Ashton Medical Lodge
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 103 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (14 vs median 8.0)
- High staff turnover (54%)
Below average in Texas · Below recommended RN staffing · Above average staffing · $13,397 in fines
What this means for your family
This facility is an excellent choice for patients requiring intensive physical or speech therapy, as the rehab team is frequently cited as a major strength. However, families should be prepared to be proactive in their communication, as multiple reviewers have noted difficulties reaching the facility by phone or getting timely responses from administration.
Google Reviews
Google Reviews
103 reviews analyzed“Ashton Medical Lodge is highly regarded for its exceptional physical and speech therapy programs and its clean, modern, and beautiful facility. While many families praise the compassionate nursing and dietary staff, some reviewers have reported significant issues with communication, specifically regarding unanswered phone calls and difficulty reaching administration.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional rehabilitation and therapy services
- Clean and well-maintained modern facility
- Compassionate and attentive nursing staff
- High-quality dietary services and meals
Concerns
- Difficulty reaching staff via telephone (mentioned by 4 reviewers)
- Inconsistent communication from administration (mentioned by 3 reviewers)
- Delays in therapy commencement upon admission (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner provides highly personalized, empathetic responses that frequently name specific staff members and acknowledge specific details from the reviewer's text. They demonstrate a strong commitment to community and family, often using warm, person-centered language.
Questions for Your Tour
- 1We've heard great things about the meals here; could you tell us a bit about how the dietary services are managed for residents with specific nutritional needs?
- 2With the high level of care provided in your rehab department, how soon can a new resident typically begin their therapy sessions after admission?
- 3We noticed the administration is very responsive to feedback; what is the best way for our family to stay in regular, consistent contact with the nursing team?
- 4Could you walk us through the specific protocols in place for medication management to ensure everything is handled accurately?
- 5What is the process for notifying family members in the event of a medical emergency or a change in a resident's condition during the night?
- 6What kind of daily activities or social outings are available to help residents stay engaged with the community?
Personalized based on this facility's data
Key Review Excerpts
“He received physical and speech therapy. I would like to say thank you to the administration, nurses, therapists and cna's for taking of him with the level of attention that was given.”
“She has gotten so much better here than a previous rehab facility. The staff are all amazing and I highly recommend to anyone who is looking for a great place to stay long or short term and get amazing physical therapy!”
“The care from the staff was excellent and the physical therapy team worked patiently with us while teaching exercise and techniques. I literally couldnt stand on my well and in a few short weeks they had me standing as well as walking.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 34 measures
22
measures
6
measures
6
measures
Residents with depression symptoms
Residents with depression symptoms
Residents on antipsychotic medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints leading to deficiencies in resident protection from abuse and neglect, with the most recent incident in May 2025 involving failure to protect residents and respond appropriately to violations. The facility shows recurring problems across resident rights, medication management, and daily care assistance, with many issues persisting across multiple surveys despite reported corrections, suggesting ongoing challenges with quality oversight.
May 16, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Feb 6, 2025Routine11
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
May 30, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Jan 5, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 21, 2023Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 28, 2022Routine5
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Dec 21, 2023
$13,397
Ownership & Operations
Who Operates This Facility
Midland County Hospital District
for profit
FOURSQUARE TEXAS 16 LLC
JOHN WILLIAM HIMES
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
103 reviews from families & visitors
Official Website
Visit ashtonml.com
Medicare data downloads
Original nursing home datasets
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