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Medicare shows an abuse citation on record. Review the linked inspection sources and ask the facility about corrective action before deciding.
based on 30 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Staff turnover reported at 22%
Medicare shows an abuse citation on record. Read the linked source details, ask the administrator what corrective action was taken, and independently verify the facility’s current status before deciding.
Families should exercise extreme caution, as many reviewers report severe issues with neglect, including failure to provide hygiene care, medication mismanagement, and poor nutrition. While a small number of reviewers praise the staff's compassion, there is a recurring pattern of significant difficulty contacting the facility and unprofessional communication from administration.
Quality Themes
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Concerns
Rating Trends
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Distribution · 32 analyzed
Personalized based on this facility's data
Key Review Excerpts
“I’ve been a pastor in San Francisco for 25 years and have helped people find a place for rehab and extended care several times. Bay View has been the most caring, patient, and professional of them all.”
“I was forced to put my mother here, my mom was made worse when they restricted food, fluids and never change her waste bag that she had to have due to a bowl blockage, they took her off her lasix that she needed to keep fluid off her heart due to heart failure”
“Had an absolute nightmare trying to get a hold of a loved one at this facility. The staff was very unprofessional answering phones and gave a lot of attitude.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
9
measures
1
measures
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has concerning patterns with 12 complaint-triggered deficiencies showing families have reported issues with abuse/neglect reporting, resident safety, and facility conditions. The most recurring problems involve fire safety violations, neglect/abuse reporting failures, and facility maintenance issues. While all deficiencies show correction dates, the persistent nature of complaints and repeated safety violations across multiple surveys suggests ongoing operational challenges that families should carefully consider.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Rights Deficiencies
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Federal Penalties
Fine
May 13, 2026
$155,268
Fine
May 16, 2024
$46,726
Bay View Rehabilitation Hospital, LLC
for profit
David Johnson
48 facilities nationwide
Chain avg rating: 3.2/5 · Rank 24 of 45
Owners
Chambers, Thomas
Owner
Johnson, David
Owner
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
30 reviews from families & visitors
Official Website
Visit bayviewnursing.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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