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Nursing HomeMedicaid

Avante at St Cloud INC

Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.

1301 Kansas Ave, Saint Cloud, FL 34769131 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
3.5/5

based on 91 Google reviews

5
4
3
2
1
Avante at St Cloud INC Nursing Home in Saint Cloud, FL — Street View
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What this means for your family

While recent renovations and specific staff members have earned praise for providing compassionate care, the facility has a recurring pattern of inconsistent responsiveness and delays in physical therapy. If you choose this facility, we strongly recommend that a family member remains highly involved in daily care, monitors therapy schedules, and maintains direct communication with the social work team to ensure needs are met.

Google Reviews

Google Reviews

91 reviews analyzed
Avante at St. Cloud presents a polarized experience, with some families praising the recent facility renovations and compassionate nursing staff, while others report severe neglect and poor quality of care. Critical concerns include inconsistent responsiveness to patient needs, hygiene issues, and significant delays in physical therapy for rehabilitation patients. Families should be aware that experiences appear highly dependent on individual staff interactions and the specific unit.

Quality Themes

Tap a score for details
Food2.0Staff5.0Clean5.0Activities4.0Meds3.0MemoryN/AComms4.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Modern, clean, and well-maintained facility
  • Effective physical therapy programs
  • Helpful and responsive social work team

Concerns

  • Significant delays or complete lack of physical therapy for rehab patients (mentioned by 4 reviewers)
  • Poor hygiene, including dirty showers and soiled linens (mentioned by 4 reviewers)
  • Unresponsive staff and slow call-button response times (mentioned by 5 reviewers)
  • Poor quality, cold, or unappetizing food (mentioned by 4 reviewers)
  • Loss or mishandling of personal belongings and clothing (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'16(2)'19(3)'21(3)'23(3)'25(19)'26(20)

Distribution

5
41
4
2
3
2
2
2
1
22

How They Respond to Reviews

13%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given that physical therapy is a key part of your rehab program, how do you ensure consistent scheduling and prevent delays for residents?
  • 2Could you walk me through your current protocols for housekeeping and laundry to ensure that personal living spaces and linens are kept consistently clean?
  • 3With staffing being a top priority, what is your process for monitoring call-button response times to ensure residents receive timely assistance?
  • 4I noticed the dining experience is an area you are looking to improve; what steps are you taking to enhance the quality and temperature of the meals served?
  • 5How do you manage the tracking and labeling of personal belongings to ensure that clothing and items don't go missing?
  • 6Since communication is a focus for your team, what is the best way for family members to stay updated on their loved one's daily care and medical progress?

Personalized based on this facility's data


Key Review Excerpts

The therapy team pushed me in the best way possible and helped me get back on my feet quickly. Meals were good, and the facility itself was well-maintained and peaceful.

Rehab patient · 2026★★★★★

My grandmother went there after a stroke for rehab. The process to get her there from St Cloud Hospital was seamless. Admissions was on it and had a room ready.

Long-term resident's family · 2025★★★★★

I’m not getting changed enough and my bed has ants in it and when I hit the call button Betty turn it off and when I do get a cna and ask to get changed I’m told wait for shift change.

Long-term resident · 2023☆☆☆☆
Source: 91 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.35hrs
47%
Registered nurses for medical care
Total Nursing
3.30hrs
81%
All nurses + aides combined
Staff Turnover
52%
Lower is better (< 30% = good)
RN Turnover
62%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

12

measures

Worse Than Avg

2

measures

Mixed Results

3

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility4.4%
Better than Avg
Here
4.4%
US
19.5%
FL
15.0%
Osceola
13.0%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility20.1%
Worse than Avg
Here
20.1%
US
5.3%
FL
5.6%
Osceola
5.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.0%
Better than Avg
Here
2.0%
US
12.1%
FL
4.1%
Osceola
2.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility5.6%
Better than Avg
Here
5.6%
US
14.4%
FL
9.1%
Osceola
14.0%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility19.5%
Worse than Avg
Here
19.5%
US
19.4%
FL
11.5%
Osceola
16.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility8.3%
Better than Avg
Here
8.3%
US
15.3%
FL
10.6%
Osceola
15.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility99.5%
Better than Avg
Here
99.5%
US
79.7%
FL
94.7%
Osceola
88.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.5%
Better than Avg
Here
99.5%
US
81.8%
FL
94.8%
Osceola
94.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.9%
Better than Avg
Here
0.9%
US
1.6%
FL
1.5%
Osceola
0.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
1penalties
Above state avg (7.3)
1 complaint-triggered
$5,710 in fines

This facility has faced recurring challenges across multiple areas, with 24 deficiencies spanning three surveys from 2021-2024. The most frequent issues involve resident assessment and care planning, quality of care including respiratory and pain management, and resident rights protections. A family filed a complaint about pain management in 2024. While all deficiencies were reportedly corrected, the pattern shows persistent problems requiring ongoing attention in fundamental care areas.

Aug 15, 2024Routine
11
0353MinorCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0554MinorCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0604MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0609MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0623MinorCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0641MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0644MinorCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0684MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695MinorCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0842MinorCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Aug 15, 2024Complaint
1
0697MinorCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

May 4, 2023Routine
7
0684ModerateCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0867ModerateCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0638MinorCorrected

Resident Assessment and Care Planning Deficiencies

Assure that each resident’s assessment is updated at least once every 3 months.

0655MinorCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0695MinorCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0698MinorCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Jun 17, 2021Routine
5
0004ModerateCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0363ModerateCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0911MinorCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0577MinorCorrected

Resident Rights Deficiencies

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Avante at St Cloud INC

Organization Type

for profit

Chain Affiliation

Chain Name

Avante Centers

Chain Size

11 facilities nationwide

Chain avg rating: 2.7/5 · Rank 3 of 11 (Best)

Ownership & Management

Owners

Ag Holdings, INC.

Owner · Organization

100%

Debbie Klurman 1994 Trust

Owner (parent company) · Organization

8%

Deena Klurman Kranz 2000 Trust

Owner (parent company) · Organization

8%

Mona Mizrachi 1994 Trust

Owner (parent company) · Organization

8%

Sisel Klurman 2001 Revocable Trust

Owner (parent company) · Organization

25%

Ben-aviv, Zipora

Owner (parent company)

8%

Key personnel

Biegasiewicz, KimberlyOfficer / DirectorBiegasiewicz, KimberlyOfficer / DirectorHornack, JohnOfficer / DirectorBiegasiewicz, KimberlyManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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