Aviata at the Bay
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 95 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (23 vs median 6.0)
Bottom 25% in FL · Below recommended RN staffing · Worst in AVIATA HEALTH GROUP chain · $152,565 in fines · Abuse citation
What this means for your family
While recent resident reviews highlight positive experiences with specific therapy and nursing staff, the facility has a long-standing pattern of serious complaints regarding sanitation, medication management, and responsiveness. We strongly recommend visiting in person to inspect the cleanliness of the rooms and observing the staff-to-patient interaction before making a decision.
Google Reviews
Google Reviews
95 reviews on Google“Aviata at the Bay receives highly polarized feedback, with many families reporting severe neglect, unsanitary conditions, and significant communication barriers. While some residents and family members praise specific staff members and successful rehab outcomes, a large number of reviewers describe a facility plagued by slow response times, poor hygiene, and inadequate medical oversight.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated individual staff members
- Effective physical therapy programs
- Helpful social services and admissions staff
Concerns
- Unsanitary facility conditions (roaches, urine smells, mildew) (mentioned by 14 reviewers)
- Slow or non-existent response to call buttons (mentioned by 11 reviewers)
- Communication barriers and language issues with staff (mentioned by 6 reviewers)
- Medication management errors or delays (mentioned by 5 reviewers)
- Difficulty reaching staff by phone (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 85 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the facility has a high volume of responses to online feedback; how do you use that input to make tangible changes to the day-to-day experience for residents?
- 2Given the recent focus on facility maintenance, what is your current protocol for ensuring rooms and common areas remain clean and odor-free throughout the day?
- 3Can you walk me through the process for responding to call buttons, and how do you ensure that residents receive timely assistance when they need it?
- 4I understand you have a dedicated physical therapy team; how do you coordinate their care with the nursing staff to ensure medication schedules and daily routines aren't disrupted?
- 5What steps are you taking to improve communication between the nursing staff and family members to ensure we are always kept in the loop regarding our loved one's health?
- 6What does a typical afternoon look like for residents in terms of social engagement, and how do you ensure there are consistent activities for those who may have trouble communicating?
Personalized based on this facility's data
Key Review Excerpts
“The facility is dirty and the staff were rude to us and our father in law. When he passed, no one would answer the phone so we could make arrangements to have him picked up by the funeral home.”
“My dad was found on the floor after not knowing how long he had been there around 11am he was hypoglycemic. I guess they didn’t care to give him breakfast.”
“The care that my family member received was beyond horrible. To be short I will list problems very quickly. 1. Medications were not dispensed properly. 2. Baths were not given as they were ordered. In a 3 week stay, only 1 time had it occurred.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has significant recurring problems with resident protection from abuse and neglect, appearing in multiple family complaint investigations across 2024-2026. The most frequent issues involve resident safety and accident prevention, medication management, and maintaining a clean living environment. Families have filed multiple reports triggering federal investigations, with the same serious deficiencies reappearing despite correction plans, indicating persistent care quality concerns that families should carefully consider.
Jan 29, 2026Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Jun 28, 2024Complaint6
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Jun 28, 2024Routine17
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Egress Deficiencies
Meet other general requirements.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Jan 12, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 1, 2022Routine13
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
Develop a communication plan.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Environmental Deficiencies
Keep all essential equipment working safely.
Feb 12, 2021Routine10
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Federal Penalties
Fine
Jun 28, 2024
$64,581
Fine
Jan 12, 2024
$35,373
Fine
Jan 2, 2024
$4,587
Fine
Dec 11, 2023
$13,635
Fine
Oct 30, 2023
$4,587
Fine
Oct 23, 2023
$4,587
Fine
Oct 17, 2023
$4,587
Fine
Oct 10, 2023
$4,545
Fine
Oct 2, 2023
$4,545
Fine
Sep 11, 2023
$11,538
Ownership & Operations
Who Operates This Facility
Aviata at the Bay
for profit
Chain Affiliation
Aviata Health Group
52 facilities nationwide
Chain avg rating: 2.1/5 · Rank 42 of 52 (Worst)
Ownership & Management
Owners
Habana Parent LLC
Owner · Organization
Nw Tampa Holdco LLC
Owner (parent company) · Organization
Dagan, Amitai
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Goldberger, Abraham
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Goldberger, Faigy
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Herskowitz, Eliezer
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Herskowitz, Yaakov
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Travitsky, Aaron
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
95 reviews from families & visitors
Official Website
Visit centers.aviatahg.com
Medicare data downloads
Original nursing home datasets
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