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Nursing HomeMedicaid Investigative

Aviata at Colonial Lakes

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

15204 W Colonial Dr, Winter Garden, FL 34787180 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.6/5

based on 173 Google reviews

5
4
3
2
1
Aviata at Colonial Lakes Nursing Home in Winter Garden, FL — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (8 vs median 6.0)

Bottom 25% in FL · Below recommended RN staffing · Worst in AVIATA HEALTH GROUP chain · $23,136 in fines

Source: Medicare data

What this means for your family

While recent reviews indicate that the new management has significantly improved the facility's cleanliness and atmosphere, the history of severe neglect and communication failures remains a concern. If you are considering this facility, we strongly recommend visiting unannounced and asking specifically about their current staffing ratios and how they handle emergency call-light response times.

Google Reviews

Google Reviews

173 reviews on Google
Aviata at Colonial Lakes (formerly Colonial Lakes Health Care) has undergone significant leadership and management changes, which recent reviews suggest have led to improvements in cleanliness, staff morale, and facility atmosphere. However, the facility has a long history of severe complaints regarding neglect, poor hygiene, slow response times to call lights, and communication failures, with some families still reporting critical issues in recent months.

Quality Themes

Tap a score for details
Food3.0Staff6.0Clean5.0Activities9.0Meds2.0MemoryN/AComms3.0Value2.0

Strengths

  • Dedicated and compassionate nursing and CNA staff
  • Strong, effective physical and occupational therapy teams
  • Noticeable improvements in cleanliness and facility appearance
  • Engaging and well-organized activities department

Concerns

  • Neglect and slow response to call lights (mentioned by 14 reviewers)
  • Poor hygiene and unsanitary conditions (mentioned by 9 reviewers)
  • Communication failures and difficulty reaching staff/management (mentioned by 8 reviewers)
  • Inadequate staffing levels (mentioned by 7 reviewers)
  • Poor quality or cold food (mentioned by 5 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'17(3)'19(16)'21(13)'23(8)'25(52)'26(27)

Distribution · 175 analyzed

5
99
4
19
3
1
2
2
1
54

How They Respond to Reviews

93%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to online feedback; what is your preferred method for families to communicate with management if they have urgent concerns?
  • 2Given that residents often rely on call lights for assistance, what is your current protocol for monitoring response times to ensure no one is left waiting too long?
  • 3I’ve heard great things about your therapy team; how do you ensure that the same level of dedication and attention is applied to daily hygiene and personal care routines?
  • 4With your activity department being a highlight for many, could you walk me through a typical daily schedule and how you encourage residents to participate?
  • 5I understand staffing levels can fluctuate; what specific steps is the facility taking to improve consistency in care and supervision for residents?
  • 6What measures are in place to ensure that meals are served at the proper temperature and that dietary preferences or needs are consistently met?

Personalized based on this facility's data


Key Review Excerpts

The staff is outstanding. Very compassionate and helpful.

Local Guide · 2024★★★★★

The place feels completely transformed — it’s clean, it smells fresh, and there’s a warmth in the atmosphere that wasn’t there before.

Memory care family member · 2025★★★★★

In cases of emergency, it has been observed that it takes 25 minutes to respond to call notifications by patients. Patients/residents have been observed calling for help 3 hours straight not being attended to.

Local Guide · 2023☆☆☆☆
Source: 173 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.61hrs
81%
Registered nurses for medical care
Total Nursing
3.44hrs
84%
All nurses + aides combined
Staff Turnover
49%
Lower is better (< 30% = good)
RN Turnover
63%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

7

measures

Worse Than Avg

2

measures

Mixed Results

8

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility5.1%
Mixed vs Avgs
Here
5.1%
US
12.1%
FL
4.1%
Orange
6.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility12.8%
Mixed vs Avgs
Here
12.8%
US
19.4%
FL
11.5%
Orange
9.7%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility18.2%
Mixed vs Avgs
Here
18.2%
US
19.5%
FL
15.0%
Orange
12.7%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility10.3%
Mixed vs Avgs
Here
10.3%
US
15.3%
FL
10.6%
Orange
9.9%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility13.1%
Mixed vs Avgs
Here
13.1%
US
15.4%
FL
8.7%
Orange
8.3%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility94.6%
Mixed vs Avgs
Here
94.6%
US
93.4%
FL
98.1%
Orange
98.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility65.5%
Worse than Avg
Here
65.5%
US
81.8%
FL
94.8%
Orange
95.8%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.7%
FL
94.7%
Orange
94.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility4.0%
Worse than Avg
Here
4.0%
US
1.6%
FL
1.5%
Orange
1.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
3penalties
Above state avg (7.3)
8 complaint-triggered
$23,136 in fines

Families have filed multiple complaint reports triggering 10 deficiencies, including recent concerns about nutrition, nursing staff competency, and resident rights. The facility shows recurring problems with care planning, infection control, medication management, and food safety across multiple years, though all violations have been officially corrected by the provider.

Sep 30, 2025Complaint
1
0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Jan 16, 2025Complaint
3
0692Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0726Immediate jeopardy · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Dec 5, 2024Complaint
2
0585Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Nov 21, 2024Complaint
1
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Sep 6, 2024Complaint
1
0778Potential for harm · IsolatedCorrected

Administration Deficiencies

Help the resident make transportation arrangements to and from radiology services.

Jul 18, 2024Routine
12
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0908Potential for harm · WidespreadCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0100Potential for harm · IsolatedCorrected

Construction Deficiencies

Meet other general requirements.

0161Potential for harm · IsolatedCorrected

Construction Deficiencies

Use approved construction type or materials.

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Federal Penalties

Fine

Jan 16, 2025

$8,492

Fine

Jan 16, 2025

$8,492

Fine

Nov 21, 2024

$6,152

Ownership & Operations

Who Operates This Facility

Owner / Operator

Aviata at Colonial Lakes

Organization Type

for profit

Chain Affiliation

Chain Name

Aviata Health Group

Chain Size

52 facilities nationwide

Chain avg rating: 2.1/5 · Rank 36 of 52 (Worst)

Ownership & Management

Owners

West Colonial Parent LLC

Owner · Organization

Colonial Garden Holdco LLC

Owner (parent company) · Organization

Dagan, Amitai

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Goldberger, Abraham

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Goldberger, Faigy

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Herskowitz, Eliezer

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Herskowitz, Yaakov

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Travitsky, Aaron

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Freund, NochumOfficer / DirectorFoster, DanielManagerFreund, NochumManagerMishra, AbhishekManagerAspire Mgt LLCAdp of the Snf
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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