Renaissance Care Home at Neuse River Estates
Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 11 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking high-touch, personalized memory care, particularly for residents with dementia or Alzheimer's. The owners' hands-on involvement and the staff's ability to accommodate difficult behaviors or specific dietary needs are significant advantages.
Google Reviews
Google Reviews
11 reviews analyzed“Families can expect a highly compassionate and personalized environment, with multiple reviewers praising the owners, Ken and Rosalie, for their hands-on approach and dedication. The facility is specifically noted for its excellence in managing complex needs, including late-stage Alzheimer's and severe dementia, through attentive care and strict medication management.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive care staff
- Hands-on ownership and personalized attention
- Expertise in dementia and memory care
- Clean and immaculate facilities
- High standards for medication management
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Since the owners are so hands-on with the care here, how often do they personally interact with the residents and their families?
- 2With such a small, intimate group of six residents, how do you tailor daily activities to ensure everyone's individual interests are met?
- 3Could you walk me through your specific protocols for medication management to ensure everything stays as precise as it is known to be here?
- 4How do you approach specialized care and engagement for residents who are navigating the challenges of dementia or memory loss?
- 5In the event of a medical emergency after hours, what is the immediate process for contacting doctors and ensuring the resident is safe?
- 6We've heard wonderful things about how immaculate the home is kept; what does your daily cleaning and maintenance routine look like to maintain those standards?
Personalized based on this facility's data
Key Review Excerpts
“I have a very, very difficult mother who Ken and Ms. Rose have bent over backwards to accommodate. My entire family thanks them for their excellent care and patience.”
“The food is home-cooked and any time necessary to ensure mom is eating is taken. Professionalism and strict procedures on medication dispensing are always followed.”
“The owners, Rosalie and Ken, are absolutely wonderful. Due to the care our mother is getting, she is a different person than what we experienced at her last home.”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
May 11, 2023Other
The facility failed to ensure medications were administered according to physician orders for one resident. Specifically, the facility did not update the medication administration records to reflect a physician's order to increase Trazodone to 100mg nightly, resulting in the resident continuing to receive the previous 75mg dose.
May 11, 2023Other
The facility failed to ensure medications were administered as ordered for one resident. Specifically, a physician's order to increase Trazodone to 100mg nightly was not updated in the eMAR, resulting in the resident continuing to receive the incorrect 75mg dose. This error persisted from April 20, 2023, through the survey date.
Dec 19, 2017Routine
The facility failed to notify the primary care physician regarding redness that progressed to open areas on a resident's buttocks. While staff were aware of the skin breakdown and were attempting to manage it through repositioning, the necessary medical follow-up was not documented or performed.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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