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Nursing HomeMedicaid Investigative

Focused Care at Midland

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

2000 N Main St, Windwood Park · Midland, TX 79705106 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.1/5

based on 55 Google reviews

5
4
3
2
1
Focused Care at Midland Nursing Home in Midland, TX — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (12 vs median 8.0)
  • High staff turnover (64%)
  • High RN turnover (75%)

Below average in Texas · Below recommended RN staffing · $9,113 in fines

Source: Medicare data

What this means for your family

The facility appears to be in a period of significant recovery, with recent families reporting much better management and compassionate care. However, you must verify that the previous issues with pest infestations and food quality have been permanently resolved by the new administration.

Google Reviews

Google Reviews

55 reviews analyzed
This facility is currently undergoing a significant transition, with recent reviews highly praising new management and improved staff attitudes. However, families should be aware of a historical pattern of severe concerns regarding cleanliness, specifically pest infestations, and past issues with administrative responsiveness.

Quality Themes

Tap a score for details
Food2.0Staff8.0Clean1.0ActivitiesN/AMedsN/AMemory9.0Comms3.0ValueN/A

Strengths

  • Compassionate and dedicated nursing staff
  • Improved management and leadership
  • Secure units for dementia care
  • Effective physical therapy services

Concerns

  • Pest infestations (roaches) (mentioned by 3 reviewers)
  • Poor food quality (mentioned by 2 reviewers)
  • Unresponsive or rude administration (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.0'19(2)1.03.3'21(3)2.54.3'23(28)1.03.0'25(2)4.8'26(20)

Distribution

5
38
4
2
3
0
2
0
1
11
13 reviews posted between Mar 24, 2023Mar 25, 2023 · 13 were 5-star
10 reviews posted between Mar 31, 2026Apr 2, 2026 · 9 were 5-star

How They Respond to Reviews

20%response rate
Generic

The owner uses highly templated responses that avoid addressing specific allegations like infestations or neglect. Instead, the pattern focuses on redirecting all complaints to a corporate phone number for a specific director.

Questions for Your Tour

  • 1I noticed some recent feedback mentioning improvements in management; could you tell me more about how the leadership team communicates with families now?
  • 2What specific steps are being taken to ensure the dining experience and food quality meet the needs of the residents?
  • 3Can you describe your protocols for maintaining cleanliness and pest control within the resident rooms and common areas?
  • 4Since the facility offers secure units, what kind of daily activities and social engagement are planned specifically for the dementia care residents?
  • 5How does the nursing team handle medical emergencies or sudden changes in a resident's condition during the night shift?
  • 6We've heard great things about the compassion of your nursing staff; how do you support your caregivers to maintain that level of dedicated care?

Personalized based on this facility's data


Key Review Excerpts

I especially appreciate the secured units for residents with dementia, a population often overlooked, it’s clear safety and dignity are a top priority.

Long-term resident's family · 2026★★★★★

Great staff goes above and beyond for there residents it’s been a big difference with new management in place Ty for all you guys do !

Resident's family · 2026★★★★★

The nurses here are sweet and caring, just beautiful people! They sometimes take a little bit to answer the call light but it’s because they are so incredibly busy.

Rehab patient · 2021★★★★
Source: 55 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.44hrs
58%
Registered nurses for medical care
Total Nursing
3.36hrs
82%
All nurses + aides combined
Staff Turnover
49%
Lower is better (< 30% = good)
RN Turnover
60%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
2/ 5
Better Than Avg

8

measures

Worse Than Avg

5

measures

Mixed Results

3

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility29.3%
Worse than Avg
Here
29.3%
US
15.4%
TX
9.4%
Midland
10.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.3%
Better than Avg
Here
0.3%
US
12.1%
TX
2.5%
Midland
12.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility7.0%
Better than Avg
Here
7.0%
US
15.3%
TX
14.9%
Midland
10.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility20.7%
Worse than Avg
Here
20.7%
US
14.4%
TX
16.1%
Midland
13.2%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility12.0%
Better than Avg
Here
12.0%
US
19.4%
TX
14.2%
Midland
18.3%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
TX
96.9%
Midland
99.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility97.4%
Better than Avg
Here
97.4%
US
81.8%
TX
89.2%
Midland
92.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility4.2%
Worse than Avg
Here
4.2%
US
1.6%
TX
1.5%
Midland
2.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
1penalties
Above state avg (9.1)
26 complaint-triggered
$9,113 in fines

This facility has a concerning pattern of 29 complaint-triggered deficiencies, indicating families have filed reports about care issues. The most recurring problems involve facility cleanliness and safety, food service, and care planning. Issues with accident prevention, pest control, medication management, and environmental conditions appear repeatedly across multiple surveys, suggesting ongoing challenges rather than isolated incidents that have been fully resolved.

Dec 12, 2025Complaint
1
0921MinorCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Aug 2, 2025Complaint
4
0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0804ModerateCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0921ModerateCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0814MinorCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

Jun 19, 2025Routine
2
0015ModerateCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0521MinorCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Jun 19, 2025Complaint
4
0550ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0755ModerateCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0842MinorCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

May 6, 2025Complaint
3
0689SevereCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0623MinorCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Sep 25, 2024Complaint
4
0684ModerateCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0921ModerateCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0842MinorCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Federal Penalties

Fine

May 6, 2025

$9,113

Ownership & Operations

Who Operates This Facility

Owner / Operator

Midland County Hospital District

Organization Type

for profit

Management Company

FPACP MIDLAND LLC

Administrator

PATRICIA COOPER

Chain Affiliation

Chain Name

Focused Post Acute Care Partners

Chain Size

25 facilities nationwide

Chain avg rating: 2.2/5 · Rank 10 of 25

Ownership & Management

Key personnel

Bowerman, StephenManaging Control - Governing BodyChaplin, CariManaging Control - Governing BodyFlores, ThomasManaging Control - Governing BodyGoldapp, ShannonManaging Control - Governing BodyGreene, TracieManaging Control - Governing Body
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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