Avendelle Garner
Families consistently rate this highly — reviewers highlight personalized residential-style care. Schedule a visit to confirm the fit.
based on 6 Google reviews
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What this means for your family
This facility offers a highly regarded residential-style environment that many families find more attentive than larger institutions. However, because a recent reviewer reported a significant drop in care and professionalism following an ownership change, you should specifically ask about current staffing levels and how they manage resident assistance during meal times.
Google Reviews
Google Reviews
6 reviews analyzed“Families can expect a highly personalized, residential-style care experience that many reviewers find superior to larger facilities. While long-term residents have received exceptional, professional care, a recent review highlights significant concerns regarding declining care quality and professionalism following a change in ownership.”
Quality Themes
Tap a score for detailsStrengths
- Personalized residential-style care
- Professional and attentive staff
- High staff-to-resident ratio
- Kind and respectful treatment of residents
Concerns
- Decline in care quality and professionalism following ownership change
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Since this is such an intimate setting with only six residents, how do you ensure each person's specific daily routine and personal preferences are honored?
- 2I noticed you take the time to respond to feedback from families; how do you currently use family input to maintain the high standard of care your staff is known for?
- 3With such a high staff-to-resident ratio, how much one-on-one time does each resident get with the caregivers during mealtime and activities?
- 4What does a typical afternoon look like here in terms of social activities or hobbies to keep the residents engaged with one another?
- 5How is the communication handled between the staff and our family if there is a change in a resident's health or a medical emergency occurs overnight?
- 6How has the care philosophy or the day-to-day management style evolved recently to ensure the professional atmosphere remains consistent for the residents?
Personalized based on this facility's data
Key Review Excerpts
“Every staff member is professional, capable, attentive, patient and respectful toward all residents and they work well with each together.”
“The care at Avendelle was noticeably different and much better than the care at the larger facility. Before coming to Avendelle, we were unfamiliar with the smaller residential style group home. But since our experience at there, we have recommended the smaller style to everyone we know.”
“Once it changed ownership, care went downhill. If a resident can't feed themselves the staff will barely assist.”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Mar 11, 2025Follow-up
The facility failed to ensure that one of three sampled staff members who administered medications had completed the required state-approved 5-hour or 15-hour medication aide training courses. While the staff member had completed clinical skills validation and a written exam, there was no documentation of the required training course completion in their personnel record.
Mar 11, 2025Follow-up
The facility failed to ensure that one of three sampled staff members (Staff B) had completed the required state-approved 5-hour, 10-hour, or 15-hour medication aide training courses. While some training and exam records existed, there was no documentation of the required 5 or 15-hour training course completion.
The facility failed to ensure that one of three sampled staff members (Staff A) had completed a clinical skills validation for each medication administration task performed. Personnel records showed the staff member had completed training and passed the exam, but lacked the required clinical skills validation checklist.
Nov 30, 2023Other
The facility failed to ensure that staff members were competency validated for Licensed Health Professional Support (LHPS) tasks. Specifically, one of three sampled staff members lacked documentation of a competency checklist for applying ACE bandages, despite being tasked with applying wraps to a resident's lower extremities.
Nov 30, 2023Other
The facility failed to ensure that staff members were competency validated for Licensed Health Professional Support (LHPS) tasks. Specifically, one of three sampled staff members lacked documentation of a return demonstration for applying an ACE bandage, which was a required task for a resident with congestive heart failure.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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