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Assisted Living

Ballard Landmark

Families consistently rate this highly — reviewers highlight warm, professional, and caring staff. Schedule a visit to confirm the fit.

5433 Leary Avenue Nw, Ballard · Seattle, WA 9810763 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.4/5

based on 26 Google reviews

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Ballard Landmark Assisted Living in Seattle, WA — Street View
Street View

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What this means for your family

Ballard Landmark offers a vibrant, social environment with excellent amenities and a professional staff, making it a great choice for active seniors. However, families should be aware of potential staffing limitations and should maintain close oversight of billing and medication management to ensure consistent care.

Google Reviews

Google Reviews

26 reviews on Google
Ballard Landmark is frequently praised for its vibrant community atmosphere, professional staff, and excellent location in the heart of Ballard. However, some families have raised concerns regarding staffing levels and administrative communication, suggesting that while it is a high-quality environment for independent residents, those requiring intensive assisted living may find the support stretched thin.

Quality Themes

Tap a score for details
Food8.0Staff8.0Clean9.0Activities9.0Meds3.0MemoryN/AComms4.0ValueN/A

Strengths

  • Warm, professional, and caring staff
  • Engaging activities and wellness programs
  • Convenient location with walkable access to local amenities
  • Well-maintained facilities including a pool

Concerns

  • Staffing levels are stretched thin, impacting care quality (mentioned by 2 reviewers)
  • Administrative and billing communication issues (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.0'11(2)4.34.9'21(7)3.03.0'23(2)4.75.0'25(1)5.0'26(1)

Distribution · 30 analyzed

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How They Respond to Reviews

15%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1It's wonderful to see how much care the staff puts into the community; how do you ensure that same level of personal attention is maintained during busier shifts?
  • 2We love that this location is so walkable; what are some of the favorite local outings or nearby amenities the residents enjoy visiting?
  • 3Could you walk us through how the team manages daily medication schedules to ensure everything is handled accurately and on time?
  • 4What kind of wellness programs or engaging group activities are currently part of the weekly calendar for residents?
  • 5In the event of a medical emergency after hours, what is the specific protocol for getting help and notifying the family?
  • 6If we ever have questions regarding billing or administrative updates, what is the best way to ensure we are communicating with the right person for a quick response?

Personalized based on this facility's data


Key Review Excerpts

The care-giving team is the best of the best and they are like friends to my mom.

Long-term resident's family · 2021★★★★★

While the staff is amazing, they are stretched very thin to the point that the residents may suffer.

Family member · 2024★★☆☆☆

Elliott was so professional, kind and compassionate! Programs, exercise program, open and airy feeling of lobby.

Visitor/Family · 2024★★★★★
Source: 26 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

6total
47deficiencies
Feb 19, 2026Fire

Original inspection on 2025-11-04 resulted in a Disapproved status. A follow-up inspection on 2026-02-19 confirmed all violations have been corrected.

Abatement of Electrical HazardsIFC 603.2 2021Corrected Feb 19, 2026

Electrical wires exposed located in garage ceiling by elevator.

Extension CordsIFC 603.6 2021Corrected Feb 19, 2026

Ground floor nursing office, microwave plugged into power strip. Assistant Executive Director's office had a heater plugged into a power strip.

Owner's ResponsibilityIFC 701.6 2021Corrected Feb 19, 2026

Wall penetrations at AC door near room 516 and AC units on ground floor. 3rd floor electrical room by room 306 missing fire blocking in wire conduit. Ceiling penetration in A/V storage room by GW Gym.

Inspection, Testing and MaintenanceIFC 907.8 2021Corrected Feb 19, 2026

Fire alarm report from 1-3-25 indicates several units have bad audible devices.

Emergency Lighting Equipment Inspection and TestingIFC 1032.10 2021Corrected Feb 19, 2026

Exit in GW Gym room entrance did not work when tested.

Fire Door Inspection and TestingNFPA 80Corrected Feb 19, 2026

Kitchen dry storage room handle is broken and door does not latch.

