Aegis Living Ballard
Families consistently rate this highly — reviewers highlight warm, compassionate, and supportive staff. Schedule a visit to confirm the fit.
based on 9 Google reviews
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What this means for your family
Aegis Living Ballard receives consistent praise for its compassionate care and ability to help residents thrive socially, making it a strong candidate for those prioritizing emotional support. However, families should look past the luxury branding and ask management directly about staff turnover and retention to ensure the 'broken system' concerns raised by some are not impacting the daily care of their loved ones.
Google Reviews
Google Reviews
9 reviews on Google“Aegis Living Ballard is widely praised by families for its warm, supportive staff and high-quality environment that fosters resident well-being. While many reviewers describe the facility as a 'godsend' that provides peace of mind, some critics point to underlying management issues and concerns regarding staff burnout and organizational priorities.”
Quality Themes
Tap a score for detailsStrengths
- Warm, compassionate, and supportive staff
- Engaging activities and social environment
- High-quality, beautiful facility amenities
- Strong communication with family members
Concerns
- Management and leadership issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 9 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I've noticed the staff here are frequently praised for being warm and compassionate; how do you foster that culture among your team members?
- 2With your focus on engaging activities and social events, what are some of the most popular ways residents here connect with one another on a daily basis?
- 3How does your leadership team approach feedback from families to ensure that operations and resident care remain consistent?
- 4Given that you have 67 residents, how do you ensure that communication remains personalized and transparent for family members?
- 5What protocols are in place to handle medical needs or emergencies, and how are families kept in the loop during those times?
- 6I see that you actively engage with families online; how do you carry that same level of responsiveness and open communication into your day-to-day interactions with us?
Personalized based on this facility's data
Key Review Excerpts
“My husband has Alzheimer’s and Aegis Ballard has been a godsend for us. It is a happy place where the staff is warm and caring.”
“The staff was like an extended family to me. The heavy burden they helped me carry is something I am so grateful for. My dad felt safe and well cared for.”
“I've had more than my share of experience with assisted living and senior living, and Aegis Ballard is in a tier of its own.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Apr 2, 2025Inspection
The document is a cover letter confirming that deficiencies cited in a previous report (53963) were corrected and that a follow-up inspection on 04/02/2025 found no new deficiencies.
Facility failed to develop and implement a safety plan for a resident's unspecified diagnosis, putting them at risk for complications from unrecognized seizure activity.
Mar 24, 2025Investigation
Follow-up inspection on 05/27/2025 confirmed that the deficiency regarding WAC 388-78A-2630-1-b was corrected.
The facility failed to immediately report an incident of physical abuse (a resident striking and choking another resident) to law enforcement as required, delaying criminal investigation and placing the resident at risk.
Oct 31, 2024Investigation
The complaint investigation involved multiple numbers: 152716, 149888, 149214. A follow-up inspection on 11/21/2024 determined that this deficiency was corrected.
The facility failed to ensure a resident's prescribed anti-seizure medication was available, resulting in the resident missing five doses and potentially contributing to a seizure and hospital visit.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Official Website
Visit aegisliving.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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