See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid Investigative

Avir at Rose Trail

On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.

930 S Baxter, Midtown · Tyler, TX 75701172 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 126 Google reviews

5
4
3
2
1
Avir at Rose Trail Nursing Home in Tyler, TX — Street View
Street View

Watch Avir at Rose Trail

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

9/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Special Focus Facility (under heightened CMS scrutiny)
  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (23 vs median 8.0)
  • High staff turnover (86%)
  • High RN turnover (100%)

Bottom 25% in Texas · Critically understaffed (RN) · Very high staff turnover · Worst in AVIR HEALTH GROUP chain · $539,122 in fines · Special Focus Facility (CMS)

Source: Medicare data

What this means for your family

This facility offers excellent rehabilitation therapy and a highly engaging activities program that can greatly improve quality of life during recovery. However, families should exercise extreme caution regarding medical oversight and communication, as multiple recent reports indicate significant failures in monitoring health changes and responding to family inquiries.

Google Reviews

Google Reviews

126 reviews analyzed
Families considering AVIR at Rose Trail will find a facility with a highly praised rehabilitation and activities department, but recent reviews highlight serious concerns regarding medical oversight and communication. While many long-term residents and rehab patients praise the friendly staff and clean environment, several recent reviewers report critical issues including untreated medical conditions, poor responsiveness to family calls, and staffing shortages.

Quality Themes

Tap a score for details
Food2.0Staff5.0Clean6.0Activities9.0Meds2.0MemoryN/AComms3.0ValueN/A

Strengths

  • Exceptional rehabilitation and physical therapy teams
  • Engaging and creative activities programs
  • Friendly and welcoming administrative staff
  • Clean and bright facility environment

Concerns

  • Poor communication and difficulty reaching staff/nurses (mentioned by 4 reviewers)
  • Inadequate medical monitoring and oversight (mentioned by 3 reviewers)
  • Staffing shortages and slow response times (mentioned by 3 reviewers)
  • Issues with food quality (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'19(2)'21(5)'23(6)'25(16)'26(4)

Distribution

5
47
4
7
3
1
2
2
1
23
10 reviews posted between Oct 17, 2024Oct 18, 2024 · 10 were 5-star
10 reviews posted between Sep 29, 2020Oct 1, 2020 · 10 were 5-star

How They Respond to Reviews

53%response rate
Good

The owner provides highly personalized responses that frequently use the reviewer's name and reference specific staff members or departments. They handle negative feedback with empathy and a clear call to action, often directing concerns to specific management personnel.

Questions for Your Tour

  • 1We've heard wonderful things about your physical therapy and rehab teams; can you tell us more about how they work with residents to regain independence?
  • 2With so many creative activities on your schedule, how do you ensure residents are encouraged to participate in things they truly enjoy?
  • 3How does the nursing team ensure that medication is managed accurately and that doctors are updated promptly on any changes in health?
  • 4What is the best way for our family to stay in regular, consistent contact with the nursing staff and the administration regarding our loved one's care?
  • 5Could you walk us through the protocol for medical monitoring during the night and how you handle unexpected medical emergencies?
  • 6We noticed the facility looks very bright and clean; how do you manage the dining experience to ensure meals are both high quality and enjoyable for everyone?

Personalized based on this facility's data


Key Review Excerpts

The activity director worked with me on a separate occasion, I called to set up a nail painting station for whoever wanted to be pampered and she was so so quick to jump

Family member · 2024★★★★★

A few weeks into his stay, the nursing staff and nursing director failed to acknowledge an untreated UTI that lead to a critical hospital stay due to my dad being so sedated on Xanax that he was too lethargic to tell anyone about his UTI.

Family member · 2025☆☆☆☆

I would like to thank everyone for the wonderful treatment I received during my stay at Rose Trail. I loved the nurses and therapy team for all of their hard work helping me to recover from hip surgery.

Rehab patient · 2020★★★★★
Source: 126 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.34hrs
45%
Registered nurses for medical care
Total Nursing
2.90hrs
71%
All nurses + aides combined
Staff Turnover
67%
Lower is better (< 30% = good)
RN Turnover
75%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

8

measures

Worse Than Avg

7

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility32.4%
Worse than Avg
Here
32.4%
US
19.5%
TX
18.4%
Smith
24.2%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility15.8%
Worse than Avg
Here
15.8%
US
4.9%
TX
4.0%
Smith
2.9%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.7%
Better than Avg
Here
1.7%
US
12.1%
TX
2.5%
Smith
3.5%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility91.8%
Worse than Avg
Here
91.8%
US
95.5%
TX
98.0%
Smith
96.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility15.6%
Worse than Avg
Here
15.6%
US
15.4%
TX
9.4%
Smith
12.1%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility9.5%
Better than Avg
Here
9.5%
US
15.3%
TX
14.9%
Smith
15.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility54.3%
Worse than Avg
Here
54.3%
US
79.7%
TX
88.0%
Smith
75.8%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility64.3%
Worse than Avg
Here
64.3%
US
81.8%
TX
89.2%
Smith
84.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility4.3%
Worse than Avg
Here
4.3%
US
1.6%
TX
1.5%
Smith
1.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

21deficiencies
6penalties
Well above state avg (9.1)
46 complaint-triggered
$539,122 in fines

This facility shows a concerning pattern of 67 deficiencies with 43 triggered by family complaints, indicating ongoing issues requiring families to file reports. Recurring problems span abuse and neglect protection, care planning, infection control, and medication management. While all violations show correction dates, the persistent nature of complaints across multiple areas—including repeated issues with protecting residents from abuse and developing proper care plans—suggests systemic challenges that families should carefully consider.

Mar 5, 2026Complaint
1
0760MinorCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Jan 2, 2026Complaint
1
0583ModerateCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

Dec 4, 2025Routine
12
0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0321ModerateCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0372ModerateCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0550MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0644MinorCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0655MinorCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0695MinorCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0755MinorCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0759MinorCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0760MinorCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Nov 18, 2025Complaint
2
0655ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Oct 2, 2025Complaint
5
0695SevereCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0880SevereCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0609MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0690MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Aug 15, 2025Complaint
2
0689Severe

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695MinorCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Federal Penalties

Fine

Aug 15, 2025

$18,520

Fine

Aug 15, 2025

$162,675

Fine

Mar 18, 2024

$230,484

Fine

Dec 18, 2023

$44,590

Fine

Aug 4, 2023

$49,470

Fine

Jun 29, 2023

$14,518

Ownership & Operations

Who Operates This Facility

Owner / Operator

West Wharton County Hospital District

Organization Type

for profit

Management Company

930 S BAXTER OPCO LLC

Administrator

THOMAS O MCDOWELL

Chain Affiliation

Chain Name

Avir Health Group

Chain Size

117 facilities nationwide

Chain avg rating: 2.3/5 · Rank 79 of 90 (Worst)

Ownership & Management

Owners

Dagan, Amitai

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Goldberger, Abraham

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

930 S Baxter Property Owner, LLC5% or Greater Security InterestHccf Management Group Xi LLC5% or Greater Security InterestWelltower INC5% or Greater Security InterestWelltower Nnn Group, LLC5% or Greater Security InterestThompson, JohnnyOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

Call