Aviata at Colonial Lakes
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 173 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (8 vs median 6.0)
Bottom 25% in FL · Below recommended RN staffing · Worst in AVIATA HEALTH GROUP chain · $23,136 in fines
What this means for your family
While recent reviews indicate that the new management has significantly improved the facility's cleanliness and atmosphere, the history of severe neglect and communication failures remains a concern. If you are considering this facility, we strongly recommend visiting unannounced and asking specifically about their current staffing ratios and how they handle emergency call-light response times.
Google Reviews
Google Reviews
173 reviews on Google“Aviata at Colonial Lakes (formerly Colonial Lakes Health Care) has undergone significant leadership and management changes, which recent reviews suggest have led to improvements in cleanliness, staff morale, and facility atmosphere. However, the facility has a long history of severe complaints regarding neglect, poor hygiene, slow response times to call lights, and communication failures, with some families still reporting critical issues in recent months.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated and compassionate nursing and CNA staff
- Strong, effective physical and occupational therapy teams
- Noticeable improvements in cleanliness and facility appearance
- Engaging and well-organized activities department
Concerns
- Neglect and slow response to call lights (mentioned by 14 reviewers)
- Poor hygiene and unsanitary conditions (mentioned by 9 reviewers)
- Communication failures and difficulty reaching staff/management (mentioned by 8 reviewers)
- Inadequate staffing levels (mentioned by 7 reviewers)
- Poor quality or cold food (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 175 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; what is your preferred method for families to communicate with management if they have urgent concerns?
- 2Given that residents often rely on call lights for assistance, what is your current protocol for monitoring response times to ensure no one is left waiting too long?
- 3I’ve heard great things about your therapy team; how do you ensure that the same level of dedication and attention is applied to daily hygiene and personal care routines?
- 4With your activity department being a highlight for many, could you walk me through a typical daily schedule and how you encourage residents to participate?
- 5I understand staffing levels can fluctuate; what specific steps is the facility taking to improve consistency in care and supervision for residents?
- 6What measures are in place to ensure that meals are served at the proper temperature and that dietary preferences or needs are consistently met?
Personalized based on this facility's data
Key Review Excerpts
“The staff is outstanding. Very compassionate and helpful.”
“The place feels completely transformed — it’s clean, it smells fresh, and there’s a warmth in the atmosphere that wasn’t there before.”
“In cases of emergency, it has been observed that it takes 25 minutes to respond to call notifications by patients. Patients/residents have been observed calling for help 3 hours straight not being attended to.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
2
measures
8
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaint reports triggering 10 deficiencies, including recent concerns about nutrition, nursing staff competency, and resident rights. The facility shows recurring problems with care planning, infection control, medication management, and food safety across multiple years, though all violations have been officially corrected by the provider.
Sep 30, 2025Complaint1
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Jan 16, 2025Complaint3
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Dec 5, 2024Complaint2
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Nov 21, 2024Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 6, 2024Complaint1
Administration Deficiencies
Help the resident make transportation arrangements to and from radiology services.
Jul 18, 2024Routine12
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Keep all essential equipment working safely.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Meet other general requirements.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Federal Penalties
Fine
Jan 16, 2025
$8,492
Fine
Jan 16, 2025
$8,492
Fine
Nov 21, 2024
$6,152
Ownership & Operations
Who Operates This Facility
Aviata at Colonial Lakes
for profit
Chain Affiliation
Aviata Health Group
52 facilities nationwide
Chain avg rating: 2.1/5 · Rank 36 of 52 (Worst)
Ownership & Management
Owners
West Colonial Parent LLC
Owner · Organization
Colonial Garden Holdco LLC
Owner (parent company) · Organization
Dagan, Amitai
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Goldberger, Abraham
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Goldberger, Faigy
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Herskowitz, Eliezer
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Herskowitz, Yaakov
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Travitsky, Aaron
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
173 reviews from families & visitors
Official Website
Visit centers.aviatahg.com
Medicare data downloads
Original nursing home datasets
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