Avalon Health Care Center at Stoneridge
Strong Medicare quality ratings; families often praise professional and caring nursing staff. Still worth an in-person visit.
based on 7 Google reviews
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What this means for your family
This facility is highly regarded for its professional staff and clean environment, making it a strong candidate for long-term care and rehabilitation. However, families should be aware of recent reports regarding communication infrastructure issues; it is advisable to ask about alternative methods for reaching loved ones if the primary phone system experiences outages.
Google Reviews
Google Reviews
7 reviews on Google“Avalon Health Care Center at StoneRidge is frequently praised for its professional, caring staff and high-quality facility environment, particularly by families of long-term residents. While many reviewers highlight a sense of comfort and competence, recent feedback points to significant operational frustrations, such as prolonged communication outages.”
Quality Themes
Tap a score for detailsStrengths
- Professional and caring nursing staff
- High-quality, meticulous facility environment
- Effective rehabilitation therapy services
- Strong continuum of care integration
Concerns
- Communication infrastructure failures (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 8 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the facility's smaller capacity of 40 residents, how do you foster a close-knit community atmosphere during daily activities?
- 2I noticed that communication is a top priority for families; what specific systems or contact points do you have in place to ensure we stay updated on our loved one's daily status?
- 3With your strong reputation for rehabilitation services, how do you coordinate the transition from intensive therapy back into the daily routine of the nursing home?
- 4I see you actively engage with feedback online; how do you incorporate family input into your ongoing care planning process?
- 5Since you maintain such a high CMS rating for staffing, could you share how your team balances clinical care with the social and emotional needs of the residents?
- 6In the event of a medical change or emergency, what is your protocol for notifying family members to ensure we are informed immediately?
Personalized based on this facility's data
Key Review Excerpts
“The quality of care, the professionalism, the meticulous environment, the genuine caring way in which all of the staff interact with the residents, from the director to the aide”
“I was very pleased with the level of care I received. The staff was happy and very helpful. The physical therapist and therapy studio were onsite making everything so convenient.”
“The phone lines have been out of order for 3 days. You cannot call this facility to reach loved ones.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Avalon Health Care Center has concerning complaint-triggered deficiencies involving resident protection from abuse and proper reporting of incidents, indicating families have filed serious reports. The facility shows recurring issues with fire safety systems, emergency preparedness, and accident prevention that have persisted across multiple surveys from 2019 to 2024. While all deficiencies show correction dates, the pattern of repeated fire safety violations suggests ongoing operational challenges that families should investigate thoroughly before considering placement.
Mar 4, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Sep 27, 2024Routine17
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Jun 23, 2022Routine1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 10, 2019Routine4
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Federal Penalties
Fine
Sep 27, 2024
$8,018
Ownership & Operations
Who Operates This Facility
Avalon Health Care Center at Stoneridge
for profit
Chain Affiliation
Life Care Services
45 facilities nationwide
Chain avg rating: 4.0/5 · Rank 3 of 20 (Best)
Ownership & Management
Owners
Stoneridge Jv LLC
Owner · Organization
Lcs Holding Company LLC
Owner (parent company) · Organization
Lcs Management Holding Company, LLC
Owner (parent company) · Organization
Lcs Milwaukee I LLC
Owner (parent company) · Organization
Mccarthy Partners, LLC
Owner (parent company) · Organization
Mpm Senior Living Investors LLC
Owner (parent company) · Organization
Oak Investment Trust
Owner (parent company) · Organization
Oak Investment Trust II
Owner (parent company) · Organization
Rci Legacy Holdings LLC
Owner (parent company) · Organization
Redwood Holdings, LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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