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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 125 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Arlington Gardens Care Center has a middle-range Medicare overall rating. Strengths include excellent physical and occupational therapy. Some reviewers note concerns about slow response to call lights, especially at night (mentioned by 6 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Arlington Gardens Care Center is highly regarded by many for its exceptional physical and occupational therapy programs and its clean, modern-looking facility. However, families should be aware of significant, recurring reports regarding slow response times to call lights, particularly during night shifts, and inconsistent communication from the nursing staff.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 128 analyzed
The owner relies heavily on a set of repetitive templates and canned phrases for most positive reviews. While they attempt personalization and empathy in a few specific instances, the majority of responses are interchangeable scripts.
Personalized based on this facility's data
Key Review Excerpts
“The physical and occupational therapy worked hard in trying to get me to walk again, however they could only do so much. The administrative employees are awesome in trying to help in anyway they can to handle situations as they arise in very a profess”
“My 87 yr old mother had fallen and fractured her femur. We were lucky to get her admitted to Arlington Gardens Rehab. Everyone, from housekeeping to nursing staff and from kitchen to the office staff take really good care of mom and always greet us with a smile.”
“The only bad thing I have noticed so far is that at night they are WAY under staffed. When I say it takes a while to get someone to come I am talking hours.”
RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
3
measures
4
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Arlington Gardens Care Center shows a concerning pattern with 73 deficiencies across 24 surveys, with families filing complaints triggering 45 of these violations. The facility repeatedly struggles with resident rights issues (particularly discharge procedures), medication management, and quality of care standards. While all deficiencies show correction dates, the high volume of complaints and recurring problems in the same care areas suggest ongoing quality concerns that families should carefully investigate.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Construction Deficiencies
Meet other general requirements.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Oct 20, 2025
$8,281
Arlington Gardens Care Center
for profit
Pacs Group
274 facilities nationwide
Chain avg rating: 2.9/5 · Rank 165 of 260
Owners
Hudson River Opco LLC
Owner · Organization
Bay Bridge Capital Partners, LLC
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
125 reviews from families & visitors
Official Website
Visit arlingtongardenscc.com
Medicare data downloads
Original nursing home datasets
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