%)
Bottom 25% in OH · Critically understaffed (RN) · $126,060 in fines
What this means for your family
Given the consistent and severe reports regarding patient safety, medication management, and facility hygiene, this center presents significant risks. We strongly advise families to look for alternative facilities and, if you must consider this location, to conduct an unannounced visit and request recent state inspection reports.
Google Reviews
Google Reviews
25 reviews on Google“Bella Terrace Rehabilitation and Nursing Center faces severe and consistent criticism regarding its cleanliness, quality of care, and staff professionalism. Multiple reviewers report hazardous conditions, including facility disrepair, pest infestations, and significant failures in medication administration and patient safety protocols.”
Quality Themes
Tap a score for detailsStrengths
- Occasional instances of kind and helpful individual staff members
- Effective physical therapy services reported by some residents
Concerns
- Facility is filthy, run-down, and infested with pests (mentioned by 7 reviewers)
- Severe medication management errors and delays (mentioned by 5 reviewers)
- Rude, unprofessional, or neglectful staff behavior (mentioned by 7 reviewers)
- Poor quality, cold, or missing food for residents (mentioned by 4 reviewers)
- Lack of communication with families regarding medical emergencies (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 27 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent feedback regarding facility maintenance, what is your current protocol for housekeeping and pest control to ensure a clean living environment?
- 2With the current staffing levels, what specific systems are in place to ensure that medication is administered accurately and on time for every resident?
- 3Could you walk me through your process for communicating with family members when a resident experiences a change in health status or a medical emergency?
- 4How do you ensure that the food served is consistently hot and meets the nutritional preferences of the residents?
- 5What steps are you taking to improve staff training and foster a more supportive, professional environment for both residents and their families?
- 6Since physical therapy is a noted strength here, how do you integrate those services into the daily routine of residents who are not in active rehabilitation?
Personalized based on this facility's data
Key Review Excerpts
“My mother wasn’t safe there. They didn’t follow fall precautions and she fell twice, hitting her head and getting a hematoma. They moved her into a dirty room they didn’t bother cleaning or disinfecting before her arrival.”
“Meds up to 6hrs late eday. Cold food. Any items fallen on floor are walked on, over, or kicked to side. IV pick lines left uncapped + used over multiple times.”
“The location is old and not all fancy like some of the other locations but the kindness of the administrator and Iesha and Kelliyah two of the aides that helped above and beyond with my mother we were very happy.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
1
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Bella Terrace has concerning patterns of persistent safety hazards and medication management problems, with families repeatedly filing complaints about accident prevention, environmental cleanliness, and pharmaceutical services. Most recurring issues involve maintaining safe, hazard-free areas, proper medication handling, and basic environmental standards including pest control. While the facility corrects individual violations, the same core problems—safety supervision, medication errors, and cleanliness—continue appearing across multiple surveys, suggesting systemic challenges in maintaining consistent care standards.
Jan 29, 2026Complaint4
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Jul 2, 2025Routine25
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have exits that are accessible at all times.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Quality of Life and Care Deficiencies
Provide or get specialized rehabilitative services as required for a resident.
Jul 2, 2025Complaint8
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 25, 2024Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 20, 2024Complaint1
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Jul 1, 2024Complaint2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Federal Penalties
Fine
Aug 30, 2023
$86,720
Payment Denial
Aug 30, 2023
100-day denial
Ownership & Operations
Who Operates This Facility
Bella Terrace Rehabilitation and Nursing Center
for profit
Ownership & Management
Owners
Be Smarts Tr
Owner · Organization
Borenstein, Phillip
Owner
Braunstein, Esther
Owner
Braunstein, Rachel
Owner
Braunstein, Sarah
Owner
Dreifus, Ethan
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
25 reviews from families & visitors
Official Website
Visit bellaterracenursing.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
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