Trustwell Living at Cimarron Place
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 80 Google reviews
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What this means for your family
This facility is an excellent choice for seniors who thrive in a social, family-oriented environment with highly attentive nursing staff. However, if your loved one has advanced dementia with exit-seeking behaviors, you should specifically ask about their current capacity for high-acuity memory care, as past experiences suggest they may struggle with certain complex needs.
Google Reviews
Google Reviews
80 reviews analyzed“Trustwell Living at Cimarron Place is highly regarded for its compassionate nursing staff and its ability to make residents feel like family. While many families praise the cleanliness and the attentive leadership of the Health Service Director, some reviewers have raised concerns regarding the facility's ability to manage advanced dementia and potential up-charging for room updates.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained environment
- Engaging community events and activities
- Strong leadership and communication from management
Concerns
- Inability to manage high-acuity memory care/exit-seeking behaviors
- Pricing concerns regarding room updates and up-charging
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner provides personalized responses that frequently acknowledge specific staff members and details mentioned in the reviews. While some responses use templated language, they are tailored to the content of the feedback.
Questions for Your Tour
- 1I noticed how much management values communication with families; how do you typically keep us updated on our loved one's day-to-day well-being?
- 2With the wonderful community events mentioned by others, what are some of the favorite activities or social outings currently happening for residents?
- 3How does the nursing staff approach personalized care to ensure each resident's specific medical needs are met?
- 4What is the protocol for handling medical emergencies or sudden changes in health during the overnight hours?
- 5How does the facility manage residents who may experience increased wandering or more complex memory-related behaviors?
- 6Could you walk me through the pricing structure and let me know if there are any additional fees for room updates or specific care services?
Personalized based on this facility's data
Key Review Excerpts
“My grandmother lives here and she feels right at home! The staff members (ALL of them- from admin to custodial) treat her like family!”
“Cimarron Place Assisted Living is such a warm and welcoming community. The staff go above and beyond, and it’s clear they truly care about the residents.”
“My mother, who has dementia, has been at Cimarron for almost 4 years and during that time the staff has been so caring, loving and patient towards mom and my family as this disease has progressed.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection in August 2024 identified several issues regarding staff training documentation, medication storage, and fire drill records. Previous inspections from 2021 also noted concerns regarding facility maintenance and fire safety systems. No formal enforcement actions are currently listed for this facility.
Aug 21, 2024Routine13Report
Health Code (13 violations)
The facility failed to conduct required fire drills and document fire drills on the required form.
The facility failed to document that staff were competent and trained prior to assuming their responsibilities.
The facility failed to train all staff in reporting abuse and neglect prior to their assuming any job responsibilities.
The facility failed to train all staff in maintaining the confidentiality of resident information prior to their assuming any job responsibilities.
The facility failed to train all staff in the use of universal precautions prior to their assuming any job responsibilities.
The facility failed to train all staff in which conditions to report to the facility manager prior to their assuming any job responsibilities.
The facility failed to train all staff in resident's rights prior to their assuming any job responsibilities.
The facility failed to train all staff in emergency and evacuation procedures prior to their assuming any job responsibilities.
The facility failed to search the employee misconduct registry and nurse aide registry before hiring to determine if the individual is unemployable.
The facility failed to search the NAR and EMR annually.
The facility failed to either assess a resident or to develop, approve, sign, or follow a service plan within the allowable time.
The facility failed to ensure that either a pharmacy or treating physician or dentist dispensed all prescribed medications.
The facility failed to keep each resident's medication stored separately from other resident's medications within the storage area.
Aug 12, 2021Routine
Life Safety Code (5 violations)
The facility failed to review the plan at least annually to reflect changes in information, within 30 days following a disaster, within 30 days after a drill, and within 30 days after a change in rule or policy.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to provide adequate janitor closets.
The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.
The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.
Ownership & Operations
Who Operates This Facility
Midland AL, LLC
for profit
ENLIVANT AID KB MGMT LLC
JAMES PARKS
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
80 reviews from families & visitors
Official Website
Visit trustwellliving.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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