Public Google reviewers rate this highly and often mention personalized residential-style care. Schedule a visit to confirm the fit.
based on 7 Google reviews
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Public Google reviewers rate Avendelle Garner highly. Reviewers highlight: personalized residential-style care, professional and attentive staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families can expect a highly personalized, residential-style care experience that many reviewers find superior to larger facilities. While long-term residents have received exceptional, professional care, a recent review highlights significant concerns regarding declining care quality and professionalism following a change in ownership.
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Distribution · 7 analyzed
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Key Review Excerpts
“The care at Avendelle was noticeably different and much better than the care at the larger facility. Before coming to Avendelle, we were unfamiliar with the smaller residential style group home. But since our experience at there, we have recommended the smaller style to everyone we know.”
“Once it changed ownership, care went downhill. If a resident can't feed themselves the staff will barely assist.”
Source: NC Division of Health Service Regulation
The facility failed to ensure that one of three sampled staff members who administered medications had completed the required state-approved 5-hour or 15-hour medication aide training courses. While the staff member had completed clinical skills validation and a written exam, there was no documentation of the required training course completion in their personnel record.
The facility failed to ensure that one of three sampled staff members (Staff B) had completed the required state-approved 5-hour, 10-hour, or 15-hour medication aide training courses. While some training and exam records existed, there was no documentation of the required 5 or 15-hour training course completion.
The facility failed to ensure that one of three sampled staff members (Staff A) had completed a clinical skills validation for each medication administration task performed. Personnel records showed the staff member had completed training and passed the exam, but lacked the required clinical skills validation checklist.
The facility failed to ensure that staff members were competency validated for Licensed Health Professional Support (LHPS) tasks. Specifically, one of three sampled staff members lacked documentation of a competency checklist for applying ACE bandages, despite being tasked with applying wraps to a resident's lower extremities.
The facility failed to ensure that staff members were competency validated for Licensed Health Professional Support (LHPS) tasks. Specifically, one of three sampled staff members lacked documentation of a return demonstration for applying an ACE bandage, which was a required task for a resident with congestive heart failure.
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NC DHSR — View Official Record
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