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Nursing HomeMedicaid Investigative

Autumn Care of Cornelius

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

19530 Mount Zion Parkway, Cornelius, NC 28031102 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.4/5

based on 217 Google reviews

5
4
3
2
1

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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (10 vs median 4.0)
  • High staff turnover (54%)

Below average in NC · Critically understaffed (RN) · Below chain average · No penalties on record

Source: Medicare data

What this means for your family

This facility is highly recommended for short-term rehabilitation due to its excellent therapy team and clean environment. However, families should be proactive in communication; if you encounter administrative delays, do not hesitate to escalate your concerns, as multiple reviewers noted that responsiveness can be a weak point.

Google Reviews

Google Reviews

217 reviews on Google
Autumn Care of Cornelius is widely praised for its clean, well-maintained facility and a highly effective rehabilitation department that helps many patients return home. While the majority of reviews highlight compassionate staff and excellent therapy, a recurring pattern of concerns exists regarding administrative responsiveness, occasional understaffing, and inconsistent food quality. Families should be aware that while most experiences are positive, some report significant communication gaps during transitions or medical emergencies.

Quality Themes

Tap a score for details
Food4.0Staff8.0Clean10.0Activities7.0Meds6.0Memory5.0Comms3.0ValueN/A

Strengths

  • Clean, well-maintained facility
  • Effective physical and occupational therapy
  • Compassionate and attentive nursing staff
  • Helpful and welcoming front desk/reception

Concerns

  • Administrative responsiveness and communication (mentioned by 6 reviewers)
  • Understaffing leading to slow response times (mentioned by 5 reviewers)
  • Inconsistent or poor food quality (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

2345.02020(1)4.32021(11)3.32022(18)4.62023(36)4.82024(53)4.92025(37)4.92026(30)

Distribution · 186 analyzed

5
162
4
7
3
1
2
3
1
13

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It's great to see how well-maintained and clean the facility looks; what specific cleaning schedules do you follow to keep the rooms and common areas so tidy?
  • 2We noticed the team is very active in responding to feedback from families; how does the administration typically communicate important updates or changes in care to us?
  • 3Since we want to ensure our loved one is well-supported, how do you manage staffing during the night shifts or weekends to ensure response times remain quick?
  • 4Could you tell us more about the dining experience, specifically how the menu is planned and how you ensure food quality stays consistent for every meal?
  • 5What kind of daily activities or social outings are available to help residents stay engaged with the community?
  • 6In the event of a sudden medical change or an emergency after hours, what is the specific protocol for notifying the family and coordinating with doctors?

Personalized based on this facility's data


Key Review Excerpts

The physical, occupational and speech therapist were exceptional! They gave such great advice to us on our journey back home!

Rehab patient's family · 2024★★★★★

The staff left her in her pee when I visited her and would not discuss any care plan even though I am her health care power of attorney.

Memory care family member · 2022☆☆☆☆

The therapy department was simply magical, the Nursing department was very professional and educational with both Mother and the family.

Long-term resident's family · 2022★★★★★
Source: 217 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.44hrs
59%
Registered nurses for medical care
Total Nursing
3.66hrs
89%
All nurses + aides combined
Staff Turnover
51%
Lower is better (< 30% = good)
RN Turnover
46%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

10

measures

Worse Than Avg

5

measures

Mixed Results

2

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility32.0%
Worse than Avg
Here
32.0%
US
15.3%
NC
20.2%
Mecklenburg
17.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.3%
Better than Avg
Here
99.3%
US
93.4%
NC
91.7%
Mecklenburg
86.9%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.8%
Better than Avg
Here
0.8%
US
12.1%
NC
5.4%
Mecklenburg
4.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility5.6%
Better than Avg
Here
5.6%
US
15.4%
NC
14.1%
Mecklenburg
11.5%
⚠️

Residents who fell and were seriously hurt

↓ Lower is better
This Facility8.9%
Worse than Avg
Here
8.9%
US
3.2%
NC
3.5%
Mecklenburg
3.3%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility18.1%
Worse than Avg
Here
18.1%
US
14.4%
NC
16.4%
Mecklenburg
13.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility73.4%
Worse than Avg
Here
73.4%
US
79.7%
NC
78.1%
Mecklenburg
75.3%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility81.5%
Mixed vs Avgs
Here
81.5%
US
81.8%
NC
80.1%
Mecklenburg
76.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.2%
Better than Avg
Here
0.2%
US
1.6%
NC
1.5%
Mecklenburg
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
Well above state avg (5.6)
2 complaint-triggered

Families have filed complaint reports that triggered inspections, with recurring issues in medication management, meal planning and dietary services, and care planning across multiple surveys. The facility shows a pattern of 35 deficiencies over recent inspections, with problems persisting in pharmacy services and nutrition areas from 2023 through 2025, though all issues have correction dates indicating the facility addresses violations when cited.

Jul 25, 2025Routine
8
0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0602Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0806Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jul 25, 2025Complaint
2
0569Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

0755Potential for harm · IsolatedResolved (past non-compliance)

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

May 2, 2024Routine
9
0690Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0867Potential for harm · PatternCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0636Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Jan 7, 2023Routine
14
0814Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0661Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0867Potential for harm · IsolatedCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0521Potential for harm · IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Autumn Care of Cornelius

Organization Type

for profit

Chain Affiliation

Chain Name

Saber Healthcare Group

Chain Size

126 facilities nationwide

Chain avg rating: 3.0/5 · Rank 102 of 125

Ownership & Management

Owners

Shg Autumn, LLC

Owner · Organization

100%

Weisberg, William

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Ohi Asset Nc Cornelius Lp5% or Greater Security InterestVolpe, BenjaminOfficer / DirectorWeisberg, WilliamOfficer / DirectorNicoluzakis, GregoryOfficer / DirectorVolpe, BenjaminOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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