Avante at Mt Dora, INC
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 46 Google reviews
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What this means for your family
While some families report positive rehabilitation outcomes, the recurring, severe reports of neglect, unsanitary conditions, and pest issues are significant red flags. If you are considering this facility, we strongly recommend conducting an unannounced visit and checking the most recent state inspection reports for health and safety violations.
Google Reviews
Google Reviews
46 reviews on Google“Avante at Mt. Dora receives deeply polarized reviews, with many families reporting severe neglect, unsanitary conditions, and inadequate staffing. While some recent reviewers praise specific staff members and rehabilitation progress, a significant number of reports cite issues such as bedsores, pest infestations, and poor communication regarding patient care.”
Quality Themes
Tap a score for detailsStrengths
- Specific, attentive nursing and therapy staff
- Engaging resident activities
- Responsive case management for some families
Concerns
- Severe understaffing and neglect of basic hygiene (mentioned by 12 reviewers)
- Unsanitary facility conditions and pest infestations (mentioned by 4 reviewers)
- Inadequate physical therapy and rehabilitation services (mentioned by 5 reviewers)
- Poor communication and unprofessional administrative staff (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 53 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about how engaging the resident activities are here; could you tell us more about what a typical weekly schedule looks like?
- 2What specific steps is the facility taking to ensure the highest standards of cleanliness and hygiene in the resident rooms and common areas?
- 3How does the nursing team manage medication schedules and ensure everything is handled accurately during shift changes?
- 4Could you describe the communication process between the administrative staff and families, especially when there are updates regarding a resident's care?
- 5How does the therapy team approach rehabilitation for residents, and how do you measure their progress?
- 6What is the protocol for handling medical emergencies or urgent care needs during the overnight hours?
Personalized based on this facility's data
Key Review Excerpts
“The case manager, Michael, came in on Mother's Day, Sunday. He took time away from his family to listen to us. They addressed our concerns and on Monday, every concern was corrected.”
“The only thing we would recommend is more chairs in the patio area so that we can enjoy our time outside to enjoy the sunshine and landscaping.”
“I saw this facility was at fault for numerous falls she had, numerous sepsis infections that were treated at nearby hospital, that she had contracted at Avante.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 21 deficiencies across four surveys with one family complaint about laboratory services, indicating ongoing quality concerns. Issues span care planning, medication management, infection control, and respiratory care, with respiratory care problems appearing repeatedly across three surveys. While the facility corrects identified problems, the pattern of recurring deficiencies in critical care areas suggests persistent operational challenges that families should carefully evaluate.
Dec 4, 2025Routine10
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 10, 2025Complaint1
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Jul 11, 2024Routine4
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 1, 2023Routine6
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Emergency Preparedness Deficiencies
Provide a means of sharing information on occupancy/needs.
Emergency Preparedness Deficiencies
Provide family notifications of emergency plan.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Ownership & Operations
Who Operates This Facility
Avante at Mt Dora, INC
for profit
Chain Affiliation
Avante Centers
11 facilities nationwide
Chain avg rating: 2.7/5 · Rank 6 of 11
Ownership & Management
Owners
Ag Holdings, INC.
Owner · Organization
Ag Holdings, INC.
Owner (parent company) · Organization
Amittai Ben-Aviv Dynasty Trust
Owner (parent company) · Organization
Debbie Klurman 1994 Trust
Owner (parent company) · Organization
Sisel Klurman 2001 Revocable Trust
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
46 reviews from families & visitors
Official Website
Visit avantecenters.com
Medicare data downloads
Original nursing home datasets
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