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Nursing HomeMedicaid Investigative

Axiom Healthcare of West Frankfort

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

601 North Columbia, West Frankfort, IL 6289696 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.4/5

based on 17 Google reviews

5
4
3
2
1
Axiom Healthcare of West Frankfort Nursing Home in West Frankfort, IL — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (26 vs median 11.0)

Bottom 25% in IL · Below recommended RN staffing · Worst in AXIOM HEALTHCARE chain · $157,866 in fines · Abuse citation

Source: Medicare data

What this means for your family

Axiom Healthcare has received significant praise for its staff and management improvements since the transition from Westside. However, because there are conflicting reports regarding cleanliness and sanitation, we strongly recommend that you conduct an unannounced tour of the facility and specifically inspect the bathrooms and common areas to ensure they meet your standards.

Google Reviews

Google Reviews

17 reviews on Google
Axiom Healthcare of West Frankfort has seen a significant shift in reputation since transitioning from the previous management, Westside. Recent reviewers frequently praise the new staff for their kindness, responsiveness, and improved organization, though isolated reports of poor cleanliness and food service persist.

Quality Themes

Tap a score for details
Food5.0Staff9.0Clean5.0Activities9.0MedsN/AMemoryN/AComms8.0ValueN/A

Strengths

  • Kind and responsive nursing staff
  • Effective management transition
  • Engaging resident activities
  • Supportive administrative team

Concerns

  • Poor cleanliness and sanitation (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.0'16(1)5.05.0'19(2)5.05.0'22(1)1.04.5'25(8)4.5'26(2)

Distribution · 17 analyzed

5
13
4
1
3
1
2
0
1
2

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I noticed the facility has undergone a management transition recently; how has that change impacted the daily operations and care standards for residents?
  • 2With the recent focus on enhancing resident engagement, what are some of the most popular activities or social programs currently offered to help residents feel connected?
  • 3Cleanliness is a top priority for our family; what specific protocols or schedules are in place to ensure resident rooms and common areas are kept consistently sanitary?
  • 4Given the current staffing ratings, could you walk me through how you ensure consistent, high-quality attention for each of the 96 residents throughout the day and night?
  • 5How does your nursing team coordinate with local medical providers to manage complex health needs or urgent medical situations that may arise?
  • 6We appreciate the positive feedback regarding your responsive nursing staff; how do you foster that supportive culture among your team members?

Personalized based on this facility's data


Key Review Excerpts

I have a loved one there at axiom and was there when it was Westside and since axiom has taken over he's so much happier he says everyone is so nice and if he ever ask or needs something they do it then and do their best to treat us all this way unlike Westside

Long-term resident's family · 2025★★★★★

The bathroom had fecal matter on the walls, toilet, and bath seat...from the previous occupant. Which I had to clean for my client. The trash was full and hadn't been taken out for a very long time, I emptied it.

Professional visitor/caregiver · 2024☆☆☆☆

The team here goes above and beyond in their event planning, special holiday celebrations and crafts for their residents. Really caring folks work here!

Family member · 2020★★★★★
Source: 17 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.30hrs
40%
Registered nurses for medical care
Total Nursing
2.74hrs
67%
All nurses + aides combined
Staff Turnover
48%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

6

measures

Worse Than Avg

10

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility20.0%
Mixed vs Avgs
Here
20.0%
US
12.1%
IL
52.5%
Franklin
11.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better
This Facility78.0%
Worse than Avg
Here
78.0%
US
95.5%
IL
91.8%
Franklin
96.0%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility32.7%
Worse than Avg
Here
32.7%
US
19.5%
IL
18.3%
Franklin
22.2%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility25.8%
Worse than Avg
Here
25.8%
US
15.5%
IL
21.8%
Franklin
16.9%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility88.8%
Worse than Avg
Here
88.8%
US
93.4%
IL
90.0%
Franklin
95.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility20.3%
Worse than Avg
Here
20.3%
US
14.4%
IL
14.2%
Franklin
14.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility29.2%
Worse than Avg
Here
29.2%
US
79.8%
IL
63.1%
Franklin
79.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility55.9%
Worse than Avg
Here
55.9%
US
81.8%
IL
69.0%
Franklin
86.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility6.3%
Worse than Avg
Here
6.3%
US
1.6%
IL
2.4%
Franklin
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

27deficiencies
4penalties
Well above state avg (12.0)
28 complaint-triggered
$157,866 in fines

This facility has concerning patterns of repeated issues spanning multiple years, with 27 deficiencies triggered by family complaints. The most persistent problems involve nursing staffing (repeatedly lacking required registered nurse coverage), food safety and meal service, and resident protection from abuse or neglect. While all violations show correction dates, the recurring nature of nursing staffing shortages and safety concerns, combined with the significant number of complaint-driven investigations, suggests ongoing operational challenges that families should carefully consider.

Apr 16, 2026Complaint
1
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jan 9, 2026Complaint
2
0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Sep 16, 2025Complaint
13
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0585Potential for harm · WidespreadCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0583Potential for harm · WidespreadCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0726Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0807Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0558Potential for harm · PatternCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0809Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Aug 19, 2025Complaint
3
0727Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Jun 2, 2025Complaint
1
0698Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Mar 14, 2025Routine
35
0727Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0868Potential for harm · WidespreadCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0007Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Address patient/client population and determine types of services needed.

0018Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish procedures for tracking staff and patients during an emergency.

0020Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures including evacuation.

0025Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Create arrangements with other facilities to receive patients.

0026Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish roles under a Waiver declared by secretary.

0030Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

List the names and contact information of those in the facility.

0033Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish methods for sharing information.

0034Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide a means of sharing information on occupancy/needs.

0036Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish emergency prep training and testing.

0037Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0293Potential for harm · WidespreadCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0346Potential for harm · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0354Potential for harm · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

0355Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0692Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0281Potential for harm · PatternCorrected

Egress Deficiencies

Install proper backup exit lighting.

0291Potential for harm · PatternCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0781Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0740Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Federal Penalties

Fine

Aug 19, 2025

$19,135

Fine

Dec 20, 2024

$90,503

Fine

Mar 22, 2024

$67,363

Payment Denial

Mar 22, 2024

19-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Axiom Healthcare of West Frankfort

Organization Type

for profit

Chain Affiliation

Chain Name

Axiom Healthcare

Chain Size

7 facilities nationwide

Chain avg rating: 1.3/5 · Rank 3 of 7 (Worst)

Ownership & Management

Owners

David a Berkowitz Delta Trust

Owner · Organization

Yosef Meystel Delta Trust

Owner · Organization

Dauber, Jonathan

Owner

Dauber, Eliana

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Colp, TzenaManaging Control - Governing BodyDauber, JonathanManaging Control - Governing BodyFisher, TeresaManaging Control - Governing BodySpector, JenniferOfficer / DirectorWebb, JessicaOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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