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Assisted Living

Brookdale Tyler East

Families consistently rate this highly — reviewers highlight attentive and professional nursing staff. Schedule a visit to confirm the fit.

3505 University Blvd, Tyler, TX 7570150 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.6/5

based on 16 Google reviews

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Brookdale Tyler East Assisted Living in Tyler, TX — Street View
Street View

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What this means for your family

This facility is a strong candidate if you prioritize a newly renovated environment and highly professional nursing staff. While recent reviews are overwhelmingly positive, you should specifically ask about current meal variety and evening snack availability to ensure they meet your loved one's dietary preferences.

Google Reviews

Google Reviews

16 reviews analyzed
Families generally praise Brookdale Tyler East for its professional, attentive nursing staff and its recent renovations that provide a gorgeous community environment. While some long-term residents' families report excellent food quality and a peaceful atmosphere, there are historical concerns regarding food variety and service speed that may require follow-up during tours.

Quality Themes

Food5.0Staff9.0CleanN/AActivitiesN/AMedsN/AMemoryN/AComms8.0Value6.0

Strengths

  • Attentive and professional nursing staff
  • Recently remodeled and gorgeous facility
  • Compassionate and helpful management
  • Peaceful and safe environment

Concerns

  • Food quality and variety issues (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.0'16(2)4.75.0'18(2)1.04.7'23(6)5.05.0'25(4)5.0'26(4)

Distribution

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How They Respond to Reviews

19%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1The recent renovations to the facility look beautiful; how has the new layout improved the living experience for the residents?
  • 2We've heard wonderful things about the professionalism of your nursing team; how do they coordinate care with residents' personal doctors?
  • 3Could you tell us more about the daily dining experience, specifically regarding how much variety and customization is available in the meal plans?
  • 4What kind of social activities or outings are organized to help residents engage with the community and enjoy the peaceful environment here?
  • 5In the event of a medical emergency during the night, what is the specific protocol for getting immediate assistance for a resident?
  • 6It's great to see that management is active in the community; how do you typically incorporate resident or family feedback into your facility improvements?

Personalized based on this facility's data


Key Review Excerpts

I felt very comfortable discussing my parents needs with Mr Steifer, the director. I feel like he and his epidemic staff went above and beyond to help us during a very emotionally trying time.

Family member of resident · 2025★★★★★

The care my family member is receiving is amazing. The food is excellent, chief is so accommodating to the desires of all residence. The nursing staff are very attentive to each residents needs.

Family member of resident · 2023★★★★★

Everyone is so nice, the food is always good,, it could pass for restaurant food. I’m amazed at how peaceful it is with so many residents.

Family member of resident · 2018★★★★★
Source: 16 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

2total
12deficiencies

Key Findings

Brookdale Tyler East had a significant number of Life Safety Code violations identified during a November 2020 inspection, primarily involving fire safety systems, emergency planning, and maintenance of building structures. Most of these issues were documented as corrected by late 2020 or early 2021. No recent enforcement actions were found in the provided report.

Dec 15, 2022Routine
CleanReport

No deficiencies found during this inspection.

Nov 10, 2020Routine

Life Safety Code (12 violations)

Life Safety CodeCorrected Dec 2, 2020

The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.

Life Safety CodeCorrected Nov 30, 2020

The facility failed to provide reasonable access and/or necessary equipment for maintenance, testing, and servicing of equipment.

Life Safety CodeCorrected Dec 21, 2020

The facility failed to comply with Chapter 19 of NFPA 101.

Life Safety CodeCorrected Dec 7, 2020

The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.

Life Safety CodeCorrected Dec 25, 2020

The facility failed to conduct and document a risk assessment for potential emergencies or disasters.

Life Safety CodeCorrected May 14, 2021

The facility failed to ensure the smoke detectors were to be tested for sensitivity as required. The facility failed to provide all required fire alarm documentation, including as-built installation drawings, operation and maintenance manuals, and a written sequence of operation, must be available for examination by DADS.

Life Safety CodeCorrected Dec 25, 2020

The facility failed to provide exit signs with emergency power.

Life Safety CodeCorrected Dec 25, 2020

The facility failed to provide and maintain heating and cooling systems in compliance with licensing standards for assisted living facilities.

Life Safety CodeCorrected Dec 25, 2020

The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101.

Life Safety CodeCorrected Dec 25, 2020

The facility failed to ensure an annual inspection was conducted by the local fire marshal.

Life Safety CodeCorrected Dec 15, 2020

The facility failed to provide a written contract with a fire alarm firm to perform inspections, testing, and system maintenance at least every six months.

Life Safety CodeCorrected Nov 19, 2020

The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Brookdale Senior Living Communities, INC

Organization Type

for profit

Administrator

OMAR STIEFER

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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