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Adult Family Home

Avendelle Assisted Living on Lazy River

Families consistently rate this highly — reviewers highlight excellent caregiver-to-resident ratio. Schedule a visit to confirm the fit.

2268 Lazy River Drive, Northeast Raleigh · Raleigh, NC 276106 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
5.0/5

based on 7 Google reviews

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What this means for your family

This facility is an excellent choice for families seeking a high level of personalized attention and a clean, home-like environment. The staff's ability to support both the resident and the family during difficult transitions is a standout feature.

Google Reviews

Google Reviews

7 reviews analyzed
Families can expect a highly caring environment characterized by a low caregiver-to-resident ratio and a staff that acts as a support system for grieving relatives. Reviewers specifically praise the cleanliness of the facility, the quality of the meals, and the frequent, proactive communication from management.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean10.0ActivitiesN/AMedsN/AMemoryN/AComms10.0ValueN/A

Strengths

  • Excellent caregiver-to-resident ratio
  • Compassionate and supportive staff
  • Clean and well-maintained environment
  • High-quality meal service
  • Strong communication from management

Rating Trends

Tap a year to see what changed

2345.02018(1)5.02022(2)5.02023(1)5.02024(2)5.02025(1)

Distribution

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How They Respond to Reviews

14%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1With only six residents here, how do you ensure each person receives personalized attention during their daily routine?
  • 2We've heard wonderful things about the meal service; could you tell us more about how the menus are planned and if they can be customized for dietary needs?
  • 3Since the staff is so closely involved with the residents, how do you handle communication with families regarding any changes in a resident's health?
  • 4How do you maintain such a clean and well-maintained environment with a small, intimate group like this?
  • 5What kind of daily activities or social outings do you organize to keep the residents engaged with one another?
  • 6In the event of a medical emergency during the night, what is your specific protocol for contacting doctors and family members?

Personalized based on this facility's data


Key Review Excerpts

When finding a place for your loved one you want the best for them. You want them to be cared for WELL and not neglected because of lack of staff or staff just “doing their job”. My mom was at Avendelle for 20 months. This place checks ALL the boxes.

Long-term resident's family · 2023★★★★★

From my first phone consultation with Garren to my first in person meeting with him and “Bean”, I knew my pre dad would be well cared for and protected. All of the staff was helpful, kind and so understanding - of both my fathers disease and of what an emotional/hard time it was for me.

Deceased resident's family · 2022★★★★★
Source: 7 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

6total
8deficiencies
May 26, 2023Complaint
Building Service Equipment10A NCAC 13G .0317(d)

The facility failed to maintain hot water temperatures within the required range of 100 to 116 degrees Fahrenheit. Specifically, 9 out of 9 sampled fixtures were found to have temperatures ranging from 118 to 127.9 degrees Fahrenheit, posing a burn risk to residents.

May 26, 2023Complaint
Building Service EquipmentC 105

The facility failed to maintain hot water temperatures at all resident-accessible fixtures between 100 and 116 degrees Fahrenheit. Specifically, 9 out of 9 sampled fixtures were found to have temperatures ranging from 118 to 127.9 degrees Fahrenheit, posing a burn risk to residents.

Jul 14, 2021Follow-up
Infection Prevention & Control ProgramC612

The facility failed to implement CDC guidance regarding COVID-19 prevention. Specifically, residents' temperatures were being taken monthly instead of daily as required by the facility's infection control policy and CDC recommendations.

Examination and screening for controlled substancesC612

The facility failed to ensure that all staff members administering medications had completed the mandated 15 hours of medication administration training. A review of sampled staff records showed that some employees had not completed the required training hours prior to administering medications.

Jul 14, 2021Follow-up
Infection Prevention & Control Program (temp)C 612

The facility failed to implement CDC recommendations and its own infection control policy regarding resident temperature screening during the COVID-19 pandemic. While policy required daily fever screening, records and interviews revealed temperatures were only being taken monthly or weekly. This failure to maintain daily surveillance increased the risk of undetected infection transmission among residents.

Jan 3, 2019Follow-up
Adult Care Home Medication Aides; Training and Competency Evaluation RequirementsC935

The facility failed to ensure that 2 out of 3 sampled staff members had completed the required 5-hour, 10-hour, or 15-hour medication training or provided verification of working as a medication aide within the previous 24 months. Personnel records for Staff B and Staff C lacked documentation of the necessary training or prior employment verification required to perform unsupervised medication aide duties.

Mar 22, 2017Routine
Other Staff QualificationsC-0408(a)(5)

The facility failed to ensure that all staff members were checked against the North Carolina Health Care Personnel Registry (HCPR) for substantiated findings prior to working. Specifically, a review of personnel records for Staff C revealed substantiated findings on the HCPR.

Medication Aide Competency EvaluationC-0456(b)

The facility failed to provide documentation that Staff B had completed the required competency evaluation for medication administration. There was no evidence of the required clinical skills evaluation or training components being documented for this staff member.

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References & Resources

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