Stonebridge Nursing & Rehab
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 22 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low staffing rating (1/5 stars)
- High staff turnover (66%)
- High RN turnover (80%)
Above average in IL · Below recommended RN staffing · Chain outperformer · No penalties on record · Very few deficiencies
What this means for your family
Stonebridge is noted for its clean environment and friendly staff, making it a visually appealing choice. However, families should be aware of reports regarding communication gaps and potential delays in care, so it is advisable to ask specifically about how the facility manages shift handoffs and monitors response times for medical needs.
Google Reviews
Google Reviews
22 reviews on Google“Stonebridge Nursing & Rehab receives polarized feedback, with recent reviews highlighting a clean, welcoming environment and friendly staff, while others express significant frustration with management and care consistency. Families frequently praise the facility's cleanliness and the polite nature of the staff, but some reports indicate concerns regarding communication and the timeliness of medical attention.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Friendly and welcoming staff
- Compassionate bedside care
Concerns
- Slow response times for medical needs (mentioned by 2 reviewers)
- Poor communication and lack of coordination among staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 22 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the current staffing levels, what specific systems are in place to ensure that resident call lights are answered promptly?
- 2How does your team coordinate care between different shifts to ensure that families stay informed about their loved one's health status?
- 3With medication management being a priority for us, could you walk us through your process for ensuring accuracy and timely administration for residents?
- 4I noticed the facility is very well-maintained; how do you foster that same level of attention when it comes to consistent communication with family members?
- 5What does a typical social calendar look like for residents here, and how do you encourage participation among those who might be more reserved?
- 6In the event of a medical change or urgent need, what is your protocol for notifying the family and ensuring they are kept in the loop?
Personalized based on this facility's data
Key Review Excerpts
“Stonebridge is an absolutely amazing home. Great leadership, bedside care, compassionate interaction from all staff. It’s a beautiful home, always clean and welcoming.”
“The right hand doesn't know what the left is doing. Lower management and nurses are incapable at best.”
“I have a friend in there right very poor care of her and others, waited 2 hours to bandaging changed.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
10
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents who lost too much weight
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints about nursing staffing levels, environmental safety, and pressure ulcer care at this facility. The most recurring issues involve nursing staff adequacy, fire safety systems, and environmental conditions including inadequate room sizes. While most deficiencies show correction dates, ongoing problems with nursing staffing persist, and some environmental issues remain unresolved, suggesting potential challenges with consistent care quality.
Dec 18, 2025Routine7
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Nov 20, 2025Complaint1
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Sep 2, 2025Complaint1
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Jun 17, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Dec 19, 2024Routine7
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Create arrangements with other facilities to receive patients.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Nov 30, 2023Routine2
Smoke Deficiencies
Install an approved automatic sprinkler system.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Ownership & Operations
Who Operates This Facility
Stonebridge Nursing & Rehab
for profit
Chain Affiliation
Wlc Management Firm
18 facilities nationwide
Chain avg rating: 2.5/5 · Rank 6 of 17
Ownership & Management
Owners
Wlc Management Firm LLC
Owner · Organization
Stout, Scott
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
22 reviews from families & visitors
Official Website
Visit wlcfirm.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Helia Healthcare of Benton
1.7 miNursing Home · Benton, IL
Benton Rehabilitation and Health Care Center
1.8 miNursing Home · Benton, IL
Axiom Healthcare of West Frankfort
6.0 miNursing Home · West Frankfort, IL