Appliance Connection to Building PipingIFC 606.4 2021Corrected Feb 19, 2026

Gas-fired kitchen appliances need to be tethered per manufacturer's instructions.

Testing and MaintenanceIFC 903.5 2021Corrected Feb 19, 2026

Missing documentation: annual forward flow test for backflow, 5-year fire department connection hydrostatic test. Deficiency in control valve noted on 1-9-25.

Smoke Detector SensitivityIFC 907.8.3 2021Corrected Feb 19, 2026

Need to provide fire alarm sensitivity test.

Power TestIFC 1031.10.2 2021Corrected Feb 19, 2026

Need to provide report showing annual 1.5 hour power test for exit signs and emergency lights.

Mar 3, 2025Inspection

Includes a separate cover letter confirming corrections for Compliance Determination 55472 and 58342 were verified on 04/23/2025.

Full assessment topicsWAC 388-78A-2090Corrected Apr 17, 2025

Facility failed to assess mobility device (bed rail) safety and associated risks for 1 of 7 residents.

Tuberculosis Two step skin testingWAC 388-78A-2484Corrected Apr 17, 2025

Facility failed to ensure 1 of 3 newly hired staff completed the required two-step TB testing process.

PetsWAC 388-78A-2620Corrected Apr 17, 2025

Facility failed to maintain veterinary records (immunizations/disease certification) for 3 of 3 sampled pets.

Feb 5, 2025Fire

Facility was initially disapproved on 11/21/2024. A follow-up inspection on 02/05/2025 confirmed that all violations were corrected.

Working Space and ClearanceIFC 603.4 2021Corrected Feb 5, 2025

Storage found blocking electrical panel RT5.1.

Grease AccumulationIFC 606.3.3.2 2021Corrected Feb 5, 2025

Excessive grease build-up and scorch marks on kitchen equipment; grease traps not cleaned daily; annual servicing required.

Duct and Air Transfer OpeningsIFC 706.1 2018Corrected Feb 5, 2025

Unable to provide final service report for fire/smoke damper inspection/testing in past four years.

Fusible Link MaintenanceIFC 904.5.2 2021Corrected Feb 5, 2025

Missing documentation for fusible link ratings and commercial hood heat survey.

Hangers and BracketsIFC 906.7 2021Corrected Feb 5, 2025

Unmounted fire extinguisher in pool pump room.

Power TestIFC 1031.10.2 2021Corrected Feb 5, 2025

No documentation of 90-minute annual battery testing for emergency lighting/exit signs.

Fire Door Inspection and TestingNFPA 80Corrected Feb 5, 2025

Corridor doors to mezzanine have gaps; dining room exit access door failed to close/latch.

Means of Egress - Storage in BuildingsIFC 315.3.2 2021Corrected Feb 5, 2025

Mobility scooters stored/charged in exit corridors near 324 and 128 compromising means of egress.

CleaningIFC 606.3.3 2021Corrected Feb 5, 2025

Hood exhaust ducting is inaccessible; quarterly hood cleaning required due to heavy grease.

Owner's ResponsibilityIFC 701.6 2021Corrected Feb 5, 2025

Unable to provide last annual inspection of fire-resistant-rated construction assemblies.

Testing and MaintenanceIFC 903.5 2021Corrected Feb 5, 2025

Missing fire sprinkler system documentation (forward flow, standpipe, FDC tests); storage in walk-in freezer blocking sprinkler head clearance.

Portable Fire ExtinguishersIFC 906.2 2021Corrected Feb 5, 2025

Broken tamper seal/pin on extinguisher by Rm 411; monthly inspections missed since July 2024.

Exit Sign IlluminationIFC 1013.6.2 2021Corrected Feb 5, 2025

Exit signs by Rm 411 and 323 failed to illuminate or partially illuminated.

Exit SignsIFC 1032.4 2021Corrected Feb 5, 2025

Multiple exit sign visibility and obstruction issues throughout the facility.

Nov 28, 2023Fire

Facility was initially disapproved on 10/2/2023, but a follow-up inspection on 11/28/2023 confirmed all previous violations were corrected.

CleaningIFC 607.3.3 2018Corrected Nov 28, 2023

Second Semi-Annual Hood Cleaning paperwork not provided.

