A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 39 Google reviews

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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
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Rehabilitation Center of Winter Park has a middle-range Medicare overall rating. Strengths include modern, well-equipped rehabilitation gym. Some reviewers note concerns about inconsistent nursing care and lack of empathy (mentioned by 3 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
The Rehabilitation Center of Winter Park receives highly polarized feedback, with many recent reviews praising the newly renovated gym and the attentive service provided by specific staff members like the concierge. However, significant concerns regarding nursing care quality, staff turnover, and patient safety have been raised by families who reported negative outcomes and communication failures. Prospective families should weigh the facility's modern physical amenities against reports of inconsistent clinical oversight.
Quality Themes
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Concerns
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Distribution · 41 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The gym alone is equivalent to an acute level gym, with both size and skill. The therapy department is top notch and made serious impact.”
“This place has changed drastically from the first time we had to put our loved one there constant changing of nursing staff business office people social service workers not to mention that I love ones. Clothes are constantly misplaced”
“I think the staff could do a better job with their communication overall, maybe customer service training would help the facility as a whole”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has a concerning pattern of family-filed complaints triggering 20 deficiencies, indicating ongoing issues that prompted external reports. The most problematic areas include care planning and assessments, medication management, and protection from abuse and neglect. While all violations show correction dates, the facility continues to face new complaints through 2024-2025, suggesting persistent quality problems that families should carefully consider before placement.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Rehabilitation Center of Winter Park
for profit
Owners
Winter Park Operating Holdings LLC
Owner · Organization
Bdcc Consutking Group LLC
Owner (parent company) · Organization
Fdz Consulting LLC
Owner (parent company) · Organization
Jz Consulting LLC
Owner (parent company) · Organization
Rubiweb Florida Services Group USA LLC
Owner (parent company) · Organization
Powers, Brian
Owner (parent company)
Rubenstein, David
Owner (parent company)
Weber, Aron
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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