Belknap County Nursing Home
Strong Medicare quality ratings; families often praise proactive medical team (np and md). Still worth an in-person visit.
based on 6 Google reviews
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What this means for your family
The facility is noted for having a proactive medical team and a friendly staff, making it a potential option for rehabilitation. However, because there are reports of difficulty in getting management to address specific care concerns, we recommend scheduling frequent, unannounced visits to monitor your loved one's daily care firsthand.
Google Reviews
Google Reviews
6 reviews on Google“Belknap County Nursing Home receives praise for its proactive medical staff and friendly environment, particularly regarding rehabilitation services. However, some families have expressed significant frustration regarding the quality of daily care and the responsiveness of management to concerns raised during care plan meetings.”
Quality Themes
Tap a score for detailsStrengths
- Proactive medical team (NP and MD)
- Friendly and professional staff
- Effective rehabilitation services
Concerns
- Inadequate daily care and lack of responsiveness to family concerns
Rating Trends
Tap a year to see what changed
Distribution · 6 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard great things about the medical team here; how closely do the Nurse Practitioners and Doctors work with the floor nurses on daily care plans?
- 2With such a high staffing rating, how do you ensure that the staff stays connected and provides regular updates to family members regarding changes in a resident's condition?
- 3What is the process for communicating with the nursing staff if we notice a concern or have a question about our loved one's care during a visit?
- 4Could you tell us more about the rehabilitation services available here and how they help residents regain their independence?
- 5What kind of daily activities or social programs are available to keep the residents engaged and active within the community?
- 6In the event of a medical emergency after hours, what is the specific protocol for notifying the family and ensuring immediate care?
Personalized based on this facility's data
Key Review Excerpts
“The staff has been wonderful. Everyone is friendly and professional. The NP and MD are very proactive.”
“I would voice my concerns with the nurses in charge, the social worker, the director of BCNH. I would attend every care plan meeting and voice conc”
“Was there for a year and loved it”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents with a long-term catheter
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 12 deficiencies across 3 surveys with no complaint-triggered issues, indicating families haven't filed federal reports. The main concerns involve electrical systems and emergency power, fire safety measures, and infection control protocols. All identified issues have been corrected by the facility, suggesting responsive management when deficiencies are found during routine inspections.
Sep 4, 2025Routine8
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure operating rooms are properly protected and written records are maintained and available for inspection.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Sep 19, 2024Routine3
Environmental Deficiencies
Keep all essential equipment working safely.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Aug 9, 2023Routine1
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Ownership & Operations
Who Operates This Facility
Belknap County Nursing Home
government
Ownership & Management
Owners
Belknap County
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Official Website
Visit facebook.com
Medicare data downloads
Original nursing home datasets
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