Brookdale Midland
Families consistently rate this highly — reviewers highlight compassionate and friendly staff. Schedule a visit to confirm the fit.
based on 23 Google reviews
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What this means for your family
This facility is an excellent choice if you prioritize emotional care and a warm, family-like environment for your loved one. However, you should proactively ask about the current food service standards and request transparency regarding how any additional fees or changes to the monthly bill are communicated.
Google Reviews
Google Reviews
23 reviews analyzed“Families can expect a warm, welcoming environment characterized by highly compassionate and friendly staff members who treat residents like family. While many praise the emotional support and kindness of the caregivers, some past reviews have raised serious concerns regarding food quality and unexpected billing charges.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and friendly staff
- Welcoming, home-like atmosphere
- Supportive communication with families
- Clean and well-maintained environment
Concerns
- Inconsistent food quality and temperature (mentioned by 2 reviewers)
- Unannounced billing charges
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1It’s wonderful to see how warm and welcoming the atmosphere feels here; how do you ensure that the friendly, home-like feeling is maintained for all 87 residents?
- 2We've heard great things about how communicative the staff is with families; how often can we expect updates regarding our loved one's well-being?
- 3Could you tell us a bit about the daily dining experience, specifically how the team ensures meals are served at the ideal temperature and quality?
- 4What is the process for reviewing monthly statements to ensure there are no unexpected or unannounced charges on our billing?
- 5What kind of daily activities or social outings are available to help residents stay engaged with the community?
- 6In the event of a medical emergency during the night, what is the specific protocol for getting care to a resident?
Personalized based on this facility's data
Key Review Excerpts
“From the start, the staff showed incredible kindness and understanding, helping us navigate the difficult process of determining our loved one’s needs.”
“All of the staff have been very nice and treat my grandfather well. Beth in particular is a gem, she’s so sweet and friendly.”
“After a less than stellar rehab experience following hip replacement on my 88 year old dad, I had to make a quick decision about assisted living. Brookdale of Midland has far surpassed any of my expectations.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection on August 22, 2024, identified 11 health code violations related to staff training, medication storage, and administrative record-keeping. Most of these issues were documented as corrected by September 20, 2024. No enforcement actions are currently on record for this facility.
Aug 22, 2024Routine11Report
Health Code (11 violations)
The facility failed to train all staff in resident's rights prior to their assuming any job responsibilities.
The facility failed to post a copy of the most recent inspection report.
The facility failed to train all staff in which conditions to report to the facility manager prior to their assuming any job responsibilities.
The facility failed to either assess a resident or to develop, approve, sign, or follow a service plan within the allowable time.
The facility failed to ensure that either a pharmacy or treating physician or dentist dispensed all prescribed medications.
The facility failed to keep each resident's medication stored separately from other resident's medications within the storage area.
The facility failed to keep discontinued medications separate from current medications or failed to meet requirements for appropriate disposal of discontinued medications.
The facility failed to ensure that all employees providing services were screened for tuberculosis within two weeks of employment and annually.
The facility failed to post an HHSC notice that states inspection reports are available at the facility for public inspection and provides a toll-free telephone number for information.
The facility failed to post the Provider Bill of Rights.
The provider did not make all facility books, records, and documents accessible to HHSC staff upon request.
Jul 26, 2022RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Esc IV, Lp
for profit
MYLEAH FREDERICK
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit brookdale.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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