Elders Inn on Webster
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 23 Google reviews

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What this means for your family
This facility is an excellent choice for families seeking high-quality, compassionate care, particularly for those managing dementia or end-of-life transitions. The staff's communication and dedication to safety are standout features. While the care itself is highly rated, you may want to observe the front-desk interactions during your initial visit to ensure the administrative experience meets your expectations.
Google Reviews
Google Reviews
23 reviews on Google“Elders Inn is highly regarded by families for its compassionate, professional staff and its ability to provide a safe, clean environment, particularly during the challenges of the COVID-19 pandemic. Reviewers frequently praise the facility's communication and the personalized, attentive care provided to residents with dementia and mobility needs. However, one reviewer raised concerns regarding the rudeness of the receptionist during a business inquiry.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Exceptional family communication
- Clean and safe living environment
- Strong management of memory care and dementia needs
- Warm and welcoming atmosphere
Concerns
- Rudeness of front desk/receptionist staff
Rating Trends
Tap a year to see what changed
Distribution · 24 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about how attentive the nursing staff is here; how do you ensure that level of care remains consistent across all shifts?
- 2Since we value staying connected, could you tell us more about how the management team communicates updates or changes to families?
- 3How does the team specifically tailor daily activities to support the unique needs of residents in the memory care program?
- 4What is the protocol for handling medical emergencies or sudden changes in health during the overnight hours?
- 5We want to ensure a warm welcome for our loved one; how does the front desk team typically greet new residents and their families during check-ins?
- 6Can you walk us through the cleaning and maintenance routines that help keep the living environment so safe and tidy?
Personalized based on this facility's data
Key Review Excerpts
“Elders Inn in Alameda took such wonderful care of my dad during his final days. The staff was kind, compassionate, and always always attentive—not just to his needs, but to ours as well.”
“Communication with the staff is exceptional. They really guided me through the process and always gave me a quick response to my questions or concerns.”
“The staff balances safety and independence so well. In addition to visiting our friend we naturally got to see many of the other residents, in activites, hanging out in the Cafe, or out in one of the beautiful garden patios.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Jan 7, 2026InspectionClean
The facility underwent a 1-Year Annual Required inspection on January 7, 2026. The Licensing Program Analyst conducted a thorough tour and reviewed resident and staff records. No deficiencies were cited during the visit, indicating compliance with current standards.
Dec 18, 2025ComplaintClean
The investigation was conducted following a complaint regarding staff blocking required posted notifications. While the initial complaint was substantiated, the facility was cited for failing to maintain required posted notifications in accessible areas. The facility representative stated that the plant obstructing the notices was removed prior to the visit.
Jan 22, 2025InspectionClean
The facility underwent a 1-Year Annual Required inspection on January 22, 2025. The Licensing Program Analyst observed adequate lighting, proper safety equipment maintenance, and complete resident and staff records. No deficiencies were cited during the visit.
Oct 24, 2024ComplaintClean
The investigation was conducted following a complaint regarding uncleared staff providing care to residents. The allegations were found to be substantiated based on evidence reviewed. The primary deficiency cited relates to the failure to complete required fingerprinting and criminal record checks for staff.
Oct 24, 2024ComplaintClean
The investigation was conducted following a complaint regarding uncleared staff providing care to residents. The allegations were found to be substantiated based on evidence reviewed. The primary deficiency cited relates to the failure to complete required fingerprinting and criminal record checks for staff.
Feb 13, 2024InspectionClean
The facility underwent a 1-Year Annual Required inspection on February 13, 2024. The inspector noted that the facility's fire clearance was approved for 60 clients and observed that passageways were clear and temperatures were adequate. No deficiencies were cited during the visit.
Jan 17, 2023InspectionClean
The facility underwent an unannounced Infection Control Inspection on 1/17/23. The inspector noted that the facility maintained sufficient food supplies, had proper screening procedures in place, and staff were observed wearing appropriate PPE. No deficiencies were cited during the visit.
Jun 1, 2022ComplaintClean
This report details a complaint investigation conducted on June 1, 2022. The investigation found one deficiency related to failure to submit required incident reports to the CCLD. The facility was cited for this deficiency, which is classified as Type B (non-compliance).
Ownership & Operations
Who Operates This Facility
Zimmerman, C. Zimmrman, J. & Dugan, M.
MARIE ANN LAGASCA
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit aecliving.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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