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Nursing HomeMedicaid Investigative

Alameda Healthcare & Wellness Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

430 Willow Street, Alameda, CA 94501166 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 233 Google reviews

5
4
3
2
1
Alameda Healthcare & Wellness Center Nursing Home in Alameda, CA — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (27 vs median 13.0)
  • High staff turnover (53%)

Below average in CA · Meets national RN staffing standard · Above recommended total nurse staffing · Below chain average · $8,990 in fines

Source: Medicare data

What this means for your family

This facility is an excellent choice for those prioritizing high-quality rehabilitation therapy and a clean, welcoming environment. However, families should proactively establish a communication plan with the nursing station, as some reviewers have noted difficulties reaching the facility by phone and inconsistent updates from medical staff.

Google Reviews

Google Reviews

233 reviews on Google
Families considering Alameda Healthcare & Wellness Center will find a facility widely praised for its exceptional rehabilitation therapy and a warm, compassionate nursing staff. While many reviewers highlight a clean and modern environment, some families have reported serious concerns regarding staffing shortages, communication gaps with doctors, and inconsistent management oversight.

Quality Themes

Tap a score for details
Food8.0Staff9.0Clean9.0Activities8.0MedsN/AMemoryN/AComms4.0ValueN/A

Strengths

  • Exceptional rehabilitation and physical therapy services
  • Compassionate and attentive nursing staff
  • Clean, modern, and well-maintained facility
  • Engaging resident activities and social programs

Concerns

  • Staffing shortages and high turnover (mentioned by 3 reviewers)
  • Difficulty reaching facility via phone (mentioned by 2 reviewers)
  • Inconsistent communication from doctors and management (mentioned by 2 reviewers)
  • Shortage of essential patient supplies (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2341.02022(1)3.02023(4)4.52024(53)4.72025(127)4.62026(18)

Distribution · 203 analyzed

5
166
4
16
3
5
2
4
1
12
18 reviews posted between Feb 25, 2025Mar 6, 2025 · 17 were 5-star

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about your rehabilitation and physical therapy services; could you tell us more about how the therapy team works with residents to meet their mobility goals?
  • 2With the high number of recent state inspections, what specific steps is the facility taking to address recent deficiencies and improve overall care quality?
  • 3How does the nursing team ensure that communication remains consistent between the facility, the attending doctors, and our family members?
  • 4We've noticed many positive comments about the cleanliness of the facility; how often are the resident rooms and common areas deep-cleaned?
  • 5What kind of social programs or daily activities are available to help residents stay engaged and connected with one another?
  • 6In the event of a medical emergency after hours, what is the protocol for notifying the family and coordinating with outside physicians?

Personalized based on this facility's data


Key Review Excerpts

The care team at Alameda Healthcare & Wellness met my needs back to health!... 2 and a ½ months of kind, diligent & professional care...

Rehab patient · 2025★★★★★

The staff at Alameda Healthcare & Wellness Center are famously wonderful. They provide top-notch therapy services, and I've made such great friendships with other residents.

Long-term resident's family · 2025★★★★★

I am happy to say that the odor of human waste did not meet me at the door. I did not see staff sitting around doing nothing, socializing, or on their cell phones.

Visitor · 2025★★★★★
Source: 233 Google reviews

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

13

measures

Worse Than Avg

1

measures

Mixed Results

3

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility4.4%
Better than Avg
Here
4.4%
US
19.4%
CA
10.7%
Alameda
7.7%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility8.2%
Better than Avg
Here
8.2%
US
19.5%
CA
13.7%
Alameda
9.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility5.5%
Better than Avg
Here
5.5%
US
15.3%
CA
10.5%
Alameda
9.1%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility6.9%
Better than Avg
Here
6.9%
US
15.4%
CA
11.6%
Alameda
12.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility6.6%
Better than Avg
Here
6.6%
US
14.4%
CA
10.4%
Alameda
8.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility10.3%
Mixed vs Avgs
Here
10.3%
US
12.1%
CA
7.0%
Alameda
3.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
CA
94.2%
Alameda
91.9%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility96.0%
Better than Avg
Here
96.0%
US
79.7%
CA
93.2%
Alameda
90.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.6%
Better than Avg
Here
0.6%
US
1.6%
CA
1.5%
Alameda
0.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

27deficiencies
2penalties
Well above state avg (15.4)
34 complaint-triggered
$8,990 in fines

This facility shows concerning patterns, with numerous complaints filed by families triggering 31 deficiencies across multiple years. Recurring issues include medication management, fire safety systems, and infection control. While the facility addresses violations with correction dates, the high frequency of complaint-driven findings in critical areas like medication errors, nursing staff adequacy, and safety systems suggests ongoing operational challenges that families should carefully consider.

Sep 4, 2025Complaint
1
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Aug 8, 2025Complaint
1
0921Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Jun 2, 2025Complaint
5
0725Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0867Potential for harm · IsolatedCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Jan 29, 2025Complaint
2
0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0687Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate foot care.

Aug 10, 2024Routine
31
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0700Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0814Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0291Potential for harm · PatternCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0342Potential for harm · PatternCorrected

Smoke Deficiencies

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0640Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0660Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Plan the resident's discharge to meet the resident's goals and needs.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0745Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide medically-related social services to help each resident achieve the highest possible quality of life.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0840Potential for harm · IsolatedCorrected

Administration Deficiencies

Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

0919Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use of electrical equipment.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0293Minimal · WidespreadCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0347Minimal · WidespreadCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0353Minimal · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Minimal · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

May 8, 2024Complaint
1
0745Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide medically-related social services to help each resident achieve the highest possible quality of life.

Federal Penalties

Fine

Apr 23, 2024

$8,990

Payment Denial

Apr 23, 2024

7-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Alameda Healthcare & Wellness Center

Organization Type

for profit

Chain Affiliation

Chain Name

Sol Healthcare

Chain Size

8 facilities nationwide

Chain avg rating: 2.6/5 · Rank 6 of 8

Ownership & Management

Owners

Sol Healthcare LLC

Owner · Organization

99%

Majer, Sol

Owner

Key personnel

Rockport Administrative Services, LLCManagerSol Healthcare LLCManagerGoldhoff, MaryManagerMajer, SolManagerYeh, JamesManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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