Penetrations - Maintaining ProtectionIFC 703.1 2018Corrected Nov 28, 2023

Lack of maintained firestop systems in 3rd floor and 2nd floor electrical rooms.

Maintenance (Carbon Monoxide)IFC 915.6 2018Corrected Nov 28, 2023

Carbon Monoxide Alarms and Detectors testing and maintenance documentation not provided.

Maintenance (Emergency Power)IFC 1203.4 2018Corrected Nov 28, 2023

Monthly 30-minute full load test or annual 4-hour load test records not provided.

Means of Egress - Storage in BuildingsIFC 315.3.1 2018Corrected Nov 28, 2023

Blocked egress by stairwell A outside of break room.

Owner's ResponsibilityIFC 701.6 2018 WAC 51-54ACorrected Nov 28, 2023

Missing fire-resistance-rated construction inspection schedule and annual inspection records.

Door OperationIFC 705.2.4 2018Corrected Nov 28, 2023

Multiple doors on various floors failed to latch; one door requires adjustment for easier opening.

Power TestIFC 1031.10.2 2018Corrected Nov 28, 2023

Annual 90 minute power test for emergency lighting not provided.

NFPA 80 Fire/Smoke Dampers Inspection and Testing19.4Corrected Nov 28, 2023

Fire/smoke damper 4-year inspection not performed and documented.

Oct 9, 2023Inspection

There are multiple letters in the input. The data primarily reflects the statement of deficiencies (Compliance Determination 30159). The first letter in the sequence indicates that a subsequent follow-up on 2023-12-07 found no deficiencies for determinations 33301 and 30159.; Pages 12-18 of the document provided.

Emergency and disaster preparednessWAC 388-78A-2700Corrected Nov 23, 2023

Emergency preparedness plan was incomplete; lacked staff responsibilities, utility shutoff locations, and alternative resident accommodations.

Resident rightsWAC 388-78A-2660Corrected Nov 23, 2023

Failed to protect privacy of former residents by displaying a confidential list of names in a public binder.

Tuberculosis Testing RequiredWAC 388-78A-2480Corrected Nov 23, 2023

Failed to ensure 2 staff members were screened for TB within three days of employment.

Training and home care aide certification requirementsWAC 388-78A-2474Corrected Nov 23, 2023

Failed to ensure 3 of 6 sampled staff (Staff A, B and D) had necessary specialized training (dementia and mental health).

On-going assessmentsWAC 388-78A-2100Corrected Nov 23, 2023

Failed to complete an ongoing assessment for a new skin issue for 1 of 9 residents and failed to update 1 of 9 residents' annual assessment.

Full assessment topicsWAC 388-78A-2090Corrected Nov 23, 2023

Failed to complete assessments addressing safe use and risks of side rails for 3 residents; failed to perform full assessment within 14 days of move-in for 1 resident.

Electronic monitoring equipment Resident requested useWAC 388-78A-2690Corrected Nov 23, 2023

Failed to ensure evaluation, agreed duration, or signed consent was completed for a resident with a video camera in her apartment.

Timing of preadmission assessmentWAC 388-78A-2070Corrected Nov 23, 2023

Failed to complete Preadmission Assessment for 3 residents before they moved in.

Background checks National fingerprint background checkWAC 388-78A-24642Corrected Nov 23, 2023

Failed to ensure national fingerprint background check (NFBC) for 2 of 6 sampled staff (Staff E and F).

Negotiated service agreement contentsWAC 388-78A-2140Corrected Nov 23, 2023

Failed to identify and document clearly defined roles and responsibilities of family medication assistance and private caregivers for residents, or failed to document safety plan interventions.

Apr 24, 2023Investigation

Follow-up inspection on 06/22/2023 determined deficiencies were corrected.

Medication servicesWAC 388-78A-2210Corrected Apr 24, 2023

The facility failed to have a safe medication delivery system, specifically using pre-poured medication pouches for multiple residents, which resulted in a medication error where a resident received another resident's medication, leading to hospitalization.

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References & Resources

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